Discover 32 companies in Bengaluru, India that specialize in Customer Service Outsourcing services!

Leading agencies include Digi Media InfoTech, ExpertCallers - Outsource Call Center Services, Vserve Ebusiness Solutions, IkonMytri Services Pvt. Ltd. and GOZLON. A total of 32 Customer Service Outsourcing providers in Bengaluru, India are ready to help. They serve clients such as Retail, Technology, Healthcare, Finance, E-commerce, Businesses, Manufacturing, US, UK and FMCG. Local internet speeds average 50 Mbps, supporting fast development and collaboration. Population of Bengaluru, India is 10,839,725. Average local salaries are around $2,000, reflecting market rates.

Average starting budget
$5,778
while min. project budget is $500
based on 32 profiles
Average hourly rate
$26
and starting from $10 / hr
based on 32 profiles
Popular skills
WixOdooNodeReactFigmaDrupalDevOpsShopifyAstro jsWordPress
Key technical proficiencies
based on found companies
Also specialize in
Business Services (32)Customer Service Outsourcing (32)Call Center Services (22)Sales Outsourcing (13)Web & Software Development (6)
Complementary specialties
validated by client feedback
Customer Service Outsourcing provides trained teams to handle customer inquiries on your behalf, whether by phone, email, chat, or social media. Services include setting up ticketing systems, writing response templates, training agents on your products or policies, and monitoring service quality. Sub-services often cover multilingual support, escalation management for complex issues, performance dashboards, customer feedback surveys, and continuous improvement plans to keep satisfaction high.
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Trusted by
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Found 32 matching agencies

A
Watertown, United States

AthenaHealth provides comprehensive practice management solutions that deliver EHR, RCM, and patient engagement software and services. This integrated approach empowers clinicians to streamline clinical complexity, improve overall performance, and enhance care coordination. By leveraging cloud-based healthcare products and services, AthenaHealth helps reduce costs, improve patient outcomes, and boost efficiency and profitability. The company's suite of tools and platforms supports small practices and complex healthcare organizations, enabling them to scale as they grow. With a focus on expert consulting and support, AthenaHealth enables clients to maximize their performance and ROI.

team of 501 - 1000 people

20+ years of industry experience

contact for pricing

min project budget $1k

V
Bengaluru, India

VMG BPO offers a range of services to help businesses manage their customer support tasks efficiently. Their team provides 24/7 outsourcing services, including live chat support, email support, telecalling teams, and virtual assistants. These services enable businesses to connect quickly with potential customers and respond promptly to queries. By leveraging VMG BPO's expertise in business process outsourcing, companies can enhance productivity, improve responsiveness, and reduce operational costs. With tailored teams and bespoke solutions, VMG BPO helps businesses cater to their unique needs and achieve their goals. By adopting these services, businesses can streamline their operations, increase efficiency, and drive growth.

team of 26 - 50 people

20+ years of industry experience

contact for pricing

min project budget $1k

R
San Mateo, United States

Regalix is a leading provider of end-to-end revenue acceleration and sales solutions. By enabling the world's top brands to scale up their marketing, sales, and success operations, Regalix helps businesses unlock predictable growth and maximize revenue potential. With expertise in customer life cycle strategy, innovation, design, and technology capabilities, Regalix delivers exceptional results for clients. The company offers a range of services, including web & software development, maintenance & support, business services, customer service outsourcing, and digital marketing. By leveraging Regalix's RevOps methodology, businesses can shape new workflows, break down silos, and pave the way for collaboration. With best-in-class predictive insights and guidance, Regalix empowers teams to improve product adoption, reduce customer churn, and drive desired business outcomes.

team of 501 - 1000 people

20+ years of industry experience

rate $25 - $50 / hr

min project budget $1k

G
Bengaluru, India

GetFriday offers a range of virtual assistant services designed to help busy individuals, startups, and small businesses manage their personal and business needs more efficiently. With over 15 years of experience serving thousands of customers across 80+ countries, GetFriday provides flexible and affordable solutions for managing tasks, handling administrative duties, and providing expert assistance. The company's team of skilled virtual assistants is trained in a wide range of skills and has considerable experience in handling tasks from various clients. GetFriday's services can benefit clients by saving time, increasing productivity, and improving overall business performance.

