Leading agencies include 327.ONE, Integreon, Grazing Minds, Firstsource Solutions and Salecline. A total of 21 Call Center Services providers in Mumbai, India are ready to help. They serve clients such as Healthcare, IT, Telecom, Technology, Education Technology, UK, OTT, IVR, B2B and FMCG. Local internet speeds average 50 Mbps, supporting fast development and collaboration. Population of Mumbai, India is 12,442,373. Average local salaries are around $2,000, reflecting market rates.
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Found 21 matching agencies
Firstsource Solutions is a digital-forward, people-first business process solutions company that helps businesses achieve more by combining the latest technologies, human capabilities, and industry expertise. They provide a range of services including Big Data & BI, Business Services, Customer Service Outsourcing, Call Center Services, which enable clients to create powerful customer experiences and drive revenue growth. By leveraging AI and machine learning, they help companies transform their operations, improve efficiency, and reduce costs. With a strong focus on innovation and customer satisfaction, Firstsource Solutions is trusted by global brands, niche players, and start-ups to fuel their digital transformation.
team of 501 - 1000 people
20+ years of industry experience
contact for pricing
min project budget $100k
Integreon provides a range of services to help corporate legal teams and law firms transform their operational performance. Their solutions include customer service outsourcing, call center services, and sales outsourcing. These services can benefit clients by increasing operational efficiency, agility, and quality. Integreon's expertise is in contract lifecycle management and breach response solutions, making them a leading firm in the industry. By partnering with Integreon, companies can gain a competitive edge and reduce the burden on their in-house staff.
team of 501 - 1000 people
20+ years of industry experience
contact for pricing
min project budget $1k
INSIDEA offers a comprehensive range of services designed to help businesses thrive in today's digital landscape. From web and software development to customer service outsourcing and digital marketing, INSIDEA provides expert support to help companies achieve their goals. With a team of experienced professionals and a vast network of talent, INSIDEA enables businesses to focus on growth and innovation while leveraging cutting-edge technology. By partnering with INSIDEA, businesses can transform clicks into conversions, maximize digital potential, and drive revenue growth. Whether it's creating engaging content, managing social media, or optimizing SEO, INSIDEA's experts provide tailored solutions to meet the unique needs of each client.
team of 26 - 50 people
3 years of industry experience
contact for pricing
contact for pricing
Cosmic Sounds offers a range of services to help businesses achieve their communication goals. The company provides dubbing, voice over, and subtitling services for various industries such as advertising, entertainment, e-learning, radio, IVR, telecom, fintech, banking, OTT, engineering, biology, government, and AI solution providers. With a team of experienced professionals, Cosmic Sounds delivers high-quality services with accurate and efficient turnaround times. The company's services can benefit clients by enhancing their brand visibility, improving customer engagement, and increasing business productivity.
team of 2 - 10 people
15+ years of industry experience
rate $50 - $75 / hr
min project budget $1k
Excel Infoways, Ltd. helps individuals, families, and communities create outstanding living, work, and leisure environments through its business services and call center services. By delivering high-quality projects, the company aims to enhance life quality. Excel Infoways transforms spaces into better versions of themselves, providing comfort and making enough space for workplaces. The group has established itself as a trustworthy organization in the real estate industry, creating residential spaces at strategic locations. Its mission is to engage with issues that matter, making living spaces affordable and fulfilling people's dreams.
team of 26 - 50 people
unknown
rate $25 - $50 / hr
min project budget $1k
Pride BPO provides a range of business services and call center services to help companies transform their operations. By leveraging its global network, Pride BPO offers top-notch on-, off-, and near-shore business process outsourcing services from multiple locations around the world. The company's rigorous processes have received ISO 9001:2015, SOC 2 Type 2, and ISO 27001 certification, enabling it to handle a wide range of services such as back-office services, revenue cycle management, and staffing for direct hire and contingent labor. With Pride BPO, businesses can enjoy scale, reliability, and sophistication without sacrificing flexibility or personal touch.
team of 26 - 50 people
15+ years of industry experience
contact for pricing
min project budget $1k
Shakti Enterprise Translation Services delivers high-quality, culturally relevant language solutions to clients across various industries. With a strong network of native translators and state-of-the-art technology, the company provides customized translation, localization, and content creation services. By leveraging their expertise in Indian and foreign languages, Shakti Enterprise helps businesses effectively communicate with global consumers, ultimately enhancing brand reputation and customer satisfaction. The company's services include business services, call center services, document translation, website translation, multilingual SEO, software localization, desktop publishing, transcription, interpretation, and voice-over services.
