Unveil 11 companies in Chennai, India providing Customer Service Outsourcing services!

Leading agencies include Vserve Ebusiness Solutions, Thinksynq Solutions, First Choice Finance Consultants, VirtusaPolaris and Quintessence Business Solution and Services. A total of 11 Customer Service Outsourcing providers in Chennai, India are ready to help. They serve clients such as Healthcare, Manufacturing, ERP, Banks, Travel, Retail, Energy, Businesses, Individuals and Corporations. Local internet speeds average 50 Mbps, supporting fast development and collaboration. Population of Chennai, India is 4,681,087. Average local salaries are around $2,000, reflecting market rates.

Average starting budget
$1,000
while min. project budget is $500
based on 11 profiles
Average hourly rate
$19
and starting from $10 / hr
based on 11 profiles
Popular skills
LLMsBOTsEMR/PMSSAP FICOAnalyticsERP SystemsClassical AIGenerative AIData InsightsSAP Certification
Key technical proficiencies
based on found companies
Also specialize in
Business Services (11)Customer Service Outsourcing (11)Call Center Services (7)AI Development (4)Sales Outsourcing (4)
Complementary specialties
validated by client feedback
Customer Service Outsourcing provides trained teams to handle customer inquiries on your behalf, whether by phone, email, chat, or social media. Services include setting up ticketing systems, writing response templates, training agents on your products or policies, and monitoring service quality. Sub-services often cover multilingual support, escalation management for complex issues, performance dashboards, customer feedback surveys, and continuous improvement plans to keep satisfaction high.
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Found 11 matching agencies

A
Watertown, United States

AthenaHealth provides comprehensive practice management solutions that deliver EHR, RCM, and patient engagement software and services. This integrated approach empowers clinicians to streamline clinical complexity, improve overall performance, and enhance care coordination. By leveraging cloud-based healthcare products and services, AthenaHealth helps reduce costs, improve patient outcomes, and boost efficiency and profitability. The company's suite of tools and platforms supports small practices and complex healthcare organizations, enabling them to scale as they grow. With a focus on expert consulting and support, AthenaHealth enables clients to maximize their performance and ROI.

team of 501 - 1000 people

20+ years of industry experience

contact for pricing

min project budget $1k

V
Chennai, India

VirtusaPolaris is a leading provider of engineering services that transform businesses. With a strong focus on Big Data & BI, AI Development, IoT Development, IT Services & Consulting, and more, VirtusaPolaris helps clients harness the power of technology to drive growth and innovation. By combining human intelligence with generative AI, VirtusaPolaris enables clients to accelerate adoption, enhance automation efforts, and unlock new possibilities for digital assurance. The company's experts work closely with clients to create seamless experiences, uncover hidden challenges, and optimize operations to meet industry benchmarks. With a proven track record of success in healthcare, ERP, travel, manufacturing, and information services, VirtusaPolaris is the strategic partner clients need to drive business forward.

team of 501 - 1000 people

30+ years of industry experience

contact for pricing

min project budget $1k

G
Noida, India

Go4customer is a leading call center company committed to providing exceptional customer support services. With years of experience, they have built a reputation for delivering outstanding results in all aspects of their business. Their team of skilled professionals uses the latest technology to provide 24/7 customer support, ensuring that clients receive prompt and efficient service. Go4customer's services include call center outsourcing, customer care specialist, and more. By partnering with Go4customer, businesses can enjoy cost savings, increased efficiency, and improved customer satisfaction. The company's expertise in technology and industry-specific knowledge enable them to provide tailored solutions that meet the unique needs of each client. With a strong focus on customer relationships built on trust and exceptional experience, Go4customer is an ideal partner for any business looking to enhance its profitability and customer satisfaction.

team of 501 - 1000 people

20+ years of industry experience

contact for pricing

min project budget $1k

Quintessence Business Solution and Services is a leading provider of medical billing and coding services, offering a comprehensive range of solutions to the healthcare industry. Their services include software development, AI development, business services, customer service outsourcing, medical billing, and coding. These solutions are designed to enhance the efficiency and accuracy of healthcare operations, resulting in cost savings and improved patient outcomes. With over 10 years of experience, Quintessence has developed a strong team of domain and tech professionals who work together to deliver innovative solutions that meet the unique needs of each client. Their commitment to quality and customer satisfaction is reflected in their SOC 2 Type 2 certification and HIPAA compliance programs.

team of 501 - 1000 people

10+ years of industry experience

contact for pricing

contact for pricing

V
New York, United States

Vserve Ebusiness Solutions offers a wide range of e-commerce services that cater to the unique needs of online retailers. With their expert team, businesses can create and manage their own online stores, leveraging the power of digital marketing to reach a wider audience. From product catalog management to customer support outsourcing, Vserve provides tailored solutions to help clients succeed in the competitive world of e-commerce. By utilizing their services, businesses can streamline operations, automate data processes, and provide seamless customer experiences across channels. This enables them to focus on growing their business, while relying on a reliable partner for all their e-commerce needs.

