Leading agencies include The-Connections, Ramesh chaurasia, Deals Knight, Cleverkites and ASPA Softech LLP. A total of 13 Customer Service Outsourcing providers in Pune, India are ready to help. They serve clients such as Finance, Technology, Healthcare, E-commerce, Manufacturing, IT, FMCG, India, Dubai and Travel. Local internet speeds average 50 Mbps, supporting fast development and collaboration. Population of Pune, India is 3,115,431. Average local salaries are around $2,000, reflecting market rates.
And chose the best one! It‘s free and takes only few minutes
Found 13 matching agencies
Regalix is a leading provider of end-to-end revenue acceleration and sales solutions. By enabling the world's top brands to scale up their marketing, sales, and success operations, Regalix helps businesses unlock predictable growth and maximize revenue potential. With expertise in customer life cycle strategy, innovation, design, and technology capabilities, Regalix delivers exceptional results for clients. The company offers a range of services, including web & software development, maintenance & support, business services, customer service outsourcing, and digital marketing. By leveraging Regalix's RevOps methodology, businesses can shape new workflows, break down silos, and pave the way for collaboration. With best-in-class predictive insights and guidance, Regalix empowers teams to improve product adoption, reduce customer churn, and drive desired business outcomes.
team of 501 - 1000 people
20+ years of industry experience
rate $25 - $50 / hr
min project budget $1k
ThinkOwl provides AI-driven solutions to enhance customer support and boost productivity. Its platform automates business processes, enabling swift and efficient acceleration of business objectives. With ThinkOwl, companies can streamline dialogues, delivering exceptional customer service experiences and significant cost savings. The company offers AI-powered services for customer communication, process automation, document management, and more.
team of 2 - 10 people
8 years of industry experience
contact for pricing
contact for pricing
TechSpeed provides innovative data processing solutions, personalized customer service, and globally competitive pricing to clients in the US and abroad. The company offers a range of services, including web & software development, AI development, business services, and customer service outsourcing. By outsourcing non-core activities, clients can focus on growing their business. TechSpeed's expertise includes data extraction, digitization, and refreshing outdated data to provide current and accurate information. The company also offers optimized AI/machine learning programs with quality data and turnkey procedures for the full range of field services processes in the mortgage industry. With 99.95% -100% data input accuracy and a guaranteed 100% on-time delivery, TechSpeed is a trusted partner for leading law firms and corporate legal departments. The company's solutions help clients deliver more for less, increase the value they offer their own clients, and achieve predictable costs and outcomes.
team of 26 - 50 people
20+ years of industry experience
contact for pricing
min project budget $1k
The-Connections offers a range of business services to help businesses succeed. Their customer service outsourcing and call center services provide companies with a professional solution for handling customer inquiries and concerns. This allows businesses to focus on their core operations, improving efficiency and productivity. Additionally, their sales outsourcing services enable businesses to tap into new markets and opportunities, driving growth and revenue. By partnering with The-Connections, businesses can benefit from improved customer satisfaction, increased productivity, and enhanced competitiveness.
team of 101 - 250 people
10+ years of industry experience
contact for pricing
contact for pricing
QDegrees Services is a company that specializes in creating happy customers and empowering organizations to bring in customer delight and loyalty. Through strategy-driven consulting, they help businesses enhance their end customers' experience. Fueled by curiosity and rooted in research, QDegrees brings the tools, trends, and expertise that arm clients to do more. This includes leveraging CX with custom products and software solutions. By providing these services, QDegrees helps businesses improve customer satisfaction and loyalty. Their team provides a range of services including business services, customer service outsourcing, digital marketing, market research, and call center services. These services benefit clients by improving their overall customer experience, increasing efficiency, and driving growth.
team of 101 - 250 people
10+ years of industry experience
contact for pricing
min project budget $1k
Rely Services Inc delivers accuracy, innovation, and reliability in business process outsourcing. Their Web & Software Development services enable clients to experiment, innovate, and evolve, delivering more value to customers. The company offers Data Entry Services for digital document processing, ensuring accuracy and speed. With expertise in Testing Services, Business Services, Customer Service Outsourcing, Digital Strategy development, Healthcare & Insurance BPO Services, and software consulting for Salesforce, Rely Services Inc has become a leader in quality and innovation. By leveraging cutting-edge technology and a team of experienced professionals, the company generates over 400 satisfied clients and sets the benchmark for accuracy, speed, and economy.
team of 101 - 250 people
20+ years of industry experience
contact for pricing
min project budget $1k
Cleverkites is a digital agency providing top-tier design, custom development, and result-oriented digital marketing. They offer web development and digital services to clients worldwide, aiming to help businesses gain topmost position on the Internet.
team of 2 - 10 people
8 years of industry experience
rate $25 - $50 / hr
min project budget $1k
SmartScripts Private Limited offers a comprehensive range of services to empower businesses and drive growth. The company provides web and software development, mobile app development, e-commerce development, and business services, among others. Their services enable businesses to transform ideas into profitable ventures and unlock the full potential of their startup journey. With expertise in strategic planning, market analysis, technology implementation, and growth acceleration, SmartScripts guides clients through every step of their digital transformation.
