Leading agencies include Datacom, Integreon, MySigrid, Firstsource Solutions and Enshored. A total of 116 Call Center Services providers in Philippines are ready to help. They serve clients such as Healthcare, E-commerce, Finance, Technology, Retail, Financial Services, Businesses, Customer Service, Real Estate and Telecommunications. Local internet speeds average 100 Mbps, supporting fast development and collaboration. Average local salaries are around $3,000, reflecting market rates.
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Found 116 matching agencies
NICE inContact empowers businesses to deliver seamless, frictionless customer experiences through its cutting-edge Cloud Contact Center Solutions. With a comprehensive suite of products including CXone, Workforce Engagement Management, and Journey Orchestration, NICE enables organizations to drive operational efficiency, boost revenue growth, and enhance customer satisfaction. By leveraging advanced AI technologies such as Enlighten Copilot and Autopilot, businesses can automate tasks, improve agent productivity, and deliver personalized experiences. Whether in Telecommunications, Financial Services, Healthcare, or other industries, NICE's solutions help companies create a better customer experience, drive loyalty, and achieve their business objectives.
team of 501 - 1000 people
20+ years of industry experience
contact for pricing
min project budget $1k
Outsource Accelerator is a leading independent resource for outsourcing information, advisory, and expert implementation. It provides a comprehensive directory of 3,900+ BPO companies, over 5,000 articles, and 450+ podcast episodes to help businesses learn about outsourcing. By leveraging the company's aggregator marketplace, clients can save up to 70% on staff costs, drive innovation and growth, and engage with top outsourcing suppliers worldwide.
team of 26 - 50 people
9 years of industry experience
rate $25 - $50 / hr
min project budget $1k
Webhelp creates game-changing customer experiences across the globe, leveraging technology and human expertise to deliver innovative solutions. With a focus on Web & Software Development, Mobile App Development, and Digital Marketing, Webhelp enables brands to grow rapidly and sustainably. The company's unique CX program is designed for hypergrowth startups and scale-ups, providing tailored support with its secure cloud platform and AI-powered tools. By combining human touch with artificial intelligence and machine translation, Webhelp helps clients deliver exceptional customer experiences in various industries, including ecommerce, fintech, and fashion.
team of 1000+ people
20+ years of industry experience
contact for pricing
contact for pricing
Helpware provides a range of innovative services to transform customer experiences, from AI development and cybersecurity to business services and customer service outsourcing. Their AI solutions enable businesses to automate, personalize, and enhance their data, while their cybersecurity technology protects sensitive information. By leveraging their expertise in human task support, Helpware helps clients create superior customer experiences, drive growth, and achieve a strong brand presence.
team of 501 - 1000 people
10+ years of industry experience
contact for pricing
min project budget $5k
With over 18 years of experience, Flatworld Solutions helps businesses across the globe navigate the complexities of modern industries. Their services include mobile app development, software development, testing services, AI development, business services, web design, app designing, call center services, and more. These services can benefit clients by providing a competitive edge, improved efficiency, and enhanced customer experiences. By leveraging cutting-edge technologies like AI, Flatworld Solutions enables businesses to streamline operations, drive innovation, and achieve digital excellence.
team of 501 - 1000 people
20+ years of industry experience
contact for pricing
min project budget $1k
Regalix is a leading provider of end-to-end revenue acceleration and sales solutions. By enabling the world's top brands to scale up their marketing, sales, and success operations, Regalix helps businesses unlock predictable growth and maximize revenue potential. With expertise in customer life cycle strategy, innovation, design, and technology capabilities, Regalix delivers exceptional results for clients. The company offers a range of services, including web & software development, maintenance & support, business services, customer service outsourcing, and digital marketing. By leveraging Regalix's RevOps methodology, businesses can shape new workflows, break down silos, and pave the way for collaboration. With best-in-class predictive insights and guidance, Regalix empowers teams to improve product adoption, reduce customer churn, and drive desired business outcomes.
team of 501 - 1000 people
20+ years of industry experience
rate $25 - $50 / hr
min project budget $1k
TDCX is a leading provider of business process outsourcing (BPO) services in customer experience. The company offers a range of services, including business services, customer service outsourcing, call center services, and sales outsourcing. These services enable clients to scale faster, perform better, and go further. TDCX combines cutting-edge technology with human intelligence to help clients surpass their customer experience goals. With expertise in digital advertising, e-commerce, fintech, gaming, mobility, tech, and travel, the company is a trusted partner for high-growth, new economy companies. By leveraging Asia's growth potential, clients can achieve greater efficiency, productivity, and profitability. TDCX's innovative approach to customer experience solutions has made it a renowned outsourced services provider of digital customer experience solutions.
