Leading companies include Palladin Technologies, ExpertCallers - Outsource Call Center Services, Sarv Webs Pvt. Ltd., Acelerar Technologies and Virtual Assist USA. A total of 1,893 Customer Service Outsourcing providers are ready to help. They serve clients such as Healthcare, Retail, Finance, Business Services, Businesses, Technology, E-commerce, Manufacturing, Business and Real Estate.
Alliance Communications provides top-rated answering services that save businesses time and money. Their team of live receptionists answer every call, allowing clients to focus on their goals and grow their business. With comprehensive reception services tailored to precise needs, Alliance enables companies to positively engage callers, improve daily workflow, and represent their brand to its fullest potential.
team of 2 - 10 people
30+ years of industry experience
contact for pricing
contact for pricing
SiteStaff Chat offers a range of services that cater to businesses looking to improve their customer experience. By providing live chat and generative AI solutions, SiteStaff Chat enables businesses to strengthen connections, intensify engagement, and multiply tour and consult schedules. This results in enhanced scalability for customer service operations, allowing businesses to manage fluctuating volumes of customer inquiries without needing to proportionally increase staff. Additionally, automated chatbots can handle routine inquiries that would otherwise require human intervention, reducing operational costs. SiteStaff Chat technologies provide instant answers to customer queries, enhancing customer satisfaction and improving the overall customer experience. The platform is also available around the clock, providing constant support to customers regardless of time zone or working hours. Furthermore, SiteStaff Chat's integrated conversational platform can leverage customer data to provide personalized interactions, recommendations, and support. This level of personalization enhances the customer experience, increases customer loyalty, and drives sales. Moreover, SiteStaff Chat supports multiple languages, making it easier for businesses to cater to a diverse, global customer base without needing to hire multilingual staff. The platform also provides a wealth of data that businesses can analyze to gain insights into customer preferences, behaviors, and common issues. This data informs business strategies, product development, and customer service improvements. By integrating with other business systems like CRM, ERP, and eCommerce platforms, SiteStaff Chat enables automated processes like booking appointments, processing orders, or issuing refunds. Finally, the platform enhances accessibility for individuals who may have difficulties with traditional communication methods, such as those with hearing impairments or those who prefer text-based communication.
team of 2 - 10 people
15+ years of industry experience
rate $50 - $75 / hr
min project budget $10k
Shumee Cross-Border offers a comprehensive e-commerce solution for manufacturers and distributors. By integrating with European platforms and logistics solutions, the company enables its clients to tap into the rapidly growing e-commerce market in Europe. This allows them to expand their sales channels, gain international experience, and access approximately 500 million customers. The company's services include e-commerce development, business services, customer service outsourcing, and call center services. By leveraging Shumee Cross-Border's expertise, clients can optimize their shipping costs, comply with local delivery standards, and improve their overall sales performance.
team of 2 - 10 people
9 years of industry experience
contact for pricing
contact for pricing
31West Global Services offers flexible cloud consulting and business services to help businesses reduce costs and accelerate growth. With a focus on customer service outsourcing, call center services, and multi-industry exposure, the company provides customized plans to suit businesses of all sizes, industries, and budgets. By aligning company goals with IT outsourcing expectations, 31West Global Services helps clients scale faster, improve service efficiency, and achieve significant cost reductions. The company's team of professional agents are trained for specific business needs, ensuring seamless process transitioning and minimal effort knowledge transfer. 31West Global Services also offers internal quality auditing, standard monthly reporting, and complete transparency in its services.
team of 26 - 50 people
20+ years of industry experience
contact for pricing
min project budget $1k
ExpertCallers - a leading outsource call center services provider, helps businesses achieve customer satisfaction and loyalty. With over 12 years of experience in providing timely and efficient call center outsourcing services, they offer customized solutions for various industries such as Business Services, Customer Service Outsourcing, Email Marketing, Market Research, Call Center Services, and Sales Outsourcing. Their services enable clients to sell more and service better, empowering businesses to win customer relationships. By leveraging their expertise, companies can reinvent their business performance and achieve transformative impact.
