Leading agencies include FutureCloud Consulting and Technosys IT Management Pvt. Ltd.. A total of 2 Customer Service Outsourcing providers in Visakhapatnam, India are ready to help. They serve clients such as IT, Retail, Finance, Startups, Technology, Healthcare, E-commerce, Real Estate, SaaS & Software and Technology & IT Services. Local internet speeds average 50 Mbps, supporting fast development and collaboration. Population of Visakhapatnam, India is 1,000,000. Average local salaries are around $2,000, reflecting market rates.
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Found 2 matching agencies
Technosys IT Management Pvt. Ltd. helps businesses scale faster with precision-targeted B2B lead generation, AI-powered sales systems, and high-conversion outreach strategies. With over a decade of experience and 20,000+ qualified leads delivered across India, the US, UK, UAE, and Europe, we work as an extension of your sales team — not just a vendor. Our hybrid approach combines advanced tools like Apollo.io, LinkedIn Sales Navigator, and AI personalization with human verification, ensuring every lead is revenue-ready. From building your ideal customer profile (ICP) to creating multi-channel outreach campaigns, we focus on what matters most — measurable ROI and predictable pipelines. Whether you’re a SaaS startup, a real estate brand, or an IT services provider, we design systems that help you win more deals, faster.
team of 51 - 100 people
10+ years of industry experience
contact for pricing
min project budget $5k
FutureCloud Consulting is a leading provider of comprehensive IT services and consulting. By leveraging cutting-edge technologies such as mobile app development, software development, big data analytics, and AI-powered solutions, they help businesses unlock their full potential. With expertise in IT staff augmentation, customer service outsourcing, sales outsourcing, and business services, FutureCloud Consulting enables organizations to streamline operations, enhance productivity, and drive growth. Their commitment to innovation and customer satisfaction has earned them recognition as a Pledge 1% member and a proud member of Startup India. By partnering with FutureCloud Consulting, businesses can expect personalized support, tailored solutions, and a dedicated team of experts passionate about driving positive change in the business landscape.
team of 2 - 10 people
3 years of industry experience
rate $25 - $50 / hr
min project budget $1k
We found 2 Customer Service Outsourcing agencies in Visakhapatnam. Here's how to make the best choice for your project.
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Post your project — free & easyCustomer service outsourcing involves hiring an external provider to handle customer interactions, support inquiries, and issue resolution on behalf of your business. Today, this practice extends beyond traditional call centers to encompass digital channels such as live chat, email support, social media management, and even AI-driven virtual assistants.
The global customer service outsourcing market continues to grow steadily, driven by businesses aiming to reduce operational costs, scale quickly, and improve customer satisfaction. Providers range from large multinational corporations to specialized boutique firms, each offering tailored solutions supported by advanced technologies.
Benefits: cost efficiency, 24/7 customer support availability, scalability, and access to specialized expertise.
Pitfalls to watch for: potential loss of direct control over customer interactions, inconsistent service quality, and communication challenges due to cultural or language barriers.
Implementing customer service outsourcing solutions typically takes 4-8 weeks, depending on complexity. Providers commonly use tools like CRM systems (Salesforce, Zendesk), cloud-based telephony platforms (Five9, RingCentral), and AI-enabled chatbots (Dialogflow, Intercom) to deliver efficient, seamless customer experiences.
Choosing the right partner is critical. Evaluate providers thoroughly, focusing on their technology stack, performance metrics, and customer feedback to ensure your outsourcing investment pays off.
Expert guidance to help you find the perfect Customer Service Outsourcing agency partner for your project in Visakhapatnam from 2 available options
Before contacting Customer Service Outsourcing agencies in Visakhapatnam, clearly define your project goals, target audience, budget range, and timeline. This helps agencies provide accurate quotes and ensures better project outcomes.
Look for agencies with proven expertise in your industry and the specific Customer Service Outsourcing services you need. Review their team credentials, certifications, and past work to ensure they can deliver quality results.
Examine detailed case studies and portfolios to understand how agencies approach projects similar to yours. Look for measurable results, creative solutions, and evidence of successful client relationships.
While budget is important, focus on value rather than just the lowest price. Consider the agency's experience, quality of work, support level, and long-term partnership potential when making your decision.
Ask potential agencies about their project management process, communication methods, revision cycles, and timeline expectations. A clear process indicates professionalism and helps avoid misunderstandings.
Don't hesitate to ask for client references and contact them directly. Speaking with previous clients provides valuable insights into the agency's work quality, communication style, and reliability.
Understand the current market landscape, pricing trends, and opportunities for your project
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