Browse 9 companies in Jaipur, India for Customer Service Outsourcing services!

Leading agencies include Arihant Global, V7Infotech, Cynosure Technologies, Sarv Webs Pvt. Ltd. and DeskMoz. A total of 9 Customer Service Outsourcing providers in Jaipur, India are ready to help. They serve clients such as SMEs, Retail, Startups, Business Services, Media, EdTech, Telecom, Companies, Enterprise and E-commerce. Local internet speeds average 50 Mbps, supporting fast development and collaboration. Population of Jaipur, India is 3,073,400. Average local salaries are around $2,000, reflecting market rates.

Average starting budget
$10,667
while min. project budget is $500
based on 9 profiles
Average hourly rate
$21
and starting from $10 / hr
based on 9 profiles
Popular skills
SMSPHPIVRAWSXero.NetVoiceExcelEmailAzure
Key technical proficiencies
based on found companies
Also specialize in
Business Services (9)Customer Service Outsourcing (9)Web & Software Development (5)Web Design (UI/UX) (4)Sales Outsourcing (4)
Complementary specialties
validated by client feedback
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Trusted by
Google
Microsoft
Airbnb
Spotify
Netflix

Found 9 matching agencies

D
Jaipur, India

DeskMoz provides 24/7 live chat support and outsourcing services to businesses. Their highly experienced agents work round-the-clock to provide excellent customer service, resulting in 3x more qualified leads. DeskMoz's live chat services are designed to be effective, responsive, and economical compared to phone support and email support. With customizable features and free live chat software, they help businesses increase sales and improve customer engagement. Their services cover website support, Facebook page support, and lead generation, making them an ideal partner for companies looking to enhance their online presence.

team of 26 - 50 people

20+ years of industry experience

contact for pricing

min project budget $1k

C
Noida, India

A leading technology company, Cyfuture empowers businesses to deliver unparalleled performance through innovative solutions. With expertise in web and software development, mobile app development, and cloud computing services, Cyfuture helps clients transform their legacy systems into agile and efficient platforms. The company's analytics services provide valuable insights, enabling businesses to make informed decisions and drive profitable growth. Through its blockchain service, Cyfuture offers a secure and transparent system for data exchange and management. By leveraging cutting-edge technologies, including Google, AWS, Azure, and Alibaba, Cyfuture enables clients to stay ahead of the curve in an ever-evolving technological landscape.

team of 501 - 1000 people

20+ years of industry experience

contact for pricing

contact for pricing

S
Jaipur, India

Sarv Webs Pvt. Ltd. offers a comprehensive suite of business services, including customer service outsourcing, call center services, and sales outsourcing. Their AI unified communication platform enables businesses to connect with customers more effectively, streamlining operations and enhancing communication. With features like cloud telephony, virtual receptionist, and transactional email, Sarv helps businesses manage their communication channels efficiently. By leveraging advanced technologies like voice broadcasting and marketing automation, Sarv enables businesses to personalize their customer interactions and improve overall performance.

team of 26 - 50 people

10+ years of industry experience

contact for pricing

min project budget $10k

M
Woodburn, United States

Specializing in providing innovative business process outsourcing solutions to clients across various industries. The company offers a range of services, including big data and BI, customer service outsourcing, call center services, content writing, and sales outsourcing. These services are designed to improve process efficiencies, bring cost savings, and enhance business performance. With expertise in quality assurance and contact center management, the company helps clients boost customer satisfaction and loyalty by setting up and managing inbound and outbound call centers. Additionally, the company supports organizations in boosting the efficiency of their back-office operations, managing channels like email, chat, and other support processes, and handling e-commerce catalog management, product discovery, seller & buyer management, and more. By leveraging cutting-edge innovations such as speech analytics, social media monitoring, interaction analytics, and data-driven insights, clients can achieve significant improvements in customer experience, agent performance, operational efficiency, and productivity. The company's outsourcing services are well-recognized and appreciated by industry-leading platforms and organizations, and its team has developed unique attributes that enable it to stand out from the competition.