team of 101 - 250 people
20+ years of industry experience
contact for pricing
min project budget $1k
Allied International Security Guards Company provides comprehensive security services to businesses and organizations. Their expert security guards offer efficient and friendly solutions according to each client's specific needs, all at affordable rates. This allows clients to focus on their operations while ensuring a secure environment for their staff and assets. Allied International Security specializes in commercial, industrial, and residential security services, making them an ideal choice for large and small clients alike.
team of 26 - 50 people
10+ years of industry experience
contact for pricing
min project budget $1k
SuperStaff provides a range of outsourcing services to help businesses grow and succeed. The company offers customized call center solutions, customer service outsourcing, and back-office support to help clients improve efficiency and reduce costs. By outsourcing repetitive tasks, businesses can focus on their core competencies and increase productivity. SuperStaff's team of experienced professionals is dedicated to delivering high-quality services that meet the unique needs of each client. With a strong presence in the Philippines and Colombia, SuperStaff is well-equipped to handle global business operations. The company's scalable processes and transparent approach make it an ideal partner for businesses of all sizes.
team of 101 - 250 people
15+ years of industry experience
rate $50 - $75 / hr
min project budget $10k
Executive Boutique provides expert call center services that help businesses achieve success. With a focus on customer experience, they offer tailored solutions for sales, marketing, and customer support. Their services enable businesses to increase efficiency, reduce costs, and improve overall performance. Executive Boutique's team of professionals has years of experience in managing call centers, ensuring seamless operations and exceptional results. By partnering with Executive Boutique, businesses can unlock new opportunities and achieve their goals.
team of 26 - 50 people
unknown
contact for pricing
contact for pricing
Go Answer provides 24/7 live receptionists, legal intake services, and customer support solutions to businesses of all sizes. Their virtual receptionist service helps companies save time and money by handling inbound and outbound calls, answering emails, and scheduling appointments. Go Answer also offers specialized services for law firms, medical practices, contractors, and more. With their flexible pricing plans and customizable solutions, Go Answer helps businesses improve customer satisfaction, increase conversions, and grow their reach.
team of 501 - 1000 people
10+ years of industry experience
contact for pricing
contact for pricing
24-7 INTOUCH offers custom-fit customer experience solutions designed by experts. The company delivers real-world results and insights, meeting the needs of clients across various industries. By providing tailored CX services, 24-7 INTOUCH helps businesses achieve their objectives. Custom-fit CX solutions are offered for North America, Latin America & Caribbean, Asia Pacific, and more. Joining the future of customer support allows clients to exceed their expectations. With a focus on customer experience, 24-7 INTOUCH ensures that every interaction is meaningful and efficient.
team of 1000+ people
20+ years of industry experience
contact for pricing
min project budget $1k
Sarv Webs Pvt. Ltd. offers a comprehensive suite of business services, including customer service outsourcing, call center services, and sales outsourcing. Their AI unified communication platform enables businesses to connect with customers more effectively, streamlining operations and enhancing communication. With features like cloud telephony, virtual receptionist, and transactional email, Sarv helps businesses manage their communication channels efficiently. By leveraging advanced technologies like voice broadcasting and marketing automation, Sarv enables businesses to personalize their customer interactions and improve overall performance.
team of 26 - 50 people
15+ years of industry experience
contact for pricing
min project budget $10k
VSA Prospecting provides expert lead generation services to B2B businesses. Their team of sales development professionals offers customized programs to meet the specific needs of each client. By leveraging insights, experience, and expertise, VSA Prospecting helps clients grow their pipeline and increase sales revenue. With a proven track record of success, VSA Prospecting delivers ROI-positive results for its clients. The company's services include customer service outsourcing, market research, call center services, and sales outsourcing. These services enable businesses to focus on selling while VSA Prospecting handles lead generation and appointment setting. By partnering with VSA Prospecting, businesses can trust a team of experienced professionals who are dedicated to delivering results.
