Leading agencies include IBT, Key Carrier Management Service(Key-CMS), Phoenix Creative Hub, Bigwiggin Solutions LLP and Gujarat Info System. A total of 16 Customer Service Outsourcing providers in Ahmedabad, India are ready to help. They serve clients such as Healthcare, IT, SMEs, MSMEs, Banks, Retail, Medical, Startups, Insurance and Technology. Local internet speeds average 50 Mbps, supporting fast development and collaboration. Population of Ahmedabad, India is 6,352,254. Average local salaries are around $2,000, reflecting market rates.
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Found 16 matching agencies
A leading technology company, Cyfuture empowers businesses to deliver unparalleled performance through innovative solutions. With expertise in web and software development, mobile app development, and cloud computing services, Cyfuture helps clients transform their legacy systems into agile and efficient platforms. The company's analytics services provide valuable insights, enabling businesses to make informed decisions and drive profitable growth. Through its blockchain service, Cyfuture offers a secure and transparent system for data exchange and management. By leveraging cutting-edge technologies, including Google, AWS, Azure, and Alibaba, Cyfuture enables clients to stay ahead of the curve in an ever-evolving technological landscape.
team of 501 - 1000 people
20+ years of industry experience
contact for pricing
contact for pricing
Go4customer is a leading call center company committed to providing exceptional customer support services. With years of experience, they have built a reputation for delivering outstanding results in all aspects of their business. Their team of skilled professionals uses the latest technology to provide 24/7 customer support, ensuring that clients receive prompt and efficient service. Go4customer's services include call center outsourcing, customer care specialist, and more. By partnering with Go4customer, businesses can enjoy cost savings, increased efficiency, and improved customer satisfaction. The company's expertise in technology and industry-specific knowledge enable them to provide tailored solutions that meet the unique needs of each client. With a strong focus on customer relationships built on trust and exceptional experience, Go4customer is an ideal partner for any business looking to enhance its profitability and customer satisfaction.
team of 501 - 1000 people
20+ years of industry experience
contact for pricing
min project budget $1k
IBT is an IT solutions company in Dubai, UAE. Our primary focus is to deliver top-tier products and services adhering to global standards for our clients in the UAE. Businesses worldwide rely on our expertise to provide essential services and education. Our team comprises experienced technicians well-versed in the latest technological innovations and frameworks. We offer a range of services including IT consulting, software development, and data analytics. Our goal is to help businesses succeed by providing tailored solutions that meet their unique needs. With years of experience, we have established ourselves as a trusted partner for businesses across various industries. We are committed to delivering exceptional customer service and ensuring that our clients receive the best possible outcome from our services. Our team is dedicated to staying up-to-date with the latest industry trends and technologies, allowing us to provide innovative solutions that meet the evolving needs of our clients. By partnering with us, you can expect a high level of expertise, professionalism, and customer satisfaction. We are passionate about what we do and strive to make a positive impact on businesses and individuals alike.
team of 101 - 250 people
15+ years of industry experience
contact for pricing
min project budget $50k
Group Takey empowers businesses through innovative and customized IT solutions, harnessing the power of technology to enhance efficiency, drive productivity, and foster sustainable growth. With a focus on web development, mobile app development, software development, e-commerce development, testing services, AI development, virtual reality/Augmented Reality development, IoT development, robotic process automation, cybersecurity & pentesting, business services, customer service outsourcing, web design, app designing, graphic design, logo design, eCommerce marketing, digital marketing, search engine optimization, social media marketing, digital strategy development, email marketing, mobile & app marketing, call center services, affiliate marketing, sales outsourcing, SMS marketing, they deliver remarkable IT services. By staying at the forefront of emerging technologies, Group Takey aims to contribute to the digital advancement of businesses on a worldwide scale.
team of 2 - 10 people
4 years of industry experience
rate $25 - $50 / hr
min project budget $1k
Infotronicx Private Limited delivers innovative software solutions to various industries, enhancing their operations and efficiency. Their services encompass web and software development, mobile app development, and more. With expertise in AI, virtual reality, and IoT, they help businesses streamline processes, improve customer experience, and gain a competitive edge. By leveraging their knowledge of manufacturing ERP systems, healthcare management systems, and enterprise resource planning solutions, Infotronicx Private Limited empowers companies to make informed decisions and drive growth. Their solutions cater to the needs of small to large businesses across industries such as automobile dealerships, healthcare, education, pharma, and more. By partnering with Infotronicx Private Limited, clients can benefit from improved productivity, enhanced customer satisfaction, and reduced operational costs.