team of 2 - 10 people
40+ years of industry experience
contact for pricing
contact for pricing
Krono provides comprehensive digital marketing solutions to businesses, including web design, branding, graphic design, and social media marketing. By leveraging the latest trends and technologies, Krono helps clients generate qualified leads, increase online traffic, and boost conversions. With a focus on 360° marketing strategies, Krono's services include lead generation, appointment setting, and site visits. The company has serviced numerous industries, including property marketing solutions, brand marketing services, and more. By partnering with Krono, businesses can achieve their communication objectives and succeed in the competitive market.
team of 26 - 50 people
15+ years of industry experience
contact for pricing
contact for pricing
i2c World Inc. provides intelligent business process outsourcing solutions to transform the way companies operate in today's digital age. With expertise in healthcare solutions and simple medical billing, the company offers care without boundaries. This enables clients to focus on their core activities while relying on i2c World for efficient customer communication. By leveraging its services, businesses can benefit from cost savings, improved productivity, and enhanced customer satisfaction. The company's customer service outsourcing, call center services, and sales outsourcing solutions are designed to meet the unique needs of various industries. Through these services, clients can tap into a talented workforce, streamline operations, and drive revenue growth. i2c World Inc.'s technology platform is built on cutting-edge tools and frameworks, ensuring seamless integration and optimal performance. By partnering with i2c World Inc., businesses can gain a competitive edge in their respective markets.
team of 26 - 50 people
20+ years of industry experience
contact for pricing
min project budget $5k
Viaante Business Solutions is a leading services company that provides a wide range of solutions to help businesses succeed. With expertise in web, software, mobile app development, e-commerce, AI, healthcare payer, provider, IT, and data management, Viaante empowers clients to focus on their core competencies while leveraging the company's transactional activities. By streamlining processes and building trusted relationships, Viaante delivers excellence in every aspect of its work. The company's time-tested methodology ensures that delivery excellence is at the heart of its operations, enabling customers to outperform in their core areas of business. With a focus on optimizing processes and creating long-lasting partnerships, Viaante's holistic solutions help clients overcome complex challenges.
team of 101 - 250 people
10+ years of industry experience
contact for pricing
min project budget $1k
Captico Consultancy offers a full range of software development services to transform businesses with cutting-edge technology. Their web and mobile app development solutions help clients handle their business efficiently. Testing services, e-commerce development, and call center services are also provided by Captico Consultancy. These services enable businesses to streamline operations, improve customer experience, and increase revenue. By leveraging expert IT development services, companies can stay competitive in the market. With a strong focus on technology expertise, Captico Consultancy helps businesses thrive in today's digital landscape.
team of 2 - 10 people
8 years of industry experience
contact for pricing
min project budget $1k
Grazing Minds is a leading Edtech company that offers bespoke short courses, bootcamps, and consulting services to help individuals and organizations achieve their goals. With a focus on sustainable skilling, training, and next-gen consulting, Grazing Minds empowers clients to scale and thrive in a rapidly changing world. From industry-leading network of hiring partners to psychometric assessment, mock interview simulator, boxed programs, and free personalized resume and career mentorship, Grazing Minds provides a comprehensive range of services that benefit businesses of all sizes. By leveraging cutting-edge technologies and innovative approaches, Grazing Minds helps clients overcome challenges, achieve success, and make a lasting impact.
team of 26 - 50 people
7 years of industry experience
rate $25 - $50 / hr
min project budget $1k
Athena BPO is a leading provider of business services, including customer service outsourcing, call center services, and sales outsourcing. These services enable businesses to improve their operational efficiency and customer satisfaction. With over 16 years of experience, Athena BPO has developed strong expertise in serving clients across various industries, such as BFSI, FMCG, media, and telecom. The company offers a range of benefits, including cost savings, increased productivity, and enhanced customer engagement. By leveraging Athena BPO's services, businesses can focus on their core competencies while ensuring exceptional customer experience. Athena BPO's multi-lingual support in 11 regional languages ensures seamless communication with customers across different regions.
team of 501 - 1000 people
30+ years of industry experience
contact for pricing
min project budget $1k
Exactus offers a range of services to help businesses succeed. Their Legal Process Outsourcing (LPO) services include data collection, analysis, editorializing, and drafting. These services can benefit clients by increasing efficiency, reducing costs, and improving accuracy. For law firms, Exactus provides contract review, due diligence, document review, deposition summaries, knowledge management, document translation, legal publishing, research, and transcription. By outsourcing these tasks to Exactus, law firms can focus on core competencies while maintaining high-quality services. This partnership enables businesses to operate with greater accountability, fidelity, and reliability.
