Explore 231 companies in India providing Customer Service Outsourcing services!

Leading companies include The-Connections, Call2Customers, eDataIndia, Cynosure Technologies and Cleverkites. A total of 231 Customer Service Outsourcing providers in India are ready to help. They serve clients such as Healthcare, E-commerce, Retail, Finance, Technology, Startups, Manufacturing, Businesses, Business Services and IT. Local internet speeds average 50 Mbps, supporting fast development and collaboration. Average local salaries are around $2,000, reflecting market rates.

Cosmic Sounds offers a range of services to help businesses achieve their communication goals. The company provides dubbing, voice over, and subtitling services for various industries such as advertising, entertainment, e-learning, radio, IVR, telecom, fintech, banking, OTT, engineering, biology, government, and AI solution providers. With a team of experienced professionals, Cosmic Sounds delivers high-quality services with accurate and efficient turnaround times. The company's services can benefit clients by enhancing their brand visibility, improving customer engagement, and increasing business productivity.

team of 2 - 10 people

15+ years of industry experience

rate $50 - $75 / hr

min project budget $1k

S
West Chester, United States

Srisys Inc delivers exceptional solutions for businesses seeking to enhance their operations. By leveraging their extensive expertise in IT services and customer service outsourcing, they enable clients to achieve greater reach and efficiency. Their offerings include business services and customer service outsourcing, allowing companies to focus on growth and innovation. With over two decades of experience, Srisys Inc has established itself as a trusted partner for businesses looking to improve their bottom line. By outsourcing IT services, companies can tap into the latest technologies and stay ahead of the curve. Furthermore, Srisys Inc's customer service expertise ensures that clients receive top-notch support, enabling them to build strong relationships with their customers.

team of 26 - 50 people

20+ years of industry experience

contact for pricing

min project budget $1k

At Optimal Virtual Employee, businesses can scale faster and smarter by leveraging a global pool of top talent. From web development to digital marketing, their services cater to diverse industry needs. By providing end-to-end solutions with full-time employees, clients can streamline operations and focus on core activities.

team of 101 - 250 people

15+ years of industry experience

contact for pricing

min project budget $1k

Infotronicx Private Limited delivers innovative software solutions to various industries, enhancing their operations and efficiency. Their services encompass web and software development, mobile app development, and more. With expertise in AI, virtual reality, and IoT, they help businesses streamline processes, improve customer experience, and gain a competitive edge. By leveraging their knowledge of manufacturing ERP systems, healthcare management systems, and enterprise resource planning solutions, Infotronicx Private Limited empowers companies to make informed decisions and drive growth. Their solutions cater to the needs of small to large businesses across industries such as automobile dealerships, healthcare, education, pharma, and more. By partnering with Infotronicx Private Limited, clients can benefit from improved productivity, enhanced customer satisfaction, and reduced operational costs.

team of 2 - 10 people

20+ years of industry experience

rate $25 - $50 / hr

min project budget $10k

T
Pune, India

The-Connections offers a range of business services to help businesses succeed. Their customer service outsourcing and call center services provide companies with a professional solution for handling customer inquiries and concerns. This allows businesses to focus on their core operations, improving efficiency and productivity. Additionally, their sales outsourcing services enable businesses to tap into new markets and opportunities, driving growth and revenue. By partnering with The-Connections, businesses can benefit from improved customer satisfaction, increased productivity, and enhanced competitiveness.

team of 101 - 250 people

10+ years of industry experience

contact for pricing

contact for pricing

A
Noida, India

A1 Call Center offers a range of services to help businesses succeed. Their customer service outsourcing and sales outsourcing solutions enable companies to improve relationships with customers, achieve sales targets consistently, and build a broad client base. The company's agents possess excellent verbal skills, allowing them to project products or services in the best light. With state-of-the-art CISCO infrastructure and robust technology, A1 Call Center delivers back-office work within prescribed turn-around times. Their call center services are operational 24x7x365, ensuring clients can contact them at any time. By outsourcing to A1 Call Center, businesses can focus on core offerings while the company handles customer service needs.

team of 101 - 250 people

15+ years of industry experience

contact for pricing

min project budget $1k

Octopus Tech Solutions offers a range of services to help businesses succeed in the digital age. Their web & software development services can create custom websites, mobile apps, and e-commerce portals that drive conversions and improve online impressions. The company's e-commerce development expertise spans multiple platforms, ensuring seamless integration with existing systems. With their call center outsourcing firm, clients can focus on core operations while Octopus Tech handles inbound/outbound calling services, voice support, and non-voice solutions like chat and email support. By providing top-notch web design, digital marketing, and search engine optimization (SEO) services, Octopus Tech helps businesses establish a strong online presence and drive business growth.