team of 2 - 10 people
20+ years of industry experience
rate $25 - $50 / hr
min project budget $10k
Key Carrier Management Service (Key-CMS) is a leading outsourcing company that provides comprehensive services to businesses. Their web & software development, business services, customer service outsourcing, digital strategy development, call center services, and more aim to maximize efficiency and drive results. With a focus on scalability and flexibility, Key-CMS offers cost-effective solutions using cutting-edge technology. The company's proactive communication approach ensures transparency in partnership, while its data security measures ensure the confidentiality of sensitive information. By partnering with Key-CMS, businesses can unlock top talent, streamline operations, and achieve unparalleled success.
team of 26 - 50 people
6 years of industry experience
rate $25 - $50 / hr
min project budget $1k
WebDataGuru provides expert data extraction, analysis, and insights to help businesses make informed decisions. With a focus on big data & BI, business services, customer service outsourcing, market research, and pricing intelligence, WebDataGuru helps clients gather customized competitor pricing data on demand via web API. The company's dedicated account managers and development staff ensure timely updates and personalized support. By leveraging web scraping, content aggregation, and SaaS options, WebDataGuru enables businesses to optimize their strategies and gain a competitive edge.
team of 26 - 50 people
10+ years of industry experience
contact for pricing
contact for pricing
Bigwiggin Solutions LLP offers a range of business services designed to help organizations achieve growth and success. Their customer service outsourcing services provide a high level of support, while their call center services enable companies to handle customer inquiries efficiently. The company's sales outsourcing services are also effective in driving revenue growth. Additionally, Bigwiggin Solutions LLP provides expertise in recruitment processes through its RPO services, streamlining business operations and freeing up resources. By partnering with the company, organizations can unlock incredible benefits, including flexible hours, empowering work standards, and minimal investment.
team of 2 - 10 people
3 years of industry experience
rate $25 - $50 / hr
min project budget $10k
itranscript360 provides high-quality medical transcription services that relieve clients from strenuous transcribing tasks. With a focus on accuracy, flexibility, and integration with EHR software, their solutions help improve patient care and increase productivity. Their team of skilled transcriptionists ensures accurate files using a multi-tier quality assurance procedure. iTranscript 360 is rated as one of the top companies offering medical transcribing services. They offer various turnaround times, including 6 hours, 12 hours, 24 hours, and 48 hours. Their secure server ensures fast delivery and confidentiality.
team of 26 - 50 people
10+ years of industry experience
contact for pricing
min project budget $1k
Phoenix Creative Hub delivers exceptional digital experiences, empowering businesses to reach new heights. With expertise in Web & Software Development, Mobile App Development, and E-commerce Development, they craft tailored solutions that drive revenue growth and enhance customer engagement. Their services also encompass Business Services, Customer Service Outsourcing, and Social Media Marketing, ensuring a comprehensive approach to digital transformation. By leveraging top-notch technologies like UI/UX, Graphic Design, and SEO, Phoenix Creative Hub helps businesses stay ahead of the curve. From logo design to pay-per-click marketing, their innovative strategies foster long-term success.
team of 2 - 10 people
9 years of industry experience
contact for pricing
min project budget $1k
RPO Arena provides sector-agnostic recruitment process outsourcing services to agencies globally. The company helps clients maximize their return on investment, accelerate growth, and gain a competitive edge by offering dynamic and personalized recruitment solutions. With a focus on delivering quality services on tight timelines and lean budgets, RPO Arena adds value to the recruitment life cycle by covering all functions that do not require a warm handshake. This approach enables agencies to concentrate on high-priority tasks while leveraging the company's expertise in recruitment process outsourcing.