team of 26 - 50 people
30+ years of industry experience
contact for pricing
min project budget $1k
Yellow Umbrella Services provides a comprehensive array of marketing solutions to businesses across India. By leveraging data-driven insights and cutting-edge technologies, the company offers expert services in digital strategy development, social media marketing, email marketing, event management, call center services, and sales outsourcing. These services help businesses improve customer engagement, increase brand awareness, and enhance ROI. With a decade-long commitment to serving corporate, SME, and MSME entities, Yellow Umbrella delivers high-quality solutions marked by a steadfast commitment to integrity.
team of 101 - 250 people
8 years of industry experience
contact for pricing
contact for pricing
MANSHAZ FACILITY SERVICES PVT. LTD. is a trusted partner for businesses of all sizes, providing innovative HR solutions that empower success.
team of 2 - 10 people
9 years of industry experience
contact for pricing
min project budget $1k
Salecline offers sector-agnostic third-party sales and customer support solutions for B2B companies. Its expert team manages the entire sales cycle, handles customer grievances, and ensures businesses thrive. The company provides comprehensive customer support solutions to help businesses focus on bigger challenges and serve customers better. With expertise and dedication, Salecline delivers exceptional results, increased revenue, and improved customer experiences.
team of 2 - 10 people
2 years of industry experience
contact for pricing
min project budget $5k
EPITOME RESEARCH & BUSINESS SOLUTIONS LTD is a boutique research and brand solutions provider. They have successfully expanded their presence in India and UK, partnering with clients to achieve business goals. With an experienced team, they provide end-to-end research solutions from idea to launch stage and beyond. Their services include Business Services, Customer Service Outsourcing, Call Center Services. By adapting to client needs, they ensure clients succeed. EPITOME RESEARCH & BUSINESS SOLUTIONS LTD offers customized research projects and methodologies. They have an In-House panel for Consumers, B2B, and Healthcare professionals, comprising 10 million+ panelists globally and conducting over 4 lac+ surveys.
team of 101 - 250 people
15+ years of industry experience
contact for pricing
min project budget $1k
327.ONE is a leading provider of comprehensive services to businesses. Our team of experts offers web and software development, mobile app development, business services, search engine optimization, social media marketing, PR services, and call center services. By partnering with us, businesses can enhance their online presence, drive traffic, and increase sales. Our services cater to various industries, including but not limited to technology, finance, healthcare, and e-commerce.
team of 2 - 10 people
7 years of industry experience
rate $25 - $50 / hr
min project budget $1k
VertexInfocom is a leading provider of IT services and consulting, business services, customer service outsourcing, call center services, and sales outsourcing. By leveraging its expertise in these areas, the company helps clients streamline their operations, improve efficiency, and enhance customer satisfaction. With years of experience, VertexInfocom delivers tailored solutions that cater to the unique needs of each client, enabling them to thrive in a rapidly changing business landscape.
team of 2 - 10 people
10+ years of industry experience
rate $50 - $75 / hr
min project budget $1k
Optiserver Business Management provides a range of services to strengthen businesses globally. Their customer support team addresses a spectrum of issues, and their debt recovery team specializes in comprehensive collection services. Additionally, they offer third-party verification, documents verification, market survey, and international and domestic BPO services. These services can benefit clients by providing high-quality support, efficient collections, and precise documentation. With their expertise, businesses can recover worldwide revenue and strengthen their presence globally.
team of 2 - 10 people
2 years of industry experience
rate $25 - $50 / hr
contact for pricing
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Post your project — free & easyCall center services today extend far beyond basic customer support. They encompass inbound and outbound calls, technical support, sales assistance, and even omnichannel communication through chat, email, and social media. Leveraging modern call center solutions allows businesses to enhance customer satisfaction, streamline operations, and drive growth.
The global call center services market continues to expand, driven by growing customer expectations and advanced communication technologies. According to Grand View Research, the market size is expected to reach $741 billion by 2030. Remote and cloud-based call centers have rapidly gained traction, allowing businesses flexibility, improved scalability, and cost-efficiency.
Benefits:
Pitfalls:
Onboarding a call center agency generally takes 4-8 weeks, depending largely on complexity, training needs, and technology setup. Key technologies used in modern call centers include cloud platforms like Amazon Connect and Twilio, CRM integration tools such as Salesforce and Zendesk, and advanced analytics software to monitor customer interactions and measure performance.
Choosing the right call center service provider can significantly boost your organization's efficiency, improve customer loyalty, and enhance business growth. Thoroughly evaluating your options against these considerations ensures you find the ideal partner for your unique needs.
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