team of 26 - 50 people

10+ years of industry experience

contact for pricing

min project budget $1k

Parangat Technologies is a digital reformation company that provides innovative and pragmatic solutions to transform ideas into exceptional mobile experiences. By utilizing AI, Mendix, and Web3.0 technologies, the company creates impactful applications that cater to various industries. Their services include web and software development, mobile app development, artificial intelligence, IoT development, cloud computing, business services, customer service outsourcing, and app designing. These services enable businesses to achieve success faster, work seamlessly across platforms, and gain a competitive edge in the market. With a proven track record of developing end-to-end applications, Parangat Technologies empowers businesses to power their growth with tailored solutions.

team of 26 - 50 people

15+ years of industry experience

contact for pricing

min project budget $10k

Q
Jaipur, India

QDegrees Services is a company that specializes in creating happy customers and empowering organizations to bring in customer delight and loyalty. Through strategy-driven consulting, they help businesses enhance their end customers' experience. Fueled by curiosity and rooted in research, QDegrees brings the tools, trends, and expertise that arm clients to do more. This includes leveraging CX with custom products and software solutions. By providing these services, QDegrees helps businesses improve customer satisfaction and loyalty. Their team provides a range of services including business services, customer service outsourcing, digital marketing, market research, and call center services. These services benefit clients by improving their overall customer experience, increasing efficiency, and driving growth.

team of 101 - 250 people

10+ years of industry experience

contact for pricing

min project budget $1k

S
Singapore, Singapore

Swivelt makes it easy to run any business globally, including hybrid and remote working models. Experienced teams have spent over 25 years working with start-ups to Fortune 500 companies. They offer managed customer interaction, multi-lingual hubs in top locations, and worldwide availability for fast and flexible execution. Their strong teams and performance culture improve and digitize processes, enhancing customer experiences and managing relationships and sales campaigns efficiently.

team of 2 - 10 people

7 years of industry experience

contact for pricing

min project budget $100k

N
Noida, India

Noida Exim provides expert call center services that cater to the diverse needs of businesses. Their customized solutions help maximize profits, deliver exceptional customer experiences, and streamline business processes. With a focus on innovative technology and exceptional support, Noida Exim empowers enterprises to scale new heights. From inbound to outbound call center services, web outsourcing, and ORM services, they offer a comprehensive range of solutions that can significantly contribute to overall success.

team of 101 - 250 people

15+ years of industry experience

contact for pricing

min project budget $1k

e
Delhi, India

eDataIndia offers a wide range of data entry services tailored to meet the specific needs of global clients. With over 16 years of experience, they have developed a team of expert data entry professionals who specialize in providing high-quality services using the latest tools and technologies. Their services include web & software development, mobile app development, business services, customer service outsourcing, web design, search engine optimization, social media marketing, and accounting. By outsourcing their data entry needs to eDataIndia, clients can focus on growing their businesses while relying on a team of experts to manage their back office operations. With state-of-the-art infrastructure and robust security measures in place, eDataIndia ensures that client data is handled with care and confidentiality.

team of 26 - 50 people

15+ years of industry experience

contact for pricing

contact for pricing

Offshore India Data Entry is a renowned service provider in the industry. They offer accurate, reliable, and quality-oriented data entry services at an affordable price. The company's team of versatile employees are highly skilled and trained in various domains, capable of handling contemporary technology and software. With their well-advanced services, Offshore India Data Entry improves business competency and core proficiency. They provide a diverse set of budget-friendly services as per client demands, considering the significance of data at every firm. Their data entry services ensure accuracy, market research and analysis provide valuable insights, mortgage title search services are accurate and efficient, data processing services speed up data conversion, and virtual assistance services support business activities from web research to data entry.

team of 101 - 250 people

10+ years of industry experience

contact for pricing

contact for pricing

SaivionIndia offers a comprehensive range of data entry services designed to meet the unique needs of businesses. The company provides accurate and efficient data processing, ensuring that clients can focus on their core operations. With its team of skilled professionals and state-of-the-art technology, SaivionIndia helps businesses save time, reduce costs, and increase productivity. From simple data entry to complex tasks like Amazon product listing, the company's services cater to a wide range of industries, including e-commerce, retail, and manufacturing. By leveraging its expertise in data management, SaivionIndia enables businesses to make informed decisions and drive growth.