team of 501 - 1000 people

15+ years of industry experience

contact for pricing

min project budget $1k

Q
Jaipur, India

QDegrees Services is a company that specializes in creating happy customers and empowering organizations to bring in customer delight and loyalty. Through strategy-driven consulting, they help businesses enhance their end customers' experience. Fueled by curiosity and rooted in research, QDegrees brings the tools, trends, and expertise that arm clients to do more. This includes leveraging CX with custom products and software solutions. By providing these services, QDegrees helps businesses improve customer satisfaction and loyalty. Their team provides a range of services including business services, customer service outsourcing, digital marketing, market research, and call center services. These services benefit clients by improving their overall customer experience, increasing efficiency, and driving growth.

team of 101 - 250 people

10+ years of industry experience

contact for pricing

min project budget $1k

C

Cynosure Technologies offers a comprehensive range of services to empower businesses, including web and software development, customer service outsourcing, and business services. Their expertise in crafting customized solutions helps clients streamline HR processes, enhance efficiency, and foster growth. With a focus on innovation and expertise, the company provides cutting-edge software solutions that elevate businesses to new heights of success. Their tech stack includes technologies such as Timelabs, Recruitment Management System, Attendance & Biometric, Talent Management, Performance Management, Learning & Development, Device Manager, Reporting Hub, Employee Self-Service, Digital Document Library, and more. By leveraging these tools, clients can automate HR processes, manage people better, acquire best talent, and optimize workforce potential.

team of 2 - 10 people

20+ years of industry experience

contact for pricing

contact for pricing

A
Jaipur, India

Arihant Global is a renowned digital marketing firm that specializes in web & software development, mobile app development, business services, customer service outsourcing, and more. With over 10 years of expertise, the company delivers trust and drives innovation in every project. Arihant Global's comprehensive suite of digital solutions includes consulting, DLT, mobility communication, pay-per-click advertising, content production, search engine optimization, social media marketing, lead generating, management services via SMS, Email, Voice, WhatsApp, and more. The company's innovative approach combines creativity and data-driven methods to develop effective ads that attract viewers and increase brand visibility globally. With a strong focus on customer satisfaction, Arihant Global provides personalized support, ensuring clients achieve their digital vision in the best possible way.

team of 2 - 10 people

10+ years of industry experience

contact for pricing

contact for pricing

P
Bhilwara, India

A trusted team of digital engineers and problem solvers, Protovo Solutions LLP helps businesses elevate their value through custom web and mobile app development, UI/UX design, e-commerce solutions, and more. By implementing principles of cooperation, the company ensures successful business outcomes for its customers. With a wide range of services, including ERP, CRM, HRMS, accounting, and information systems development, Protovo provides flexible booking and scheduling solutions to optimize business operations. The company's experienced consultants help businesses digitize processes, drive innovation, meet goals, and realize success.

team of 2 - 10 people

9 years of industry experience

rate $25 - $50 / hr

min project budget $1k

V
Jaipur, India

V7Infotech is a trusted outsourcing and software development agency that offers multi-IT solution services. They empower every organization with the right contractors from their dynamic talent pool, providing top-notch skills and innovative ideas. The company provides web design services, ensuring security and speed, along with user-friendly interfaces. Their team includes experts in PHP, Node JS, Angular JS, .Net, and other technologies, catering to all frontend and backend development needs. They develop customized mobile apps and provide digital marketing solutions, helping clients understand the language of numbers and analytics. V7Infotech's work process involves matching clients with expert service providers, ensuring clarity at every step and meeting client needs beyond expectations.

team of 26 - 50 people

4 years of industry experience

rate $25 - $50 / hr

min project budget $50k

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Customer service outsourcing: what decision-makers need to know

Customer service outsourcing involves hiring an external provider to handle customer interactions, support inquiries, and issue resolution on behalf of your business. Today, this practice extends beyond traditional call centers to encompass digital channels such as live chat, email support, social media management, and even AI-driven virtual assistants.