team of 1000+ people
30+ years of industry experience
contact for pricing
min project budget $100k
Digital Minds BPO Services offers a wide range of business process outsourcing solutions, including call center outsourcing, customer service outsourcing, and more. By partnering with Digital Minds, businesses can tap into a skilled workforce in the Philippines, leverage cutting-edge technology, and drive growth and profitability. With expertise in industries such as finance, healthcare, and e-commerce, Digital Minds provides customized BPO solutions that meet the unique needs of each client. From streamlining operations to enhancing customer experience, Digital Minds helps businesses succeed in today's fast-paced global market.
team of 2 - 10 people
15+ years of industry experience
contact for pricing
min project budget $1k
Transcom delivers exceptional customer experiences through its innovative solutions and services. The company's expertise spans Business Services, Customer Service Outsourcing, Call Center Services, and Sales Outsourcing, helping clients drive growth, improve customer satisfaction, and reduce operating costs. With a strong focus on technology, Transcom utilizes AI to create personalized interactions that bring brands to life. From startups to scale-ups, the company supports fast-growing market disruptors in e-commerce, tech, and internet space.
team of 1000+ people
30+ years of industry experience
contact for pricing
min project budget $1k
Unity Communications provides comprehensive business process outsourcing services that enable businesses to succeed by complementing their strengths. By leveraging award-winning back-office teams, Unity Communications helps clients maximize production, achieve scale, and lower operation costs while increasing output. Their popular software integrations include cloud-based solutions, CRM systems, and helpdesk platforms. The company's expertise spans various industries, including e-commerce, tech support, retail, finance, and software as a service. With 24/7 support and seamless integration with cloud-based tools, Unity Communications empowers businesses to focus on growth while handling administrative tasks. This enables star employees to execute their core strategy efficiently. By outsourcing customer service, companies can improve customer satisfaction and reduce operational costs. Unity Communications' technical support agents provide omnichannel tech support services, including voice, digital, and chat support requests. The company's flexible operating arrangements and custom-built agreements allow clients to scale according to their needs.
team of 101 - 250 people
15+ years of industry experience
contact for pricing
min project budget $1k
Firstsource Solutions is a digital-forward, people-first business process solutions company that helps businesses achieve more by combining the latest technologies, human capabilities, and industry expertise. They provide a range of services including Big Data & BI, Business Services, Customer Service Outsourcing, Call Center Services, which enable clients to create powerful customer experiences and drive revenue growth. By leveraging AI and machine learning, they help companies transform their operations, improve efficiency, and reduce costs. With a strong focus on innovation and customer satisfaction, Firstsource Solutions is trusted by global brands, niche players, and start-ups to fuel their digital transformation.
team of 501 - 1000 people
20+ years of industry experience
contact for pricing
min project budget $100k
MySigrid offers a suite of innovative services designed to empower entrepreneurs and small business owners. With our team of highly skilled virtual assistants, you can outsource tasks efficiently and focus on growing your business. Our services include dedicated Virtual Assistant support, bookkeeping, lead generation, customer success management, and more. By leveraging our expertise, you can streamline operations, increase productivity, and achieve greater success. Whether you're just starting out or scaling your existing business, MySigrid is here to help you navigate the challenges of entrepreneurship with ease.
team of 2 - 10 people
9 years of industry experience
contact for pricing
contact for pricing
EQOD offers comprehensive outsourcing services for content enrichment, data management, accessibility, and back-office solutions to support corporate growth and transformation. With a focus on data security, the company provides tailored methodologies to maximize the value of content. Leveraging expertise in data intelligence, automation, and artificial intelligence, EQOD develops innovative solutions to meet customer needs. By structuring and implementing content solutions, EQOD helps businesses reach new heights. The company's core teams of technical experts approach each challenge with creativity and passion for work. With a strong emphasis on scalability and growth, EQOD provides exceptional outsourcing vendor services.