team of 26 - 50 people

15+ years of industry experience

contact for pricing

min project budget $1k

C
New Delhi, India

Call2Customers offers a range of services to help businesses improve their customer experience. Their services include Business Services, Customer Service Outsourcing, Call Center Services, and Sales Outsourcing. By outsourcing these services, companies can focus on their core activities while enjoying the benefits of improved customer engagement and lead generation. With experienced agents and advanced conversation analytics platforms, Call2Customers helps businesses make data-driven decisions to drive growth. Whether it's inbound or outbound calling, Call2Customers provides tailored solutions for businesses looking to enhance their customer interactions.

team of 101 - 250 people

10+ years of industry experience

contact for pricing

min project budget $1k

D
Thiruvananthapuram, India

DEIENAMI empowers businesses to thrive by providing expert consulting and IT services. Their team of skilled engineers crafts innovative solutions, from custom software development to end-to-end ERP implementation. With expertise in Big Data & BI, Cybersecurity & Pentesting, and more, DEIENAMI helps clients overcome technological barriers and achieve seamless project scaling and migration. By offering services such as IT Staff Augmentation, Customer Service Outsourcing, and Mobile & App Marketing, DEIENAMI bridges the gap between business owners and their customers, ensuring a smooth user experience across devices.

team of 2 - 10 people

6 years of industry experience

contact for pricing

min project budget $1k

T
Austin, United States

TransForm Solutions offers comprehensive business process management, intelligent automation, and data-rich services to drive business growth. Their expertise in customer service outsourcing, digital marketing, and business services helps companies streamline operations, accelerate growth, and optimize tedious end-to-end processes. With over two decades of experience, TransForm Solutions provides tailored solutions for industries such as EdTech, eCommerce, HealthTech, SaaS, FinTech, and others. By leveraging their knowledge and expertise, businesses can focus on customer experience, make informed decisions, and achieve operational efficiency.

team of 101 - 250 people

20+ years of industry experience

contact for pricing

min project budget $1k

C
Pune, India

Cleverkites is a digital agency providing top-tier design, custom development, and result-oriented digital marketing. They offer web development and digital services to clients worldwide, aiming to help businesses gain topmost position on the Internet.

team of 2 - 10 people

8 years of industry experience

rate $25 - $50 / hr

min project budget $1k

C
Delhi, India

Call2Customers.ae provides comprehensive business solutions to Dubai-based businesses. Their services include customer service outsourcing, call center services, and sales outsourcing, which can help improve customer satisfaction and increase revenue. By partnering with Call2Customers.ae, businesses can benefit from increased efficiency and reduced costs. The company also offers back office services, KPO services, and white label services to cater to the diverse needs of clients. With a focus on delivering exceptional results, Call2Customers.ae has established itself as a reliable business center for Dubai businesses.

team of 2 - 10 people

3 years of industry experience

contact for pricing

min project budget $1k

I
Philadelphia, United States

Intelegencia provides expert front and back office support to businesses, helping them grow their operations on demand and within budget. With a focus on software development, business services, and customer service outsourcing, Intelegencia bridges the gaps in resources and skills, allowing businesses to allocate more working capital and key personnel toward mission-critical objectives. From financial management and logistics to digital marketing and e-commerce tasks, Intelegencia's team of experts excels in a wide range of services that benefit clients by increasing efficiency, productivity, and revenue.

team of 501 - 1000 people

15+ years of industry experience

contact for pricing

min project budget $1k

Max BPO provides a range of outsourcing services designed to help businesses grow and succeed. Their customer acquisition & retention services, debt collections services, data entry services, and call center services are tailored to meet the specific needs of each client. By leveraging their expertise in these areas, businesses can focus on their core competencies and improve overall efficiency and productivity. Max BPO's team of experienced professionals is dedicated to providing exceptional service and support, ensuring that clients receive the best possible results. With a focus on innovation and customer satisfaction, Max BPO helps businesses achieve long-term success.

