Leading agencies include LaQuest Inc, Medphine, Call2Customers, English Call Centre and Techcollaters. A total of 18 Customer Service Outsourcing providers in New Delhi, India are ready to help. They serve clients such as Finance, Healthcare, Various industries, UK, IT, USA, OTT, NGO, IVR and B2B. Local internet speeds average 50 Mbps, supporting fast development and collaboration. Population of New Delhi, India is 249,998. Average local salaries are around $2,000, reflecting market rates.
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Found 18 matching agencies
SunTec India, a leading technology and data-centric outsourced services company, provides comprehensive solutions to businesses worldwide. With over 8,530 clients from 50 countries and 1,500 full-time employees, SunTec India offers top-notch services in web & software development, mobile app development, e-commerce development, business services, customer service outsourcing, digital marketing, search engine optimization (SEO), social media marketing (SMM), pay per click, data processing, management & support. By leveraging advanced technology and human skills, SunTec India helps clients achieve a competitive edge, refine processes, create long-lasting partnerships, simplify e-commerce, grow businesses, publish visual impact, and deliver results. The company's expertise spans end-to-end data management, business process outsourcing (BPO/BPM), comprehensive back-office services, eCommerce requirements, multi-process IT outsourcing, and more.
team of 501 - 1000 people
20+ years of industry experience
contact for pricing
min project budget $1k
JindalX, a global outsourcing company, delivers exceptional customer experience solutions to businesses worldwide. By leveraging automation, data-driven approaches, and human potential, JindalX helps partners achieve their business goals. The company is part of the $30 billion OP Jindal Group and has been founded in 2001. JindalX offers a range of services including Big Data & BI, AI Development, Business Services, Customer Service Outsourcing, Call Center Services, and more. These services enable businesses to gain a competitive advantage, improve operational efficiency, and create rich user experiences.
team of 501 - 1000 people
20+ years of industry experience
rate $25 - $50 / hr
min project budget $1k
Insight Customer Call Solutions ltd. offers a range of services to help businesses achieve their goals, including call center services, digital marketing, and customer service outsourcing. By partnering with ICCS, companies can benefit from increased efficiency, improved customer experience, and enhanced business performance. The company's expertise in creating customized solutions allows it to cater to diverse client portfolios and deliver actionable insights to drive growth. With a focus on technological innovation and industry expertise, ICCS provides top-notch leadership and support to its clients.
team of 501 - 1000 people
20+ years of industry experience
contact for pricing
contact for pricing
Cosmic Sounds offers a range of services to help businesses achieve their communication goals. The company provides dubbing, voice over, and subtitling services for various industries such as advertising, entertainment, e-learning, radio, IVR, telecom, fintech, banking, OTT, engineering, biology, government, and AI solution providers. With a team of experienced professionals, Cosmic Sounds delivers high-quality services with accurate and efficient turnaround times. The company's services can benefit clients by enhancing their brand visibility, improving customer engagement, and increasing business productivity.
team of 2 - 10 people
15+ years of industry experience
rate $50 - $75 / hr
min project budget $1k
Call2Customers offers a range of services to help businesses improve their customer experience. Their services include Business Services, Customer Service Outsourcing, Call Center Services, and Sales Outsourcing. By outsourcing these services, companies can focus on their core activities while enjoying the benefits of improved customer engagement and lead generation. With experienced agents and advanced conversation analytics platforms, Call2Customers helps businesses make data-driven decisions to drive growth. Whether it's inbound or outbound calling, Call2Customers provides tailored solutions for businesses looking to enhance their customer interactions.
team of 101 - 250 people
10+ years of industry experience
contact for pricing
min project budget $1k
Medphine is a leading provider of revenue cycle management services, empowering healthcare providers to increase cash flow and reduce costs. By leveraging its expertise in medical billing and coding, Medphine helps clients collect more efficiently and focus on patient care. The company's comprehensive approach includes customized solutions for hospitals, physician practices, and billing companies. With Medphine, clients can expect improved efficiency, increased revenue, and enhanced financial stability.
