Leading agencies include DEIENAMI and Domshark. A total of 2 Customer Service Outsourcing providers in Thiruvananthapuram, India are ready to help. They serve clients such as Agency, Startup, Fintech, Logistics, Healthcare, Enterprise, E-learning, E-commerce, Travel tech and Hospitality. Local internet speeds average 50 Mbps, supporting fast development and collaboration. Population of Thiruvananthapuram, India is 744,983. Average local salaries are around $2,000, reflecting market rates.
And chose the best one! It‘s free and takes only few minutes
Found 2 matching agencies
DEIENAMI empowers businesses to thrive by providing expert consulting and IT services. Their team of skilled engineers crafts innovative solutions, from custom software development to end-to-end ERP implementation. With expertise in Big Data & BI, Cybersecurity & Pentesting, and more, DEIENAMI helps clients overcome technological barriers and achieve seamless project scaling and migration. By offering services such as IT Staff Augmentation, Customer Service Outsourcing, and Mobile & App Marketing, DEIENAMI bridges the gap between business owners and their customers, ensuring a smooth user experience across devices.
team of 2 - 10 people
6 years of industry experience
contact for pricing
min project budget $1k
Domshark is a remote and offshore management company that provides a full range of capabilities and expertise to help businesses scale up at their own pace. With an open-minded approach to business goals, Domshark fosters leaders and organizations to leverage time and cost by offering exceptional Offshore Management, Executive / Virtual Assistant, Personal Assistant, Customer Support, Administrative, and Operational Support services. These services enable businesses to focus on their core operations while benefiting from optimized resource allocation. By partnering with Domshark, businesses can enhance efficiency, reduce costs, and improve overall performance. Domshark's unique process allows for tailored solutions that meet the specific needs of each client, ensuring a successful collaboration. Whether it's UI/UX design, logo creation, market research, or sales outsourcing, Domshark provides comprehensive support to help businesses achieve their goals.
team of 2 - 10 people
4 years of industry experience
contact for pricing
min project budget $1k
Tell us about your project and get matched with top-rated agencies. It’s fast, free, and backed by expert insight.
Post your project — free & easyCustomer service outsourcing involves hiring an external provider to handle customer interactions, support inquiries, and issue resolution on behalf of your business. Today, this practice extends beyond traditional call centers to encompass digital channels such as live chat, email support, social media management, and even AI-driven virtual assistants.
The global customer service outsourcing market continues to grow steadily, driven by businesses aiming to reduce operational costs, scale quickly, and improve customer satisfaction. Providers range from large multinational corporations to specialized boutique firms, each offering tailored solutions supported by advanced technologies.
Benefits: cost efficiency, 24/7 customer support availability, scalability, and access to specialized expertise.
Pitfalls to watch for: potential loss of direct control over customer interactions, inconsistent service quality, and communication challenges due to cultural or language barriers.
Implementing customer service outsourcing solutions typically takes 4-8 weeks, depending on complexity. Providers commonly use tools like CRM systems (Salesforce, Zendesk), cloud-based telephony platforms (Five9, RingCentral), and AI-enabled chatbots (Dialogflow, Intercom) to deliver efficient, seamless customer experiences.
Choosing the right partner is critical. Evaluate providers thoroughly, focusing on their technology stack, performance metrics, and customer feedback to ensure your outsourcing investment pays off.
Explore top locations where agencies offer Customer Service Outsourcing
HeroAgencies helps you connect with the best experts in each domain.