team of 2 - 10 people
4 years of industry experience
contact for pricing
min project budget $1k
Ramesh Chaurasia provides Business Services, Customer Service Outsourcing, Call Center Services, and Sales Outsourcing. These services enable businesses to focus on their core activities while ensuring timely and efficient customer support. By outsourcing these functions, companies can reduce operational costs, improve productivity, and enhance overall customer experience. With Ramesh Chaurasia's expertise in the industry, clients can benefit from increased efficiency, cost savings, and improved relationships with customers. The company's team of professionals is dedicated to delivering high-quality services that meet the unique needs of each client.
team of 2 - 10 people
7 years of industry experience
contact for pricing
min project budget $1k
Skydivine Solution is a trusted provider of comprehensive IT services. They offer web and software development, mobile app development, e-commerce development, testing services, AI development, business services, customer service outsourcing, design, and digital marketing services. These services enable businesses to grow faster, resolve technical issues, and strengthen strategies for long-term success. With expertise in cloud technology and a professional team, Skydivine Solution delivers innovative solutions that stimulate growth and productivity. By leveraging cutting-edge tools and technologies, they create customized IT solutions that meet the unique needs of their clients.
team of 2 - 10 people
10+ years of industry experience
rate $25 - $50 / hr
min project budget $1k
Kavya Sourcing provides innovative business solutions through quality IT services, including custom enterprise applications and systems programming. With expertise in web technologies and Android app development, the company helps businesses boost their online presence and power their operations with efficient software. Kavya Sourcing's managed IT services include data security, business security, and more. By leveraging its diversified technology portfolio, the company offers tailored solutions to meet the unique needs of various industries, including IT Services & Consulting, Business Services, Customer Service Outsourcing, Web Design (UI/UX), Digital Marketing, Advertising, Social Media Marketing (SMM), and Sales Outsourcing.
team of 26 - 50 people
15+ years of industry experience
contact for pricing
min project budget $1k
Deals Knight is a premier sales consulting and outsourcing agency specializing in structured B2B enterprise sales. Their services cater to startups and established organizations worldwide, leveraging extensive networks of decision-makers to drive tangible growth. The company offers comprehensive marketing and sales strategy consulting, brand design, digital marketing strategy, social media optimization, search engine marketing, content marketing, lead generation, account-based marketing, and sales automation implementation. By investing in AI-based customer engagement technologies, Deals Knight ensures superior results faster. With a structured approach to sales and attention to detail, they help clients realize purchase orders (POs) efficiently.
team of 2 - 10 people
8 years of industry experience
contact for pricing
contact for pricing
ASPA Softech LLP helps businesses harness the power of Microsoft SharePoint to enhance collaboration and efficiency. With a passion for innovation, they deliver top-notch SharePoint consulting solutions that meet unique business needs. Their services include O365, SharePoint Consulting Services, Web & Software Development, Mobile App Development, IT Services & Consulting, Cloud Consulting, and Business Services. These services enable organizations to customize SharePoint, manage documents efficiently, integrate with Office 365, create intranet portals, organize content, and foster team collaboration. By leveraging SharePoint expertise, businesses can streamline their operations, improve productivity, and achieve their goals.
team of 2 - 10 people
2 years of industry experience
rate $25 - $50 / hr
min project budget $10k
Tell us about your project and get matched with top-rated agencies. It’s fast, free, and backed by expert insight.
Post your project — free & easyCustomer service outsourcing involves hiring an external provider to handle customer interactions, support inquiries, and issue resolution on behalf of your business. Today, this practice extends beyond traditional call centers to encompass digital channels such as live chat, email support, social media management, and even AI-driven virtual assistants.
The global customer service outsourcing market continues to grow steadily, driven by businesses aiming to reduce operational costs, scale quickly, and improve customer satisfaction. Providers range from large multinational corporations to specialized boutique firms, each offering tailored solutions supported by advanced technologies.
Benefits: cost efficiency, 24/7 customer support availability, scalability, and access to specialized expertise.
Pitfalls to watch for: potential loss of direct control over customer interactions, inconsistent service quality, and communication challenges due to cultural or language barriers.
Implementing customer service outsourcing solutions typically takes 4-8 weeks, depending on complexity. Providers commonly use tools like CRM systems (Salesforce, Zendesk), cloud-based telephony platforms (Five9, RingCentral), and AI-enabled chatbots (Dialogflow, Intercom) to deliver efficient, seamless customer experiences.
Choosing the right partner is critical. Evaluate providers thoroughly, focusing on their technology stack, performance metrics, and customer feedback to ensure your outsourcing investment pays off.
Explore top locations where agencies offer Customer Service Outsourcing
HeroAgencies helps you connect with the best experts in each domain.