Explore 4 companies in Nashik, India providing Customer Service Outsourcing services!

Leading agencies include Creddos, 24x7ServerSupport, eTechSupport and SRB IT Global Ventures Pvt Ltd. A total of 4 Customer Service Outsourcing providers in Nashik, India are ready to help. They serve clients such as Startups, E-businesses, Startup companies, Various industries, Established Businesses and Forex and windows services. Local internet speeds average 50 Mbps, supporting fast development and collaboration. Population of Nashik, India is 1,486,000. Average local salaries are around $2,000, reflecting market rates.

Average starting budget
$1,000
while min. project budget is $500
based on 4 profiles
Average hourly rate
$19
and starting from $10 / hr
based on 4 profiles
Popular skills
PleskGCloudCPanelWordPressAWS CloudDA ServicesCP ServicesAzure CloudISP ServicesCWP Services
Key technical proficiencies
based on found companies
Also specialize in
Business Services (4)Customer Service Outsourcing (4)Web Design (UI/UX) (2)Sales Outsourcing (2)IT Services & Consulting (2)
Complementary specialties
validated by client feedback
Customer Service Outsourcing provides trained teams to handle customer inquiries on your behalf, whether by phone, email, chat, or social media. Services include setting up ticketing systems, writing response templates, training agents on your products or policies, and monitoring service quality. Sub-services often cover multilingual support, escalation management for complex issues, performance dashboards, customer feedback surveys, and continuous improvement plans to keep satisfaction high.
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Trusted by
Google
Microsoft
Airbnb
Spotify
Netflix

Found 4 matching agencies

2
Nashik, India

24x7ServerSupport provides expert server management and support services to businesses of all sizes. With over a decade of experience, they offer a range of services including cloud consulting, business services, customer service outsourcing, and sales outsourcing. Their team of experts can help clients manage their servers, provide technical support, and optimize their IT infrastructure for maximum efficiency. By outsourcing server management to 24x7ServerSupport, businesses can free up resources to focus on core activities, improve scalability, and reduce costs. Whether it's AWS, GCloud, or Azure, their team has the expertise to handle all types of servers and provide comprehensive support services.

team of 2 - 10 people

10+ years of industry experience

contact for pricing

contact for pricing

e
Nashik, India

eTechSupport provides comprehensive web hosting solutions that cater to the needs of businesses and individuals. With its affordable plans, the company offers a range of services including Testing Services, IT Services & Consulting, Cybersecurity & Pentesting, IT Staff Augmentation, Cloud Computing Services, Maintenance & Support, Business Services, and Customer Service Outsourcing. These services enable clients to enhance their online presence, improve website performance, and ensure security. By partnering with eTechSupport, businesses can focus on their core operations while relying on a reliable web hosting provider.

team of 101 - 250 people

20+ years of industry experience

contact for pricing

min project budget $1k

C
Nashik, India

Creddos offers a range of innovative software solutions that can greatly enhance the quality of business operations. The company's services include web and software development, customer service outsourcing, and web design. By integrating ideas into technology, Creddos helps businesses create functional and practical solutions. Collaboration and shared goals are at the core of the company's approach, striving to improve oneself while working with others. Creddos invites clients to join brainstorming sessions to explore new ideas for products, features, or improvements. With a focus on making businesses sustainable for generations, transparency is key in building trust. The company creates brand thinking around target audiences using design techniques and offers insights through analytics dashboards. With expertise in online goods and services, Creddos helps businesses stay up-to-date with technological advancements.

team of 2 - 10 people

6 years of industry experience

rate $25 - $50 / hr

min project budget $1k

SRB IT Global Ventures Pvt Ltd empowers success in the digital sphere with comprehensive IT solutions for startups and established businesses. Their services include crafting responsive websites, pioneering mobile applications, enhancing online visibility, shaping visual identities, and formulating effective content strategies.

team of 2 - 10 people

6 years of industry experience

contact for pricing

contact for pricing

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Customer service outsourcing: what decision-makers need to know

Customer service outsourcing involves hiring an external provider to handle customer interactions, support inquiries, and issue resolution on behalf of your business. Today, this practice extends beyond traditional call centers to encompass digital channels such as live chat, email support, social media management, and even AI-driven virtual assistants.

The current state of the outsourcing industry

The global customer service outsourcing market continues to grow steadily, driven by businesses aiming to reduce operational costs, scale quickly, and improve customer satisfaction. Providers range from large multinational corporations to specialized boutique firms, each offering tailored solutions supported by advanced technologies.

Common questions before selecting an outsourcing provider

  • What specific customer service channels do they support?
  • How do they ensure quality control and train their agents?
  • Can they integrate seamlessly with your existing technologies and workflows?
  • What is their track record with businesses similar to yours?

Key benefits and potential pitfalls

Benefits: cost efficiency, 24/7 customer support availability, scalability, and access to specialized expertise.
Pitfalls to watch for: potential loss of direct control over customer interactions, inconsistent service quality, and communication challenges due to cultural or language barriers.

Typical project timelines and technology

Implementing customer service outsourcing solutions typically takes 4-8 weeks, depending on complexity. Providers commonly use tools like CRM systems (Salesforce, Zendesk), cloud-based telephony platforms (Five9, RingCentral), and AI-enabled chatbots (Dialogflow, Intercom) to deliver efficient, seamless customer experiences.

Choosing the right partner is critical. Evaluate providers thoroughly, focusing on their technology stack, performance metrics, and customer feedback to ensure your outsourcing investment pays off.

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