Leading agencies include ClientCurve, Inc, BPO Republic, KloudMax IT Technologies, Leonas IT Solutions Pvt Ltd and CorpOne BPO. A total of 13 Customer Service Outsourcing providers in Hyderabad, India are ready to help. They serve clients such as Startups, Healthcare, Various Industries, SMBs, Retail, Finance, Technology, E-commerce, Real Estate and Manufacturing. Local internet speeds average 50 Mbps, supporting fast development and collaboration. Population of Hyderabad, India is 6,809,970. Average local salaries are around $2,000, reflecting market rates.
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Found 13 matching agencies
Ozonetel Communications provides comprehensive cloud-based call center solutions to businesses, enhancing their customer experience and driving growth. Their services include business services, customer service outsourcing, and call center services, which help clients boost agent productivity, improve customer self-service, and drive smarter search results. With its award-winning software, Ozonetel enables 100K+ agents globally to handle over 2 billion calls every year. The company's solutions are customizable to match industry needs, offering features such as IVR dialers, automated callbacks, and real-time speech analytics. By leveraging these tools, businesses can increase productivity, reduce costs, and improve overall customer satisfaction.
team of 26 - 50 people
15+ years of industry experience
contact for pricing
min project budget $10k
RJ Global Solutions offers a range of innovative solutions to businesses of all sizes. The company specializes in mobile app development, software development, e-commerce development, testing services, web3/blockchain development, and business services. With a focus on personalized approaches, RJ Global Solutions helps clients improve outcomes, increase efficiency, and drive growth. Digitalization is a key trend that the company is well-equipped to handle, providing cutting-edge solutions for startups, SMBs, and Fortune Businesses. By leveraging its expertise in project planning, development, testing, and maintenance, RJ Global Solutions enables clients to achieve transformative results.
team of 2 - 10 people
7 years of industry experience
contact for pricing
contact for pricing
Leonas IT Solutions Pvt Ltd is a leading provider of bulk SMS services, offering a range of solutions for businesses to communicate with their customers. The company provides transactional, promotional, and OTP SMS services, leveraging its advanced technology and infrastructure to deliver high-quality messages at affordable rates. With its expertise in software development, business services, customer service outsourcing, sales outsourcing, and more, Leonas helps clients enhance their customer engagement, increase brand visibility, and drive business growth.
team of 2 - 10 people
10+ years of industry experience
contact for pricing
contact for pricing
DataAngle Technologies provides high-quality data and research solutions to transform businesses. The company offers a range of services, including web development and digital marketing, that help clients generate leads and improve their online presence. DataAngle's team of experts has successfully generated over 1 million leads for various clients, turning them into huge business deals. The company provides end-to-end e-commerce services, including consulting, design, implementation, and support, to assist in delivering world-class e-commerce solutions. DataAngle also offers mobile app development, website design and development, and digital marketing services that bring a legitimate difference in businesses. With its focus on data processing, transaction processing, and business process outsourcing, DataAngle helps clients streamline their operations and improve their bottom line.
team of 2 - 10 people
10+ years of industry experience
contact for pricing
min project budget $1k
CorpOne BPO is a global digital transformation services company. They help clients improve and standardize better ways to get work done, making processes efficient and effective. Their business services include customer service outsourcing and call center services. These services can benefit clients by reducing costs and improving overall performance.
team of 101 - 250 people
20+ years of industry experience
contact for pricing
contact for pricing
VirtuSol is a leading provider of data-driven customer acquisition and sales enablement services. By leveraging cutting-edge technologies and expert analytics, the company helps businesses generate high-quality leads and accelerate revenue growth. With a focus on account-based marketing, lead generation, and appointment setting, VirtuSol enables sales teams to close more deals and scale faster. The company's services include mobile app development, business services, customer service outsourcing, web design, branding, digital marketing, social media marketing, call center services, sales outsourcing, product marketing, and data analytics.
team of 2 - 10 people
15+ years of industry experience
contact for pricing
contact for pricing
KloudMax IT Technologies is a leading provider of comprehensive IT solutions. The company helps businesses achieve their goals by leveraging insights-driven intelligence and technology-enabled solutions. With a focus on delivering results, KloudMax prioritizes client satisfaction through its 'business-anywhere' strategy. This approach enables clients to elevate their value through various services such as web and mobile app development, product design, digital marketing, BPO/KPO, staffing, and consultancy services. By partnering with KloudMax, businesses can access a diverse set of expert services and expertise in the information technology field. With a well-experienced team and a commitment to delivering successful outcomes, KloudMax helps shape business ideas into reality.