team of 26 - 50 people
5 years of industry experience
contact for pricing
min project budget $1k
TwoStaff helps entrepreneurs, executives, and startups unlock new levels of productivity by providing a team of fully-managed virtual assistants. With zero upfront cost and a 7-day money-back guarantee, businesses can save up to 60 hours a week on time-consuming tasks. By hiring the top 1% of talent, TwoStaff offers comprehensive training in communication, data privacy, and more. This enables clients to scale their operations with ease, focusing on high-growth areas. From general admin tasks to executive administration, bookkeeping, customer service, and business services, TwoStaff provides end-to-end solutions to support businesses in various industries. By leveraging the company's expert virtual assistants, companies can streamline processes, enhance productivity, and drive growth.
team of 2 - 10 people
3 years of industry experience
contact for pricing
min project budget $1k
Origity Source provides a comprehensive range of services to meet the evolving needs of businesses. By leveraging its expertise in web and software development, mobile app development, e-commerce development, and IT services & consulting, Origity Source helps clients improve their online presence, increase conversions, and drive growth. The company's experienced team of professionals uses Agile and SCRUM methodologies to deliver high-quality software solutions, websites, and apps that cater to diverse industries. From SMEs to large corporations, Origity Source offers customized solutions that address specific business needs, ensuring seamless integration with existing systems and processes.
team of 2 - 10 people
4 years of industry experience
contact for pricing
min project budget $10k
WeSage BPM delivers back-office support and customer experience services to meet the changing needs of businesses. With expertise in business process outsourcing, they provide solutions for accounting & bookkeeping, customer service outsourcing, and more. By outsourcing these tasks, companies can improve profitability, reduce staff overheads, and increase customer satisfaction. This allows businesses to focus on strategic initiatives, leading to better growth and development.
team of 26 - 50 people
10+ years of industry experience
contact for pricing
min project budget $1k
Gujarat Info System provides top-notch technology solutions to help businesses achieve their goals. From managed IT services to cloud migration and cybersecurity, they offer a wide range of services to enhance digital presence and streamline operations. With cutting-edge solutions, they drive efficiency, productivity, and growth for clients. Custom software solutions are created to perfectly align with unique business needs. Branding services establish strong and memorable presence in the marketplace. Comprehensive maintenance and support services ensure systems run smoothly and efficiently. Integrated IMS and RIMS provide effective incident management and recovery.
team of 2 - 10 people
10+ years of industry experience
contact for pricing
min project budget $1k
SRS Green Technologies Pvt Ltd. is a private limited company established in 2015, operating in the west India business community of Ahmedabad. The company utilizes technology to facilitate financial product distribution and creates opportunities in trade solutions and business consultancy. It provides project finance, working capital solutions, supplier chain finance, and agriculture finance. By offering secured financial solutions, SRS Green Technologies Pvt Ltd. caters to MSMEs with project loans, working capital finance, invoice finance, and bill discounting. The company's focus on technology enables it to provide competitive rates on financial products, making it an attractive option for investment-grade top companies in India.
team of 2 - 10 people
10+ years of industry experience
rate $25 - $50 / hr
min project budget $5k
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Post your project — free & easyCustomer service outsourcing involves hiring an external provider to handle customer interactions, support inquiries, and issue resolution on behalf of your business. Today, this practice extends beyond traditional call centers to encompass digital channels such as live chat, email support, social media management, and even AI-driven virtual assistants.
The global customer service outsourcing market continues to grow steadily, driven by businesses aiming to reduce operational costs, scale quickly, and improve customer satisfaction. Providers range from large multinational corporations to specialized boutique firms, each offering tailored solutions supported by advanced technologies.
Benefits: cost efficiency, 24/7 customer support availability, scalability, and access to specialized expertise.
Pitfalls to watch for: potential loss of direct control over customer interactions, inconsistent service quality, and communication challenges due to cultural or language barriers.
Implementing customer service outsourcing solutions typically takes 4-8 weeks, depending on complexity. Providers commonly use tools like CRM systems (Salesforce, Zendesk), cloud-based telephony platforms (Five9, RingCentral), and AI-enabled chatbots (Dialogflow, Intercom) to deliver efficient, seamless customer experiences.
Choosing the right partner is critical. Evaluate providers thoroughly, focusing on their technology stack, performance metrics, and customer feedback to ensure your outsourcing investment pays off.
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