team of 26 - 50 people
20+ years of industry experience
rate $50 - $75 / hr
min project budget $10k
Virtual Assist USA provides comprehensive virtual assistance services to businesses, enabling them to streamline their operations and focus on growth. With expertise in customer service outsourcing, web design, social media marketing, content marketing, and more, the company helps clients achieve their goals. Virtual assistants work as an extension of the client's team, providing support with tasks such as call center services, content writing, and copywriting. The company's flexible pricing options and 100% satisfaction guarantee make it an ideal partner for businesses looking to enhance their productivity and efficiency.
team of 2 - 10 people
15+ years of industry experience
rate $25 - $50 / hr
contact for pricing
EVA Global is a leading managed services provider for electric vehicle (EV) charging infrastructure. They offer a range of services designed to streamline, reliable EV charging services, maximizing uptime and availability for charging infrastructure. Their team of eMobility experts provides localized customer experiences in over 30 languages, optimizing availability, accessibility, and reliability. EVA Global's end-to-end infrastructure management system includes network monitoring, diagnostics, and on-site resolution, ensuring a superior customer experience. They excel at providing speed to market at scale, partnering with the industry's leading managed services provider to expand business models into profitable realities.
team of 101 - 250 people
9 years of industry experience
contact for pricing
contact for pricing
Specializing in vertical lead generation and promotional sites, Rex Direct Net, Inc. provides businesses with effective solutions to reach their target audience. Their customer service outsourcing services ensure that clients receive personalized support for their marketing campaigns. By leveraging cutting-edge call center technology, Rex Direct helps businesses acquire new customers and achieve their campaign benchmarks. With expertise in sales outsourcing, they enable companies to focus on growing their business while ensuring seamless lead generation. Through transparency and optimization, Rex Direct partners with businesses like YourTango to drive results-driven outcomes.
team of 2 - 10 people
20+ years of industry experience
contact for pricing
contact for pricing
Alert Communications offers a range of digital marketing services to help legal professionals maximize their online presence. Their customer service outsourcing solutions provide 24/7 support, answering calls, texts, and chats from potential clients, screening leads, and gathering information. This allows law firms to focus on practicing law while leveraging the expertise of Alert's bilingual receptionists for booking, sales, and more. The company also offers customized reporting tools to analyze lead intake, marketing ROI, and other important statistics. With its live answering service, Alert Communications helps law firms retain existing clients, increase revenue, and convert advertising leads into new cases.
team of 101 - 250 people
60+ years of industry experience
rate $50 - $75 / hr
min project budget $1k
Altius helps businesses achieve excellence in customer relationship management, procurement planning, and workforce management. Their cutting-edge CRM platforms and process consultation enable companies to deliver exceptional products and services to their customers. With expertise in various industries, Altius provides innovative solutions for healthcare, wellness, finance, e-commerce, hospitality, energy, and utilities. By leveraging technology and best practices, Altius empowers businesses to thrive in a rapidly changing market.
team of 26 - 50 people
20+ years of industry experience
contact for pricing
contact for pricing
Luminos Labs creates innovative eCommerce solutions that help businesses navigate complex digital commerce transformations. Trusted by leading companies, they utilize their Polaris framework to optimize budgets, timelines, and risk management. This approach enables clients to focus on customer expectations, reduce errors, and maintain compliance with best practices code and design. With over 12 years of experience in B2B and B2C eCommerce implementation projects, Luminos Labs delivers tailored solutions that integrate legacy systems, analytics plugins, and customized ERPs. Their team of experts in eCommerce engineering, design, and analysis ensures a competitive advantage for clients.
team of 26 - 50 people
15+ years of industry experience
contact for pricing
contact for pricing
AnswerHero provides live call answering services that enable businesses to connect with customers at all hours. With a no-contract approach, businesses can choose from various plans tailored to their specific needs. The company offers flexible solutions to help enterprises grow and scale, including HIPAA-compliant messaging features. AnswerHero's team of bilingual receptionists takes care of customer inquiries, appointments, and other tasks, allowing companies to focus on growth. The services provided include sales outsourcing, customer service outsourcing, call center services, and technical services.