team of 26 - 50 people

20+ years of industry experience

contact for pricing

contact for pricing

G
Noida, India

Go4customer is a leading call center company committed to providing exceptional customer support services. With years of experience, they have built a reputation for delivering outstanding results in all aspects of their business. Their team of skilled professionals uses the latest technology to provide 24/7 customer support, ensuring that clients receive prompt and efficient service. Go4customer's services include call center outsourcing, customer care specialist, and more. By partnering with Go4customer, businesses can enjoy cost savings, increased efficiency, and improved customer satisfaction. The company's expertise in technology and industry-specific knowledge enable them to provide tailored solutions that meet the unique needs of each client. With a strong focus on customer relationships built on trust and exceptional experience, Go4customer is an ideal partner for any business looking to enhance its profitability and customer satisfaction.

team of 501 - 1000 people

20+ years of industry experience

contact for pricing

min project budget $1k

ExpertCallers - a leading outsource call center services provider, helps businesses achieve customer satisfaction and loyalty. With over 12 years of experience in providing timely and efficient call center outsourcing services, they offer customized solutions for various industries such as Business Services, Customer Service Outsourcing, Email Marketing, Market Research, Call Center Services, and Sales Outsourcing. Their services enable clients to sell more and service better, empowering businesses to win customer relationships. By leveraging their expertise, companies can reinvent their business performance and achieve transformative impact.

team of 101 - 250 people

20+ years of industry experience

contact for pricing

min project budget $1k

V
New York, United States

Vserve Ebusiness Solutions offers a wide range of e-commerce services that cater to the unique needs of online retailers. With their expert team, businesses can create and manage their own online stores, leveraging the power of digital marketing to reach a wider audience. From product catalog management to customer support outsourcing, Vserve provides tailored solutions to help clients succeed in the competitive world of e-commerce. By utilizing their services, businesses can streamline operations, automate data processes, and provide seamless customer experiences across channels. This enables them to focus on growing their business, while relying on a reliable partner for all their e-commerce needs.

team of 101 - 250 people

20+ years of industry experience

contact for pricing

min project budget $1k

T
Bengaluru, India

Trupp Global provides a wide range of business services, including customer service outsourcing and call center services. This allows clients to focus on growth targets while Trupp Global handles the workload efficiently and affordably. With expertise in data entry, internet research, transcription services, photo editing, and more, Trupp Global helps businesses streamline their operations. The company's team of professionals ensures that all client needs are met with a high level of quality and customer satisfaction. By leveraging state-of-the-art tools and technologies, Trupp Global delivers results-driven solutions for businesses. From metadata management to online engagement monitoring, the company provides tailored support to help clients succeed.

team of 101 - 250 people

15+ years of industry experience

contact for pricing

min project budget $1k

E
Taguig, Philippines

Eastvantage provides a range of services to help businesses navigate the complexities of the ever-changing business landscape. Their managed services partner offers expertise in software development, AI development, IT services & consulting, cybersecurity & pentesting, and more. By leveraging their solutions, clients can streamline operations, reduce costs, and enhance their overall performance. With a focus on operational excellence, Eastvantage helps businesses unlock their full potential and achieve success. The company's commitment to innovation and customer satisfaction has earned them prestigious certifications like the Great Place to Work certification and HR Excellence Awards.

team of 501 - 1000 people

15+ years of industry experience

contact for pricing

contact for pricing

Q
Jaipur, India

QDegrees Services is a company that specializes in creating happy customers and empowering organizations to bring in customer delight and loyalty. Through strategy-driven consulting, they help businesses enhance their end customers' experience. Fueled by curiosity and rooted in research, QDegrees brings the tools, trends, and expertise that arm clients to do more. This includes leveraging CX with custom products and software solutions. By providing these services, QDegrees helps businesses improve customer satisfaction and loyalty. Their team provides a range of services including business services, customer service outsourcing, digital marketing, market research, and call center services. These services benefit clients by improving their overall customer experience, increasing efficiency, and driving growth.

team of 101 - 250 people

10+ years of industry experience

contact for pricing

min project budget $1k

I
Philadelphia, United States

Intelegencia provides expert front and back office support to businesses, helping them grow their operations on demand and within budget. With a focus on software development, business services, and customer service outsourcing, Intelegencia bridges the gaps in resources and skills, allowing businesses to allocate more working capital and key personnel toward mission-critical objectives. From financial management and logistics to digital marketing and e-commerce tasks, Intelegencia's team of experts excels in a wide range of services that benefit clients by increasing efficiency, productivity, and revenue.