team of 26 - 50 people
10+ years of industry experience
rate $25 - $50 / hr
min project budget $5k
VCare Customers provides exceptional outsourced call center services, enabling businesses to enhance customer relationships and grow their revenue. By leveraging cutting-edge technology and a team of skilled professionals, VCARE CUSTOMERS helps companies establish a strong online presence. With round-the-clock support and access to real-time analytics, businesses can streamline operations, reduce costs, and improve overall efficiency.
team of 26 - 50 people
10+ years of industry experience
contact for pricing
min project budget $1k
Technosys IT Management Pvt. Ltd. provides end-to-end transformative administrations to customers worldwide. The company offers a range of services, including web & software development, business services, customer service outsourcing, digital marketing, call center services, sales outsourcing, and more. These services enable businesses to scale up operations, increase productivity, and respond to rapidly changing market environments. By partnering with Technosys, clients can benefit from tailored solutions that meet their unique needs.
team of 2 - 10 people
10+ years of industry experience
contact for pricing
min project budget $5k
English Call Centre offers a wide range of services to help businesses scale up their operations in English-speaking countries. Their solutions are adaptable, flexible, and focused on providing good start and fast growth. With online support available 24/7, they handle all issues promptly and efficiently. The company's customer support experts resolve unique issues for people from different nations, keeping cultural values and ethics in mind. ECC provides high-quality pre-sales lead generation call centre services to convert prospects into customers. They also offer technical customer support services to solve computer network, hardware, or software problems. Additionally, they cover all categories of staffing services to provide staff as per unique requirements. English Call Centre's services help businesses acquire new customers through inbound and outbound telesales, increase customer retention, and win back customers.
team of 26 - 50 people
10+ years of industry experience
contact for pricing
min project budget $1k
SoukMedia LLC offers a range of services to help technology brands achieve their marketing goals, including digital marketing, advertising, content marketing, and event management. Their solutions are tailored to meet the specific needs of each client. By combining multi-touch, multi-channel capabilities with years of targeted sales and marketing expertise, SoukMedia LLC optimizes conversions and maximizes results for its clients. They serve technology brands around the world by providing effective branding and performance marketing solutions. Their end-to-end events management solutions allow them to work like an extended team, helping clients successfully execute any kind of event anywhere in the world.
team of 2 - 10 people
7 years of industry experience
rate $50 - $75 / hr
min project budget $5k
Customer Umbrella provides a range of services to help businesses improve their operational efficiency and customer satisfaction. With a focus on scalability, flexibility, and expertise, the company offers custom solutions for web & software development, mobile app development, testing services, business services, customer service outsourcing, call center services, sales outsourcing, and more. By partnering with Customer Umbrella, businesses can increase revenue, retention, loyalty, and brand perception, while focusing on growth and developing their brand. The company's agents are at least bilingual and professional in English + second language, and all of them have received quality assurance and customer success management training.
team of 101 - 250 people
4 years of industry experience
contact for pricing
min project budget $1k
Savi3hrConsultancy is a leading provider of comprehensive HR outsourcing services. By leveraging cutting-edge technology and expert strategies, they empower businesses to focus on growth while ensuring seamless labor compliance. Their end-to-end HR solutions enable companies to streamline payroll processing, talent acquisition, and employee management. With Savi3hrConsultancy, clients can eliminate last-minute paperwork, reduce administrative burdens, and increase productivity. The company's Professional Employer Organization (PEO) services also facilitate global expansion and provide a tailored framework for establishing a presence in new markets. By partnering with Savi3hrConsultancy, businesses can unlock the full potential of their human resources, drive meaningful transformations, and achieve long-term success.
team of 2 - 10 people
20+ years of industry experience
contact for pricing
contact for pricing
BolsterBiz provides a comprehensive range of business outsourcing services, enabling companies to focus on their core offerings. With expertise in customer service outsourcing, pay per click advertising, and market research, BolsterBiz helps businesses prosper. The company offers tailored solutions that cater to the specific needs of its clients. By leveraging advanced technologies, BolsterBiz ensures seamless execution and exceptional quality. This allows businesses to gain a competitive edge without breaking the bank. Whether you're looking to develop an attractive website or improve your customer support operations, BolsterBiz is committed to delivering top-notch results.