team of 2 - 10 people
unknown
contact for pricing
contact for pricing
MicroSourcing offers a comprehensive suite of business services, including customer service outsourcing and call center services. By partnering with MicroSourcing, businesses can significantly reduce costs while maintaining complete operational control. The company's experienced team provides tailored solutions to meet the unique needs of each client, ensuring seamless integration into their existing operations. With 13 locations in purpose-built hubs across the Philippines, MicroSourcing offers unparalleled access to a wider talent pool and cutting-edge infrastructure. This enables businesses to achieve unparalleled growth while maintaining complete control over their teams.
team of 501 - 1000 people
20+ years of industry experience
contact for pricing
contact for pricing
Loop Contact Solutions helps businesses optimize their supply chains by providing modern audit and pay services. Their solutions enable efficient payment processing, reducing the risk of non-payment and associated costs. By leveraging cutting-edge technologies, Loop Contact Solutions ensures seamless payment transactions, allowing companies to focus on growth and development. The company's customer service outsourcing services provide 24/7 support, ensuring timely resolutions and enhanced customer satisfaction. With its business services, Loop Contact Solutions empowers businesses to streamline their operations, improve profitability, and drive success. Its call center services offer personalized support, while sales outsourcing enables companies to reach new customers and expand their market share.
team of 26 - 50 people
9 years of industry experience
contact for pricing
min project budget $5k
Magellan Solutions Outsourcing Inc is a leading provider of outsourced call center services, leveraging its expertise in big data analytics and business intelligence to deliver exceptional customer experience. By harnessing the power of AI-powered chatbots, speech recognition technology, and advanced data analytics, Magellan helps businesses streamline their operations, enhance customer satisfaction, and drive growth. With a focus on delivering tailored solutions for small and medium-sized enterprises (SMEs), Magellan's services encompass inbound call center outsourcing, customer service outsourcing, telemarketing, lead generation, appointment setting, and more. By partnering with Magellan Solutions Outsourcing Inc, businesses can unlock significant benefits, including improved customer engagement, increased sales conversions, and enhanced operational efficiency.
team of 101 - 250 people
20+ years of industry experience
contact for pricing
min project budget $10k
Enshored provides a range of services to help ambitious businesses scale efficiently. Their custom-built teams of elite outsourcers deliver voice-driven customer service excellence, streamlining administrative tasks and boosting productivity. By leveraging global talent, Enshored's clients can focus on driving growth without the usual growing pains. With expertise in customer service outsourcing, digital marketing, and sales outsourcing, Enshored helps businesses like Novaalab, TravelPerk, Rocksbox, Paddle, Ecovacs, Merchbar, and others succeed. By partnering with Enshored, companies can enjoy top-quality solutions, reduced overhead, and increased margins.
team of 501 - 1000 people
10+ years of industry experience
contact for pricing
min project budget $1k
Profitmaster BPO, Inc. provides a range of services to help businesses achieve efficient and profitable growth. The company's IT services and consulting enable clients to streamline their operations and improve productivity. Their business services focus on providing administrative support, while their digital marketing capabilities help businesses increase online visibility. Additionally, Profitmaster BPO, Inc. offers search engine optimization (SEO) services to improve website rankings and drive more traffic to the site. With a team of skilled professionals, the company provides call center services that cater to the specific needs of each client.
team of 2 - 10 people
10+ years of industry experience
contact for pricing
contact for pricing
Integreon provides a range of services to help corporate legal teams and law firms transform their operational performance. Their solutions include customer service outsourcing, call center services, and sales outsourcing. These services can benefit clients by increasing operational efficiency, agility, and quality. Integreon's expertise is in contract lifecycle management and breach response solutions, making them a leading firm in the industry. By partnering with Integreon, companies can gain a competitive edge and reduce the burden on their in-house staff.
team of 501 - 1000 people
20+ years of industry experience
contact for pricing
min project budget $1k
Datacom provides a wide range of services to help businesses succeed in today's fast-paced digital landscape. With expertise in software development, IoT development, cloud computing, business services, and call center services, Datacom helps organizations build customer relationships, foster collaboration, and optimize assets. By adopting a smarter, more efficient, and successful approach, businesses can unlock new levels of productivity, innovation, and growth. Datacom's team of consultants and specialists delivers unparalleled data protection and customer care service, empowering clients to make informed decisions and drive business success.