team of 501 - 1000 people

15+ years of industry experience

contact for pricing

min project budget $1k

S
Bengaluru, India

Sunix AI empowers businesses to optimize their operations through end-to-end AI solutions. The company specializes in developing custom AI models and deploying them into operational environments efficiently. With a pool of skilled people for every vertical of AI development, Sunix AI provides data collection, labeling, and annotation services to meet the unique needs of clients. This enables businesses to unlock the full potential of artificial intelligence and drive transformative change. By leveraging its impeccable experience in data annotation and multilevel quality checks, Sunix AI ensures high accuracy and data security. The company's affordability and responsive rate make it a trusted partner for teams around the world.

team of 26 - 50 people

6 years of industry experience

contact for pricing

min project budget $1k

U
Stafford, United States

Unee Solutions offers a comprehensive range of services to help businesses streamline their operations. Their lead generation and inside sales services provide high-quality leads for sales teams, while their customer service outsourcing and digital marketing solutions engage prospects and drive revenue. By leveraging their cost-efficient operational model, clients can focus on their core business and grow their businesses globally. With expertise in leading industries such as technology and finance, Unee Solutions delivers end-to-end solutions that meet the specific needs of each client.

team of 26 - 50 people

15+ years of industry experience

contact for pricing

min project budget $1k

P

Proziod Analytics Pvt Ltd specializes in IT Staff Augmentation, Business Services, Customer Service Outsourcing, Social Media Marketing, Pay Per Click, Call Center Services to enhance business productivity and profitability. These services empower clients to scale efficiently, increase ROI, and reduce costs. By leveraging technological advancements and back-office solutions, Proziod helps businesses streamline operations, improve quality, and build competence. The company's goal is to provide customized solutions that meet individual client needs, ensuring sustainability and continuity of business administrative functions.

team of 26 - 50 people

9 years of industry experience

contact for pricing

min project budget $1k

L
Bengaluru, India

Livprop provides expert live chat services to the realty industry, enhancing customer engagement and lead generation. Their skilled agents cater to users based on landing pages, sparking interest in specific projects. By operating 100,000+ chats monthly, Livprop captures 50,000 leads, boosting conversion rates by up to 15%. With a comprehensive package, Livprop helps clients improve their marketing ROI and acquire high-quality leads. The company's real estate engagement package includes expert chat agents working shifts in a 24/7 basis, providing visitors with personalized greetings and lead generation.

team of 2 - 10 people

unknown

contact for pricing

contact for pricing

C
Bengaluru, India

Curing Busy provides quality virtual assistant services to entrepreneurs and professionals, enabling them to outsource time-consuming tasks and focus on high-priority activities. By leveraging their expertise in web development, mobile app development, e-commerce, business services, customer service outsourcing, UI/UX design, graphic design, SEO, SMM, PPC, and content writing, clients can streamline their operations, increase productivity, and achieve their goals.

team of 2 - 10 people

5 years of industry experience

contact for pricing

min project budget $1k

Cimmons Integrated Services Private Limited offers cost-effective call center services to help businesses scale their operations. By outsourcing customer support, companies can focus on product development and growth while Cimmons takes care of day-to-day operations. With a team of 356+ professionals, they provide inbound, outbound, blended, and non-voice call center services to clients across the globe. Their solutions are designed to drive remarkable customer experiences, increase revenue, and reduce overheads.

team of 101 - 250 people

5 years of industry experience

rate $50 - $75 / hr

min project budget $5k

D
Bengaluru, India

Digi Media InfoTech provides various services that can benefit businesses. With their virtual assistants, companies can delegate tasks they loathe and focus on core activities. This service offers high-quality business ethics, 24/7 support, and scalability. Businesses can scale their workforce at any time without long-term commitments. Virtual assistants are highly skilled with university degrees and prioritize customer data safeguarding. The company offers flexible pricing, no employee taxes or IRs reporting, and no contracts or long-term commitments. This allows businesses to outsource tasks such as customer service outsourcing, call center services, sales outsourcing, and more.

team of 2 - 10 people

15+ years of industry experience

contact for pricing

min project budget $1k

OGI Technology-Call Center Services is a leading provider of expert IT solutions, dedicated to transforming businesses through its comprehensive services. The company offers a range of services, including Business Services, Customer Service Outsourcing, Graphic Design, Digital Marketing, Search Engine Optimization (SEO), Social Media Marketing (SMM), Pay Per Click, Email Marketing, Content Writing / Copywriting, and Affiliate Marketing. These services enable businesses to achieve efficiency in their operations, drive accelerated revenue growth, and stay ahead of the competition. With its team of certified engineers and IT support staff, OGI Technologies supports businesses in attaining digital transformation, solving problems, and developing robust skills. By leveraging agile and collaborative approaches, the company helps businesses thrive in today's fast-paced technology landscape.

