Leading agencies include Neorld, AdminAid, Web Of Picasso and TransForm Solutions. A total of 4 Customer Service Outsourcing providers in Surat, India are ready to help. They serve clients such as SaaS, EdTech, FinTech, Startups, ECommerce, HealthTech, E-commerce, Small Business, Entrepreneurship and Business Services. Local internet speeds average 50 Mbps, supporting fast development and collaboration. Population of Surat, India is 6,936,534. Average local salaries are around $2,000, reflecting market rates.
And chose the best one! It‘s free and takes only few minutes
Found 4 matching agencies
TransForm Solutions offers comprehensive business process management, intelligent automation, and data-rich services to drive business growth. Their expertise in customer service outsourcing, digital marketing, and business services helps companies streamline operations, accelerate growth, and optimize tedious end-to-end processes. With over two decades of experience, TransForm Solutions provides tailored solutions for industries such as EdTech, eCommerce, HealthTech, SaaS, FinTech, and others. By leveraging their knowledge and expertise, businesses can focus on customer experience, make informed decisions, and achieve operational efficiency.
team of 101 - 250 people
20+ years of industry experience
contact for pricing
min project budget $1k
Web Of Picasso offers a comprehensive range of virtual assistance services designed to help businesses and entrepreneurs achieve their goals. Their team of experienced virtual assistants provides services such as email management, social media management, calendar organization, data entry, content creation, and more. By outsourcing these tasks, clients can free up time to focus on high-level strategy and decision-making, leading to increased productivity and efficiency. With Web Of Picasso's virtual assistance services, businesses can optimize their operations, improve customer satisfaction, and drive growth and revenue.
team of 26 - 50 people
4 years of industry experience
contact for pricing
min project budget $1k
AdminAid offers a range of business services to help companies thrive. The company provides administrative support, data entry, annotation, and lead generation, all designed to drive seamless growth. With expertise in managing back office operations, AdminAid helps businesses achieve their core goals. By outsourcing tasks such as data processing, database cleansing, bookkeeping, and report generation, AdminAid enables companies to stay focused on high-priority activities. The company's services also include targeted prospects research, email finding, lead list building, and effective lead generation, all aimed at driving sales and marketing efforts. By delegating tasks for seamless support and increased productivity, AdminAid helps businesses stay competitive in the market. With a global presence, AdminAid is well-equipped to assist solo entrepreneurs and large corporations with admin, marketing, operations, and sales support.
team of 2 - 10 people
2 years of industry experience
contact for pricing
contact for pricing
At Neorld, they provide a range of business services designed to boost efficiency and productivity. Their customer service outsourcing solutions allow clients to focus on core operations while ensuring timely and effective support for customers. The company's call center services offer a comprehensive platform for managing customer inquiries, complaints, and feedback. By leveraging Neorld's expertise, businesses can enhance their reputation, improve customer satisfaction, and drive revenue growth. With a strong focus on innovation, Neorld stays ahead of the curve in delivering cutting-edge solutions that meet the evolving needs of modern businesses.
team of 2 - 10 people
8 years of industry experience
rate $25 - $50 / hr
min project budget $5k
Tell us about your project and get matched with top-rated agencies. It’s fast, free, and backed by expert insight.
Post your project — free & easyCustomer service outsourcing involves hiring an external provider to handle customer interactions, support inquiries, and issue resolution on behalf of your business. Today, this practice extends beyond traditional call centers to encompass digital channels such as live chat, email support, social media management, and even AI-driven virtual assistants.
The global customer service outsourcing market continues to grow steadily, driven by businesses aiming to reduce operational costs, scale quickly, and improve customer satisfaction. Providers range from large multinational corporations to specialized boutique firms, each offering tailored solutions supported by advanced technologies.
Benefits: cost efficiency, 24/7 customer support availability, scalability, and access to specialized expertise.
Pitfalls to watch for: potential loss of direct control over customer interactions, inconsistent service quality, and communication challenges due to cultural or language barriers.
Implementing customer service outsourcing solutions typically takes 4-8 weeks, depending on complexity. Providers commonly use tools like CRM systems (Salesforce, Zendesk), cloud-based telephony platforms (Five9, RingCentral), and AI-enabled chatbots (Dialogflow, Intercom) to deliver efficient, seamless customer experiences.
Choosing the right partner is critical. Evaluate providers thoroughly, focusing on their technology stack, performance metrics, and customer feedback to ensure your outsourcing investment pays off.
Explore top locations where agencies offer Customer Service Outsourcing
HeroAgencies helps you connect with the best experts in each domain.