team of 501 - 1000 people
60+ years of industry experience
contact for pricing
min project budget $1k
VXI Global Solutions Inc. provides world-class customer service solutions to top brands. By leveraging premium talent, custom-built technology, and comprehensive BPO & IT support, businesses can boost customer satisfaction, increase operational efficiency, reduce cost without compromising quality, turn clients into advocates, and provide seamless customer experiences.
team of 1000+ people
20+ years of industry experience
contact for pricing
min project budget $25k
Startek offers a range of digital customer experience and call center services to help businesses deliver exceptional CX. Their award-winning live agent and automated solutions combine human expertise with cutting-edge technology to provide personalized experiences across voice and digital channels. By leveraging AI and automation, Startek enables companies to elevate their CX with modular solutions designed to grow with their business needs. With a strong focus on customer experience insights, Startek helps businesses unlock their potential and stay ahead of the competition. From strategy design to implementation, Startek's experts work closely with clients to deliver joyful experiences in every step of the customer journey.
team of 1000+ people
30+ years of industry experience
contact for pricing
min project budget $1k
Specializing in Business Services, Customer Service Outsourcing, and Call Center Services, Booth & Partners empowers businesses to scale efficiently. By leveraging the expertise of remote professionals from the Philippines and Colombia, clients can focus on growth, innovation, and success. With tailored outsourcing solutions, Booth & Partners enables companies to build high-performing teams that drive results. From all over the world, businesses partner with Booth & Partners to overcome challenges and achieve their goals.
team of 101 - 250 people
10+ years of industry experience
contact for pricing
min project budget $1k
Triple i Consulting is a reputable firm specializing in business registration and incorporation, visa assistance, accounting, environmental compliance, FDA licensing, tax consulting, and more. With over 15 years of experience, they provide end-to-end solutions for companies setting up operations in the Philippines. Their expert team handles bookkeeping, tax compliance with the BIR, payroll outsourcing, pharmaceutical product registration, and environmental compliance. By partnering with Triple i Consulting, businesses can streamline their processes, reduce costs, and increase efficiency. The firm delivers service excellence through transparent communication, satisfying all customer and ISO 9001:2015 requirements.
team of 2 - 10 people
15+ years of industry experience
contact for pricing
min project budget $1k
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Post your project — free & easyThe digital agency industry in the Philippines has witnessed rapid growth driven by expanding internet penetration, increasing smartphone usage, and a burgeoning e-commerce sector. Digital agencies in the country offer a range of services including digital marketing, web and app development, social media management, content creation, and online advertising. As businesses shift towards digital transformation, demand for these services has significantly increased.
Trends shaping the industry include increased demand for mobile-first strategies, rising popularity of video content, influencer marketing, and data-driven digital advertising.
Despite promising growth, the digital agency landscape faces several challenges. Limited digital infrastructure in rural areas, shortage of skilled digital talent, and intense competition are significant hurdles. Many agencies also struggle with clients who are still hesitant to fully embrace digital transformation.
However, opportunities are abundant. The rapidly growing middle class, rising consumer spending, and supportive government initiatives like the "Digital Philippines" project encourage digital adoption across various sectors. Additionally, businesses aiming to capture younger demographics, who heavily rely on digital channels, create further growth opportunities for digital agencies.
Overall, while obstacles remain, the outlook for digital agencies in the Philippines is decidedly positive, driven by strong consumer engagement online and a fast-evolving digital ecosystem.
Call center services today extend far beyond basic customer support. They encompass inbound and outbound calls, technical support, sales assistance, and even omnichannel communication through chat, email, and social media. Leveraging modern call center solutions allows businesses to enhance customer satisfaction, streamline operations, and drive growth.
The global call center services market continues to expand, driven by growing customer expectations and advanced communication technologies. According to Grand View Research, the market size is expected to reach $741 billion by 2030. Remote and cloud-based call centers have rapidly gained traction, allowing businesses flexibility, improved scalability, and cost-efficiency.
Benefits:
Pitfalls:
Onboarding a call center agency generally takes 4-8 weeks, depending largely on complexity, training needs, and technology setup. Key technologies used in modern call centers include cloud platforms like Amazon Connect and Twilio, CRM integration tools such as Salesforce and Zendesk, and advanced analytics software to monitor customer interactions and measure performance.
Choosing the right call center service provider can significantly boost your organization's efficiency, improve customer loyalty, and enhance business growth. Thoroughly evaluating your options against these considerations ensures you find the ideal partner for your unique needs.
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