The current state of the outsourcing industry

The global customer service outsourcing market continues to grow steadily, driven by businesses aiming to reduce operational costs, scale quickly, and improve customer satisfaction. Providers range from large multinational corporations to specialized boutique firms, each offering tailored solutions supported by advanced technologies.

Common questions before selecting an outsourcing provider

  • What specific customer service channels do they support?
  • How do they ensure quality control and train their agents?
  • Can they integrate seamlessly with your existing technologies and workflows?
  • What is their track record with businesses similar to yours?

Key benefits and potential pitfalls

Benefits: cost efficiency, 24/7 customer support availability, scalability, and access to specialized expertise.
Pitfalls to watch for: potential loss of direct control over customer interactions, inconsistent service quality, and communication challenges due to cultural or language barriers.

Typical project timelines and technology

Implementing customer service outsourcing solutions typically takes 4-8 weeks, depending on complexity. Providers commonly use tools like CRM systems (Salesforce, Zendesk), cloud-based telephony platforms (Five9, RingCentral), and AI-enabled chatbots (Dialogflow, Intercom) to deliver efficient, seamless customer experiences.

Choosing the right partner is critical. Evaluate providers thoroughly, focusing on their technology stack, performance metrics, and customer feedback to ensure your outsourcing investment pays off.

Tips for Hiring Customer Service Outsourcing Agencies in Jaipur

Expert guidance to help you find the perfect Customer Service Outsourcing agency partner for your project in Jaipur from 9 available options

Define Your Goals

Before contacting Customer Service Outsourcing agencies in Jaipur, clearly define your project goals, target audience, budget range, and timeline. This helps agencies provide accurate quotes and ensures better project outcomes.

Check Team Expertise

Look for agencies with proven expertise in your industry and the specific Customer Service Outsourcing services you need. Review their team credentials, certifications, and past work to ensure they can deliver quality results.

Review Case Studies

Examine detailed case studies and portfolios to understand how agencies approach projects similar to yours. Look for measurable results, creative solutions, and evidence of successful client relationships.

Compare Value, Not Just Price

While budget is important, focus on value rather than just the lowest price. Consider the agency's experience, quality of work, support level, and long-term partnership potential when making your decision.

Understand the Process

Ask potential agencies about their project management process, communication methods, revision cycles, and timeline expectations. A clear process indicates professionalism and helps avoid misunderstandings.

Request References

Don't hesitate to ask for client references and contact them directly. Speaking with previous clients provides valuable insights into the agency's work quality, communication style, and reliability.

Market Insights for Customer Service Outsourcing Services in Jaipur

Understand the current market landscape, pricing trends, and opportunities for your project

Moderate availability
9

Market Size

Customer Service Outsourcing agencies in Jaipur

Market standard
$10,667

Average Budget

Typical project investment

Competitive rates
$21/hr

Hourly Rate

Standard hourly pricing

Growing market
High

Demand

Customer Service Outsourcing services demand

Current Market Trends
  • Customer Service Outsourcing services are experiencing high demand in Jaipur
  • Remote collaboration has become the new standard
  • Agencies are focusing on specialized expertise
  • AI and automation are reshaping service delivery
  • Data-driven strategies are becoming essential
  • Mobile-first approaches dominate new projects
Top Skills in Demand

Most requested skills for Customer Service Outsourcing projects in Jaipur:

SMSPHPIVRAWSXero.NetVoiceExcelEmailAzure
Regional Advantages in Jaipur
Local Market Knowledge
Deep understanding of Jaipur business culture and customer preferences
Time Zone Alignment
Real-time collaboration and faster response times
Face-to-Face Meetings
Option for in-person collaboration when needed

Frequently Asked Questions

Common questions about finding and working with Customer Service Outsourcing agencies in Jaipur (9 available)

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