Leading agencies include eDataIndia, Active India Holidays, Maxtech Data House Private Limited, Eminenture and Saivion India: Data Entry Outsourcing Services Company. A total of 6 Customer Service Outsourcing providers in Delhi, India are ready to help. They serve clients such as E-commerce, Retail, Tourism, Finance, Technology, Healthcare, Businesses, Auto Parts, Manufacturing and Global Clients. Local internet speeds average 50 Mbps, supporting fast development and collaboration. Population of Delhi, India is 16,787,941. Average local salaries are around $2,000, reflecting market rates.
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Found 6 matching agencies
Eminenture is a global leader in business process management and consulting, providing innovative solutions to transform businesses. The company offers a range of services, including customer service outsourcing, call center services, and IT services, to help clients improve their operations and achieve greater success. With expertise in data analytics, digital marketing, and e-commerce development, Eminenture helps businesses maximize their corporate experience and reach new heights. By leveraging its disruptive technologies and innovative approach, the company enables clients to adapt quickly to changing market conditions and stay ahead of the competition. Whether it's back office digitization, data mining-driven patterns, or intelligent decision-making through machine learning and artificial intelligence, Eminenture provides customized solutions that drive business growth and success.
team of 26 - 50 people
10+ years of industry experience
contact for pricing
min project budget $1k
eDataIndia offers a wide range of data entry services tailored to meet the specific needs of global clients. With over 16 years of experience, they have developed a team of expert data entry professionals who specialize in providing high-quality services using the latest tools and technologies. Their services include web & software development, mobile app development, business services, customer service outsourcing, web design, search engine optimization, social media marketing, and accounting. By outsourcing their data entry needs to eDataIndia, clients can focus on growing their businesses while relying on a team of experts to manage their back office operations. With state-of-the-art infrastructure and robust security measures in place, eDataIndia ensures that client data is handled with care and confidentiality.
team of 26 - 50 people
15+ years of industry experience
contact for pricing
contact for pricing
SaivionIndia offers a comprehensive range of data entry services designed to meet the unique needs of businesses. The company provides accurate and efficient data processing, ensuring that clients can focus on their core operations. With its team of skilled professionals and state-of-the-art technology, SaivionIndia helps businesses save time, reduce costs, and increase productivity. From simple data entry to complex tasks like Amazon product listing, the company's services cater to a wide range of industries, including e-commerce, retail, and manufacturing. By leveraging its expertise in data management, SaivionIndia enables businesses to make informed decisions and drive growth.
team of 26 - 50 people
15+ years of industry experience
contact for pricing
min project budget $1k
Call2Customers.ae provides comprehensive business solutions to Dubai-based businesses. Their services include customer service outsourcing, call center services, and sales outsourcing, which can help improve customer satisfaction and increase revenue. By partnering with Call2Customers.ae, businesses can benefit from increased efficiency and reduced costs. The company also offers back office services, KPO services, and white label services to cater to the diverse needs of clients. With a focus on delivering exceptional results, Call2Customers.ae has established itself as a reliable business center for Dubai businesses.
team of 2 - 10 people
3 years of industry experience
contact for pricing
min project budget $1k
Max BPO provides a range of outsourcing services designed to help businesses grow and succeed. Their customer acquisition & retention services, debt collections services, data entry services, and call center services are tailored to meet the specific needs of each client. By leveraging their expertise in these areas, businesses can focus on their core competencies and improve overall efficiency and productivity. Max BPO's team of experienced professionals is dedicated to providing exceptional service and support, ensuring that clients receive the best possible results. With a focus on innovation and customer satisfaction, Max BPO helps businesses achieve long-term success.
team of 101 - 250 people
20+ years of industry experience
contact for pricing
contact for pricing
Active India Holidays offers a range of tailor-made holidays in India, catering to families, small groups and independent travellers. Their expert holiday planners create unique itineraries that fit each client's budget and personal style. With their focus on active, experiential tours, Active India Holidays provides safe, authentic and memorable experiences. From trekking and adventure activities to cultural experiences and relaxing getaways, they offer a wide range of options. By using local knowledge and award-winning expertise, Active India Holidays ensures that each holiday is perfectly personalised and enjoyable for all participants.
team of 2 - 10 people
15+ years of industry experience
contact for pricing
min project budget $1k
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Post your project — free & easyCustomer service outsourcing involves hiring an external provider to handle customer interactions, support inquiries, and issue resolution on behalf of your business. Today, this practice extends beyond traditional call centers to encompass digital channels such as live chat, email support, social media management, and even AI-driven virtual assistants.
The global customer service outsourcing market continues to grow steadily, driven by businesses aiming to reduce operational costs, scale quickly, and improve customer satisfaction. Providers range from large multinational corporations to specialized boutique firms, each offering tailored solutions supported by advanced technologies.
Benefits: cost efficiency, 24/7 customer support availability, scalability, and access to specialized expertise.
Pitfalls to watch for: potential loss of direct control over customer interactions, inconsistent service quality, and communication challenges due to cultural or language barriers.
Implementing customer service outsourcing solutions typically takes 4-8 weeks, depending on complexity. Providers commonly use tools like CRM systems (Salesforce, Zendesk), cloud-based telephony platforms (Five9, RingCentral), and AI-enabled chatbots (Dialogflow, Intercom) to deliver efficient, seamless customer experiences.
Choosing the right partner is critical. Evaluate providers thoroughly, focusing on their technology stack, performance metrics, and customer feedback to ensure your outsourcing investment pays off.
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