Leading agencies include Sonassi and AlldayPA. A total of 2 Call Center Services providers in Salford, United Kingdom are ready to help. They serve clients such as Retail, ECommerce, Bigger companies and Smaller companies. Local internet speeds average 80.2 Mbps, supporting fast development and collaboration. Population of Salford, United Kingdom is 258,834. Average local salaries are around $38,440, reflecting market rates.
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Found 2 matching agencies
Sonassi provides expert Magento hosting and eCommerce solutions designed to drive business growth. With real hardware managed by experienced professionals, businesses can rely on a secure and scalable platform for their online presence. This purpose-built container hosting offers the flexibility to customize and adapt to changing market needs. By partnering with Sonassi, businesses can enhance customer engagement, increase conversions, and boost overall revenue.
team of 2 - 10 people
15+ years of industry experience
rate $150 - $200 / hr
min project budget $10k
Providing top-notch call answering services to busy businesses, AlldayPA helps entrepreneurs and small business owners manage their communication channels efficiently. With a dedicated team of professionals, they offer customized solutions to meet the unique needs of each client. From basic call handling to outsourced customer service, AlldayPA's services are designed to save time and increase productivity. By outsourcing call center services, businesses can focus on growing their core operations and building their brand. AlldayPA's virtual receptionist features include personalized scripts, call triaging, and remote switchboard services, ensuring that every call is handled with care and attention. With years of experience in the market, AlldayPA has developed specialist knowledge that enables them to advise and guide clients in choosing the right package for their business needs.
team of 101 - 250 people
20+ years of industry experience
contact for pricing
min project budget $1k
We found 2 Call Center Services agencies in Salford. Here's how to make the best choice for your project.
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Post your project — free & easyCall center services today extend far beyond basic customer support. They encompass inbound and outbound calls, technical support, sales assistance, and even omnichannel communication through chat, email, and social media. Leveraging modern call center solutions allows businesses to enhance customer satisfaction, streamline operations, and drive growth.
The global call center services market continues to expand, driven by growing customer expectations and advanced communication technologies. According to Grand View Research, the market size is expected to reach $741 billion by 2030. Remote and cloud-based call centers have rapidly gained traction, allowing businesses flexibility, improved scalability, and cost-efficiency.
Benefits:
Pitfalls:
Onboarding a call center agency generally takes 4-8 weeks, depending largely on complexity, training needs, and technology setup. Key technologies used in modern call centers include cloud platforms like Amazon Connect and Twilio, CRM integration tools such as Salesforce and Zendesk, and advanced analytics software to monitor customer interactions and measure performance.
Choosing the right call center service provider can significantly boost your organization's efficiency, improve customer loyalty, and enhance business growth. Thoroughly evaluating your options against these considerations ensures you find the ideal partner for your unique needs.
Expert guidance to help you find the perfect Call Center Services agency partner for your project in Salford from 2 available options
Before contacting Call Center Services agencies in Salford, clearly define your project goals, target audience, budget range, and timeline. This helps agencies provide accurate quotes and ensures better project outcomes.
Look for agencies with proven expertise in your industry and the specific Call Center Services services you need. Review their team credentials, certifications, and past work to ensure they can deliver quality results.
Examine detailed case studies and portfolios to understand how agencies approach projects similar to yours. Look for measurable results, creative solutions, and evidence of successful client relationships.
While budget is important, focus on value rather than just the lowest price. Consider the agency's experience, quality of work, support level, and long-term partnership potential when making your decision.
Ask potential agencies about their project management process, communication methods, revision cycles, and timeline expectations. A clear process indicates professionalism and helps avoid misunderstandings.
Don't hesitate to ask for client references and contact them directly. Speaking with previous clients provides valuable insights into the agency's work quality, communication style, and reliability.
Understand the current market landscape, pricing trends, and opportunities for your project
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