team of 101 - 250 people

20+ years of industry experience

contact for pricing

contact for pricing

C

Cynosure Technologies offers a comprehensive range of services to empower businesses, including web and software development, customer service outsourcing, and business services. Their expertise in crafting customized solutions helps clients streamline HR processes, enhance efficiency, and foster growth. With a focus on innovation and expertise, the company provides cutting-edge software solutions that elevate businesses to new heights of success. Their tech stack includes technologies such as Timelabs, Recruitment Management System, Attendance & Biometric, Talent Management, Performance Management, Learning & Development, Device Manager, Reporting Hub, Employee Self-Service, Digital Document Library, and more. By leveraging these tools, clients can automate HR processes, manage people better, acquire best talent, and optimize workforce potential.

team of 2 - 10 people

20+ years of industry experience

contact for pricing

contact for pricing

H
Secunderabad, India

H-Line Soft provides a range of services to cater to the diverse needs of its clients across the globe. With expertise in software and web development, it offers affordable website design solutions that yield amazing results. The company works closely with its customers to deliver high-quality services in the shortest possible time. This allows businesses to focus on their core operations while leveraging H-Line Soft's expertise. By outsourcing tasks such as customer service, sales, and digital marketing, companies can streamline their processes and increase productivity. H-Line Soft's specialized business units cater to various industries, including those with specific needs. The company's services benefit clients by providing them with a competitive edge in the market.

team of 26 - 50 people

unknown

contact for pricing

min project budget $1k

G
McLean, United States

GoVivace Inc offers a range of innovative services to transform businesses. With its cutting-edge AI technologies, the company provides personalized customer experiences, enhances operational efficiency, and drives revenue growth. Its services include AI Development, Business Services, Customer Service Outsourcing, and Call Center Services, which enable clients to streamline their operations, improve customer satisfaction, and gain a competitive edge. By leveraging its expertise in speech-to-text technology, voice biometrics, and speech analytics, GoVivace Inc helps businesses unlock new opportunities and achieve their goals. The company's solutions are designed to address the unique needs of various industries, including but not limited to, customer service, call center management, and language processing.

team of 2 - 10 people

15+ years of industry experience

rate $25 - $50 / hr

min project budget $1k

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Tips for Hiring Customer Service Outsourcing Agencies in India

Expert guidance to help you find the perfect Customer Service Outsourcing agency partner for your project in India from 231 available options

Define Your Goals

Before contacting Customer Service Outsourcing agencies in India, clearly define your project goals, target audience, budget range, and timeline. This helps agencies provide accurate quotes and ensures better project outcomes.

Check Team Expertise

Look for agencies with proven expertise in your industry and the specific Customer Service Outsourcing services you need. Review their team credentials, certifications, and past work to ensure they can deliver quality results.

Review Case Studies

Examine detailed case studies and portfolios to understand how agencies approach projects similar to yours. Look for measurable results, creative solutions, and evidence of successful client relationships.

Compare Value, Not Just Price

While budget is important, focus on value rather than just the lowest price. Consider the agency's experience, quality of work, support level, and long-term partnership potential when making your decision.

Understand the Process

Ask potential agencies about their project management process, communication methods, revision cycles, and timeline expectations. A clear process indicates professionalism and helps avoid misunderstandings.

Request References

Don't hesitate to ask for client references and contact them directly. Speaking with previous clients provides valuable insights into the agency's work quality, communication style, and reliability.

Market Insights for Customer Service Outsourcing Services in India

Understand the current market landscape, pricing trends, and opportunities for your project

High availability
231

Market Size

Customer Service Outsourcing agencies in India

Market standard
$7,503

Average Budget

Typical project investment

Competitive rates
$24/hr

Hourly Rate

Standard hourly pricing

Growing market
High

Demand

Customer Service Outsourcing services demand

Current Market Trends
  • Customer Service Outsourcing services are experiencing high demand in India
  • Remote collaboration has become the new standard
  • Agencies are focusing on specialized expertise
  • AI and automation are reshaping service delivery
  • Data-driven strategies are becoming essential
  • Mobile-first approaches dominate new projects
Top Skills in Demand

Most requested skills for Customer Service Outsourcing projects in India:

Artificial IntelligenceCloud ComputingMachine LearningWordPressData AnalyticsDigital Marketing ToolsPHPBlockchainBig Data AnalyticsE-commerce Platforms
Regional Advantages in India
Local Market Knowledge
Deep understanding of India business culture and customer preferences
Time Zone Alignment
Real-time collaboration and faster response times
Face-to-Face Meetings
Option for in-person collaboration when needed

Frequently Asked Questions

Common questions about finding and working with Customer Service Outsourcing agencies in India (231 available)

Popular locations for Customer Service Outsourcing agencies

Explore top locations where agencies offer Customer Service Outsourcing

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