team of 26 - 50 people
8 years of industry experience
contact for pricing
min project budget $1k
Travels Bpo delivers customized multilingual travel solutions to global travel companies and customers. The company provides business services, including customer service outsourcing, call center services, and sales outsourcing. These services help clients manage their travel expenses, streamline the online booking process, and maximize profits. With a team of experienced experts, Travels Bpo offers end-to-end customized solutions for managing flight fares, inventory management, and profitability. The company's services are designed to make travel businesses easy, efficient, and remarkable.
team of 26 - 50 people
10+ years of industry experience
contact for pricing
min project budget $1k
Headway Bpo Solutions Pvt Ltd is a leading provider of business services that helps organizations streamline their operations and improve efficiency. Their finance and accounting services enable companies to make informed decisions and stay ahead of the competition. With expertise in medical billing, customer service outsourcing, and more, Headway Bpo Solutions Pvt Ltd provides customized solutions that cater to the unique needs of each client. By leveraging cutting-edge technologies and a team of experienced professionals, they deliver results-driven solutions that drive business growth and success.
team of 101 - 250 people
9 years of industry experience
contact for pricing
min project budget $1k
LaQuest Inc specializes in providing business services to help businesses streamline their operations and improve efficiency. Their customer service outsourcing solutions enable companies to handle customer inquiries and complaints in a timely and professional manner. The company's call center services provide 24/7 support to customers, ensuring that their concerns are addressed promptly. LaQuest Inc also offers sales outsourcing services to help businesses expand their customer base and increase revenue. By partnering with LaQuest Inc, businesses can benefit from improved customer satisfaction, increased productivity, and enhanced competitiveness in the market.
team of 26 - 50 people
8 years of industry experience
rate $50 - $75 / hr
min project budget $5k
Call Centers in Canada provides adaptable and flexible call center services to help businesses grow. With a focus on innovation, the company ensures that its services are always advancing forward. By leveraging world-class infrastructure, including quality internet, telephone systems, and software equipped with backup facilities, Call Centers in Canada helps businesses expand their reach in the market. The company's customer service outsourcing services enable businesses to focus on core activities, while its sales outsourcing services help drive revenue growth. Additionally, branding and advertising services are offered to enhance a business's brand presence. By providing these services, Call Centers in Canada supports businesses in achieving rapid growth and a strong start.
team of 2 - 10 people
3 years of industry experience
contact for pricing
contact for pricing
Techcollaters offers comprehensive IT services to help businesses manage their operations efficiently. Their software development, testing, and consulting services enable companies to improve their bottom line and stay ahead of the competition. By leveraging cutting-edge technologies, Techcollaters provides tailored solutions to meet specific industry needs, such as healthcare, finance, or manufacturing. Their managed services, including IT consulting and advisory, customer experience, and test automation, help businesses enhance their quality assurance and productivity. With a proven track record of delivering high-quality results, Techcollaters is the go-to partner for companies seeking innovative solutions to solve complex IT challenges.
team of 2 - 10 people
2 years of industry experience
rate $25 - $50 / hr
min project budget $5k
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Post your project — free & easyCustomer service outsourcing involves hiring an external provider to handle customer interactions, support inquiries, and issue resolution on behalf of your business. Today, this practice extends beyond traditional call centers to encompass digital channels such as live chat, email support, social media management, and even AI-driven virtual assistants.
The global customer service outsourcing market continues to grow steadily, driven by businesses aiming to reduce operational costs, scale quickly, and improve customer satisfaction. Providers range from large multinational corporations to specialized boutique firms, each offering tailored solutions supported by advanced technologies.
Benefits: cost efficiency, 24/7 customer support availability, scalability, and access to specialized expertise.
Pitfalls to watch for: potential loss of direct control over customer interactions, inconsistent service quality, and communication challenges due to cultural or language barriers.
Implementing customer service outsourcing solutions typically takes 4-8 weeks, depending on complexity. Providers commonly use tools like CRM systems (Salesforce, Zendesk), cloud-based telephony platforms (Five9, RingCentral), and AI-enabled chatbots (Dialogflow, Intercom) to deliver efficient, seamless customer experiences.
Choosing the right partner is critical. Evaluate providers thoroughly, focusing on their technology stack, performance metrics, and customer feedback to ensure your outsourcing investment pays off.
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