team of 26 - 50 people
15+ years of industry experience
contact for pricing
contact for pricing
Quality Contact Solutions helps businesses maximize every customer contact, focusing on critical company goals rather than chasing sales objectives. By leveraging telemarketing services, companies can reduce operating costs while improving key performance metrics. The company provides inbound call center services, outbound marketing solutions, and telemarketing compliance, catering to both B2C and B2B customer contacts. With Quality Contact Solutions, businesses can achieve their goals with confidence, knowing that dedicated time will be spent on critical objectives.
team of 2 - 10 people
15+ years of industry experience
rate $25 - $50 / hr
min project budget $1k
Beyond Plumbing Supplies offers top quality plumbing supplies online, providing exceptional customer service to the construction industry. This Australian company is committed to supporting mental health and wellbeing in the field, partnering with Beyond Blue to make a real difference. With over 60 years of collective experience, they provide sound advice and guidance for all plumbing projects, from recommending the right products to offering installation tips. The company understands that every project comes with a budget, providing competitive pricing on all online plumbing parts. By shopping with Beyond Plumbing Supplies, clients are contributing to a greater cause, supporting mental health and wellbeing in the construction industry.
team of 2 - 10 people
10+ years of industry experience
rate $25 - $50 / hr
min project budget $1k
TSA Group is a leading customer experience solutions provider in Australia, offering a range of services to help businesses connect with their customers. Their services include business services, customer service outsourcing, call center services, and sales outsourcing, which can benefit clients by providing them with personalized and blended omnichannel experiences. By utilizing the latest cx technology innovations, TSA Group designs, builds, and deploys cloud-based customer engagement solutions that deliver exceptional results. With their local expertise and team of experienced professionals, TSA Group helps organizations engage with their customers in authentic and meaningful ways. This approach enables businesses to improve their overall customer experience and increase customer satisfaction. As a leading Australian call centre outsourcing provider, TSA Group considers itself an extension of its partners' businesses, providing end-to-end care, acquisition, sales, back office, and collections services. Additionally, TSA Group is proud to be the first Australian-based contact centre outsourcing provider certified carbon neutral.
team of 501 - 1000 people
20+ years of industry experience
rate $25 - $50 / hr
min project budget $250k
Palladin Technologies is a leading provider of Salesforce consulting services, helping businesses navigate the multi-cloud landscape and deliver digital-first journeys. With expertise in implementation, project management, and system integration, we transform businesses using the entire Salesforce Platform.
team of 2 - 10 people
10+ years of industry experience
contact for pricing
contact for pricing
Acelerar Technologies provides a range of services to support business growth, including customer service outsourcing, call center services, and backoffice solutions. These services enable businesses to streamline operations, liberate time for strategic growth, and make informed decisions with data management solutions. By outsourcing non-core functions, companies can reduce costs, increase efficiency, and access highly skilled professionals at a lower cost. Acelerar's services include virtual assistant expertise, email marketing, list building, remote offshore team services, and more.
team of 26 - 50 people
15+ years of industry experience
contact for pricing
contact for pricing
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Before contacting Customer Service Outsourcing agencies, clearly define your project goals, target audience, budget range, and timeline. This helps agencies provide accurate quotes and ensures better project outcomes.
Look for agencies with proven expertise in your industry and the specific Customer Service Outsourcing services you need. Review their team credentials, certifications, and past work to ensure they can deliver quality results.
Examine detailed case studies and portfolios to understand how agencies approach projects similar to yours. Look for measurable results, creative solutions, and evidence of successful client relationships.
While budget is important, focus on value rather than just the lowest price. Consider the agency's experience, quality of work, support level, and long-term partnership potential when making your decision.
Ask potential agencies about their project management process, communication methods, revision cycles, and timeline expectations. A clear process indicates professionalism and helps avoid misunderstandings.
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