Leading agencies include Support786, Mi PA, Consumer Links, Conker Communications and Clear Presentations Ltd. A total of 10 Call Center Services providers in Manchester, United Kingdom are ready to help. They serve clients such as B2B services, City Plumbing, BIONOW Awards, All Industries, Various industries, Entrepreneurial services, Small business management and International Association of Plant Bakers (AIBI) Congress. Local internet speeds average 80.2 Mbps, supporting fast development and collaboration. Population of Manchester, United Kingdom is 503,100. Average local salaries are around $38,440, reflecting market rates.
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Found 10 matching agencies
8x8 provides a comprehensive suite of cloud-based communications solutions, empowering businesses to deliver exceptional customer experiences and keep agents engaged. The company's contact center and cloud communications platform offers integrated features such as voice, video, chat, and embeddable communications. With its commitment to reliability and security, 8x8 ensures seamless communication for teams across all industries. Its trusted technology partner ecosystem enables supercharged business workflows with Microsoft Teams and Salesforce integrations. By adopting 8x8's unified journey analytics, businesses can make informed decisions with end-to-end encryption and compliance standards. The company's global network and reach provide enterprise-grade communications and collaboration capabilities.
team of 501 - 1000 people
30+ years of industry experience
contact for pricing
min project budget $1k
This company provides high-quality B2B lead generation services, telemarketing, and appointment setting to help businesses smash their sales targets. Their team of experienced professionals uses a proven approach to identify and engage with qualified decision-makers, resulting in increased conversions and revenue. With a strong focus on accuracy and reliability, they guarantee 98% accurate data and offer flexible cleansing and customization options. By outsourcing lead generation services to The Lead Generation Company, businesses can focus on converting leads into new customers and driving growth.
team of 2 - 10 people
10+ years of industry experience
contact for pricing
min project budget $1k
Mi PA provides industry-leading PA and call answering services, helping businesses save time and money. By outsourcing tasks such as answering calls, managing diaries, and marketing, clients can focus on growing their business. This is achieved through various services including customer service outsourcing, digital marketing, and call center services. The benefits of using Mi PA include increased productivity, improved efficiency, and enhanced customer relationships.
team of 2 - 10 people
15+ years of industry experience
contact for pricing
contact for pricing
At Conker Communications, expert goal-driven marketing strategies are crafted to drive business success. Web design and UI/UX services ensure a seamless online presence. Branding and SEO optimization elevate brand recognition. Digital strategy development and call center services provide comprehensive support. By leveraging these services, businesses can improve customer engagement, boost sales, and stay ahead of the competition.
team of 1 person
15+ years of industry experience
rate $150 - $200 / hr
min project budget $10k
Clear Presentations Ltd specializes in connecting audiences to brands and businesses through immersive live, digital, and hybrid event experiences. They offer tailored solutions that meet objectives and bring people together through creative storytelling and engaging content. With years of experience, they provide a complete event service that is innovative, professional, and efficient. Their team believes in honesty and integrity, listens to client's event requirements, and understands them. This approach delivers exceptional results for their clients, making them a highly recommended company in the industry.
team of 2 - 10 people
40+ years of industry experience
rate $150 - $200 / hr
min project budget $10k
UK Call Centre provides a range of business services, including customer service outsourcing and call center services. These services enable companies to focus on their core activities while benefiting from cost-effective solutions. The company's experienced team can take messages, handle follow-up calls, manage schedules, and keep clients happy. With 80% of staff members having been with the company for over five years, UK Call Centre offers a high level of expertise and dedication. By outsourcing call center services, businesses can improve customer experience, reduce costs, and increase productivity. The company's flexible approach and willingness to tailor solutions to individual needs make it an ideal partner for companies looking to enhance their operations.
team of 2 - 10 people
30+ years of industry experience
contact for pricing
min project budget $1k
We are a Back Office, Telemarketing, Help Desk, Customer Support and Medical Billing Company. We offer virtual assistant services to businesses of all sizes. Our team provides customer support, appointment setting, live chat support, professional SEO, web development, and more.
team of 2 - 10 people
10+ years of industry experience
rate $50 - $75 / hr
contact for pricing
Consumer Links provides high-quality business process outsourcing services to transform businesses worldwide. By leveraging its international infrastructure, the company offers brand protection, reliability, and data security, enabling clients to outsource key functions of their business with confidence. The company's focus is on delivering real business value through exceptional customer experiences. Its BPO services include inbound calls, outbound lead generation, email management, and back-office administration, allowing businesses to manage growth in a more controlled and sustainable manner.
team of 101 - 250 people
10+ years of industry experience
contact for pricing
min project budget $1k
Daktela UK offers a range of business services, including cloud contact centre solutions and call center services. Their cloud-based software provides an efficient and effective way to manage customer communications, ensuring consistency across multiple channels. With Daktela UK, businesses can future-proof their operations and stay ahead of trends. The company's solutions are designed to connect all communication apps in one place, providing effective reporting, productive employees, and happier customers. By leveraging cloud-based technologies, Daktela UK helps businesses streamline their communications and automate tasks, freeing up resources for growth. Their modular, pay-as-you-go solution is perfect for startups and small businesses looking to scale quickly.
team of 2 - 10 people
20+ years of industry experience
contact for pricing
contact for pricing
Dutytaker provides innovative AI solutions to businesses, enhancing their operations and driving growth. Their AI development services enable companies to automate tasks, improve decision-making, and gain a competitive edge. By leveraging cutting-edge technologies, Dutytaker helps clients streamline their processes, reduce costs, and increase productivity. With expertise in business services and call center services, Dutytaker supports businesses in achieving their goals and improving customer experiences. Whether it's implementing AI-powered chatbots or optimizing business operations, Dutytaker's team of experts is dedicated to delivering tailored solutions that meet the unique needs of each client.
team of 2 - 10 people
7 years of industry experience
contact for pricing
min project budget $5k
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Post your project — free & easyCall center services today extend far beyond basic customer support. They encompass inbound and outbound calls, technical support, sales assistance, and even omnichannel communication through chat, email, and social media. Leveraging modern call center solutions allows businesses to enhance customer satisfaction, streamline operations, and drive growth.
The global call center services market continues to expand, driven by growing customer expectations and advanced communication technologies. According to Grand View Research, the market size is expected to reach $741 billion by 2030. Remote and cloud-based call centers have rapidly gained traction, allowing businesses flexibility, improved scalability, and cost-efficiency.
Benefits:
Pitfalls:
Onboarding a call center agency generally takes 4-8 weeks, depending largely on complexity, training needs, and technology setup. Key technologies used in modern call centers include cloud platforms like Amazon Connect and Twilio, CRM integration tools such as Salesforce and Zendesk, and advanced analytics software to monitor customer interactions and measure performance.
Choosing the right call center service provider can significantly boost your organization's efficiency, improve customer loyalty, and enhance business growth. Thoroughly evaluating your options against these considerations ensures you find the ideal partner for your unique needs.
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