team of 2 - 10 people
4 years of industry experience
contact for pricing
contact for pricing
ClientCurve, Inc is a leading provider of B2B lead generation and marketing solutions. They help businesses like TVS Infotech Ltd and Sapience stay ahead of the competition by generating high-quality leads. With their expertise in services such as Customer Service Outsourcing, Branding, Advertising, SEO, SMM, Digital Strategy development, Content Marketing, Pay Per Click, Marketing Strategy, Email Marketing, Market Research, Event Marketing, Call Center Services, and Sales Outsourcing, clients can increase their chances of winning deals. By leveraging the power of qualified leads, businesses can accelerate revenue growth and expand their market reach. ClientCurve's solutions are designed to help companies like Cushman & Wakefield achieve their marketing objectives. With a strong presence in multiple regions, they have helped over 220+ clients across the globe. Their services are tailored to meet the unique needs of each client, ensuring maximum ROI. Whether it's setting up B2B meetings for sales teams or creating million-dollar pipelines, ClientCurve has the expertise and resources to make it happen.
team of 26 - 50 people
15+ years of industry experience
rate $50 - $75 / hr
min project budget $10k
e-Rad imaging and reporting services provides a range of solutions to support healthcare organizations. Their services include web development, software development, business services, customer service outsourcing, web design, and call center services. These solutions enable healthcare organizations to remain in control of the process while reducing risk and overhead costs. By outsourcing their medical transcription needs, physicians offices can free up valuable resources to focus on patient care. e-Rad's team has extensive experience in building scalable web applications using NodeJS, MongoDB, and Heroku, making them well-suited to support healthcare businesses. With expertise in medical imaging, radiology, and transcription services, they provide a comprehensive solution for healthcare organizations.
team of 26 - 50 people
15+ years of industry experience
contact for pricing
min project budget $5k
Salasar CallTech is a leading IT services company that has been serving businesses for over four decades. With expertise in various areas like web and software development, e-commerce development, IT services and consulting, business services, customer service outsourcing, digital marketing, and call center services, this company helps clients streamline their operations and boost their bottom line. By leveraging cutting-edge technologies and methodologies, Salasar CallTech provides tailored solutions that cater to the unique needs of each client. From enhancing customer experience to driving revenue growth, the company's comprehensive services enable businesses to achieve their goals and succeed in today's competitive landscape.
team of 2 - 10 people
15+ years of industry experience
contact for pricing
contact for pricing
Aventuric Solutions Pvt Ltd empowers businesses to reach their full potential. With expertise in Business Services, Customer Service Outsourcing, Web Design (UI/UX), Search Engine Optimization (SEO), Social Media Marketing (SMM), Pay Per Click, and Call Center Services, clients can enhance customer engagement, drive revenue growth, and stay ahead of the competition. By leveraging cutting-edge technologies such as digital marketing, cloud computing, and data analytics, Aventuric Solutions Pvt Ltd helps organizations streamline operations, improve efficiency, and achieve sustainable success.
team of 2 - 10 people
3 years of industry experience
contact for pricing
min project budget $1k
BPO Republic offers business services, including customer service outsourcing and call center services. Their team provides highly qualified staff to businesses, resulting in cost savings and improved client satisfaction. With over 20 years of experience, they have established multiple active workplaces in India and are expanding their presence in Europe. BPO Republic specializes in sales and marketing, providing expertly trained employees to deliver exceptional customer experiences.
team of 26 - 50 people
15+ years of industry experience
contact for pricing
contact for pricing
ServiceBots Technologies is a leading provider of comprehensive IT consulting services, International BPO and Customer Experience Solutions. The company partners with businesses to set up new standards in the industry. With expertise in Web & Software Development, Mobile App Development, AI Development, Cloud Consulting, Cybersecurity & Pentesting, IT Staff Augmentation, Business Services, Customer Service Outsourcing, and Call Center Services, ServiceBots helps clients improve their operational efficiency, enhance customer experience, and increase revenue growth.
team of 26 - 50 people
7 years of industry experience
contact for pricing
contact for pricing
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Post your project — free & easyCustomer service outsourcing involves hiring an external provider to handle customer interactions, support inquiries, and issue resolution on behalf of your business. Today, this practice extends beyond traditional call centers to encompass digital channels such as live chat, email support, social media management, and even AI-driven virtual assistants.
The global customer service outsourcing market continues to grow steadily, driven by businesses aiming to reduce operational costs, scale quickly, and improve customer satisfaction. Providers range from large multinational corporations to specialized boutique firms, each offering tailored solutions supported by advanced technologies.
Benefits: cost efficiency, 24/7 customer support availability, scalability, and access to specialized expertise.
Pitfalls to watch for: potential loss of direct control over customer interactions, inconsistent service quality, and communication challenges due to cultural or language barriers.
Implementing customer service outsourcing solutions typically takes 4-8 weeks, depending on complexity. Providers commonly use tools like CRM systems (Salesforce, Zendesk), cloud-based telephony platforms (Five9, RingCentral), and AI-enabled chatbots (Dialogflow, Intercom) to deliver efficient, seamless customer experiences.
Choosing the right partner is critical. Evaluate providers thoroughly, focusing on their technology stack, performance metrics, and customer feedback to ensure your outsourcing investment pays off.
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