team of 101 - 250 people

20+ years of industry experience

contact for pricing

min project budget $1k

L
Cergy, France

Leprofile delivers unparalleled solutions, visionary strategies, and a commitment to transforming businesses. With expertise in web & software development, mobile app development, e-commerce development, big data & BI, testing services, AI development, virtual reality / augmented reality development (AR/VR), IoT development, robotic process automation, web3 / blockchain development, IT services & consulting, cloud consulting, cybersecurity & pentesting, and business services, Leprofile empowers clients to grow their organizations. The company's cutting-edge technologies, such as machine learning capabilities, analytics, data insights, and business intelligence, ensure software quality, streamline operations, and enhance employee productivity and collaboration. Leprofile specializes in delivering innovative solutions for various industries, including banking and finance, healthcare & life sciences, technology & software, transportation & logistics, ecommerce & retail, education and training, marketing and branding, ready made solutions, app/system development, IT staffing/ outsourcing, AI/automation solutions, and other services.

team of 26 - 50 people

7 years of industry experience

contact for pricing

contact for pricing

T
Chennai, India

Thinksynq Solutions offers comprehensive services to help businesses thrive. Their team of experienced professionals provides complete business solutions, from payroll outsourcing and call center services to customer service outsourcing and sales outsourcing. By leveraging their expertise in HR, finance, technology, and sales, businesses can streamline operations, improve efficiency, and drive growth. With a focus on customer-centric approaches and cutting-edge technologies, Thinksynq Solutions helps clients achieve their goals and succeed in today's competitive market.

team of 101 - 250 people

15+ years of industry experience

contact for pricing

contact for pricing

B
Woodbridge Township, United States

Botomation provides cutting-edge services to empower businesses. Their expertise spans Big Data & BI, AI Development, Business Services, Customer Service Outsourcing, and Call Center Services. By leveraging these solutions, clients can gain a competitive edge and drive growth. Botomation's team of experts helps organizations make informed decisions, improve operational efficiency, and enhance customer experiences.

team of 101 - 250 people

20+ years of industry experience

contact for pricing

min project budget $1k

First Choice Finance Consultants provides expert finance and accounting outsourcing services to businesses across various industries. Their comprehensive financial services include bookkeeping, accounting, tax preparation, payroll management, and more. By partnering with First Choice, clients can benefit from increased efficiency, cost savings, and improved financial visibility. The company's team of professionals offers 360-degree solutions for SAP FICO implementations, financial analysis, and business process optimization. With a focus on delivering exceptional customer service, First Choice Finance Consultants helps businesses achieve their goals and drive growth.

team of 2 - 10 people

15+ years of industry experience

rate $25 - $50 / hr

min project budget $1k

Medicus Billing Services helps businesses increase their revenue through professional governance and effective process management. By leveraging its hybrid global business outsourcing model, Medicus enables clients to overcome complex reimbursement challenges and reap substantial long-term improvements in operating efficiency, business process effectiveness, and strategic performance. The company's end-to-end solutions refine processes in a continuous quality improvement sequence, utilizing technology to transform workflow efficiency and open up new potential for outsourcing relationships to go beyond simple cost-cutting. Medicus provides exceptional customer services, including professional governance, call center services, and denial management. These services benefit clients by enhancing compatibility and alignment with system standards, converting insurance denials into dollars, and optimizing financial strength through checks and balances.

team of 2 - 10 people

10+ years of industry experience

contact for pricing

min project budget $1k

A Hundred Dollar Website Design Services provides a range of web-related services and solutions to SMEs, corporations, individuals, and businesses in the United States. Their services include domain name registration, web hosting, email solutions, website designing, web development, internet marketing, search engine optimization, social media marketing, and website maintenance. By partnering with A Hundred Dollar Website Design Services, businesses can create a unique online presence and promote their products and services to a wider audience. This can lead to increased visibility, improved brand recognition, and ultimately, enhanced sales. With expertise in digital marketing, web development, and internet solutions, A Hundred Dollar Website Design Services helps businesses succeed in the competitive USA market.

team of 2 - 10 people

10+ years of industry experience

rate $25 - $50 / hr

min project budget $1k

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Customer service outsourcing: what decision-makers need to know

Customer service outsourcing involves hiring an external provider to handle customer interactions, support inquiries, and issue resolution on behalf of your business. Today, this practice extends beyond traditional call centers to encompass digital channels such as live chat, email support, social media management, and even AI-driven virtual assistants.

The current state of the outsourcing industry

The global customer service outsourcing market continues to grow steadily, driven by businesses aiming to reduce operational costs, scale quickly, and improve customer satisfaction. Providers range from large multinational corporations to specialized boutique firms, each offering tailored solutions supported by advanced technologies.

Common questions before selecting an outsourcing provider

  • What specific customer service channels do they support?
  • How do they ensure quality control and train their agents?
  • Can they integrate seamlessly with your existing technologies and workflows?
  • What is their track record with businesses similar to yours?

Key benefits and potential pitfalls

Benefits: cost efficiency, 24/7 customer support availability, scalability, and access to specialized expertise.
Pitfalls to watch for: potential loss of direct control over customer interactions, inconsistent service quality, and communication challenges due to cultural or language barriers.

Typical project timelines and technology

Implementing customer service outsourcing solutions typically takes 4-8 weeks, depending on complexity. Providers commonly use tools like CRM systems (Salesforce, Zendesk), cloud-based telephony platforms (Five9, RingCentral), and AI-enabled chatbots (Dialogflow, Intercom) to deliver efficient, seamless customer experiences.

Choosing the right partner is critical. Evaluate providers thoroughly, focusing on their technology stack, performance metrics, and customer feedback to ensure your outsourcing investment pays off.

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