team of 26 - 50 people

3 years of industry experience

contact for pricing

min project budget $1k

W
Bengaluru, India

Westshore Bpo Pvt Ltd offers high-quality, low-cost business process outsourcing services to small-to-medium sized enterprises and professionals. The company provides specialized services in customer service outsourcing, call center services, sales outsourcing, and more. These services can help clients unlock their business potential by saving time and money on non-core functions. Westshore Bpo Pvt Ltd also offers flexibility to scale services up or down as needed, allowing companies to focus on growing their core business.

team of 26 - 50 people

7 years of industry experience

contact for pricing

min project budget $25k

Concinnity Media Technologies is a leading provider of tech services that empower global companies to scale their projects to new levels. With expertise in web and software development, mobile app development, and business services, they deliver tailored solutions that drive growth and success. By leveraging technologies such as Drupal, React, Node, and others, they build cloud-based web and mobile applications for major enterprises across various industries, including mobility, fintech, telecom, and media. Their team of tech ninjas is based in India, spanning from Kerala to the Himalayas, with a presence in Mumbai and Bangalore. With a focus on digital transformation, they consult experts who bring together developers, architects, and Scrum masters to create meaningful outcomes. By partnering with Concinnity Media Technologies, clients can tap into their expertise and create opportunities for growth and success.

team of 26 - 50 people

10+ years of industry experience

rate $25 - $50 / hr

min project budget $25k

IkonMytri Services Pvt. Ltd. is a leading provider of web, software, and e-commerce development solutions. They offer IT services and consulting to help businesses grow and succeed in the digital age. Their customer service outsourcing and call center services enable clients to focus on core operations while leveraging IkonMytri's expertise. By partnering with IkonMytri, businesses can improve efficiency, enhance customer experience, and stay ahead of the competition. With a strong focus on innovation and customer satisfaction, IkonMytri Services Pvt. Ltd. has established itself as a trusted partner for businesses looking to transform their operations.

team of 2 - 10 people

6 years of industry experience

contact for pricing

min project budget $25k

V
Jalandhar, India

VoPro provides dedicated offshore full-time staffing services to businesses worldwide. By leveraging India's vast talent pool, VoPro helps clients save up to 70% of costs compared to hiring locally. This cost-efficient strategy enables rapid business growth and expansion. VoPro's team selects top talent based on client requirements, ensuring high-quality professionals are an extension of the client's local team. Services include customer service outsourcing, social media marketing, call center services, sales outsourcing, and data entry management.

team of 26 - 50 people

10+ years of industry experience

contact for pricing

contact for pricing

G
Manjeri, India

GOZLON provides a range of services to transform careers, including career consulting, resume review, and interview coaching. Their team helps individuals find their next career opportunity, develop skills, or take their career to the next level. With GOZLON's expertise and resources, clients can reach their career goals quickly. The company offers flexible talent solutions for organizations seeking top talent, creating comprehensive support for transformative leaders.

team of 2 - 10 people

10+ years of industry experience

rate $25 - $50 / hr

min project budget $1k

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Customer service outsourcing: what decision-makers need to know

Customer service outsourcing involves hiring an external provider to handle customer interactions, support inquiries, and issue resolution on behalf of your business. Today, this practice extends beyond traditional call centers to encompass digital channels such as live chat, email support, social media management, and even AI-driven virtual assistants.

The current state of the outsourcing industry

The global customer service outsourcing market continues to grow steadily, driven by businesses aiming to reduce operational costs, scale quickly, and improve customer satisfaction. Providers range from large multinational corporations to specialized boutique firms, each offering tailored solutions supported by advanced technologies.

Common questions before selecting an outsourcing provider

  • What specific customer service channels do they support?
  • How do they ensure quality control and train their agents?
  • Can they integrate seamlessly with your existing technologies and workflows?
  • What is their track record with businesses similar to yours?

Key benefits and potential pitfalls

Benefits: cost efficiency, 24/7 customer support availability, scalability, and access to specialized expertise.
Pitfalls to watch for: potential loss of direct control over customer interactions, inconsistent service quality, and communication challenges due to cultural or language barriers.

Typical project timelines and technology

Implementing customer service outsourcing solutions typically takes 4-8 weeks, depending on complexity. Providers commonly use tools like CRM systems (Salesforce, Zendesk), cloud-based telephony platforms (Five9, RingCentral), and AI-enabled chatbots (Dialogflow, Intercom) to deliver efficient, seamless customer experiences.

Choosing the right partner is critical. Evaluate providers thoroughly, focusing on their technology stack, performance metrics, and customer feedback to ensure your outsourcing investment pays off.

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