Leading companies include Mellon Group of Companies, Commversion | Managed Live Chat, Vserve Ebusiness Solutions, JAM and ARTELCO. A total of 1,893 Customer Service Outsourcing providers are ready to help. They serve clients such as Healthcare, Retail, Finance, Business Services, Businesses, Technology, E-commerce, Manufacturing, Business and Real Estate.
We Are Working provides high-quality business services to support businesses in achieving their goals. Their services include customer service outsourcing, sales outsourcing, and more, which can benefit clients by saving time and increasing productivity. By hiring virtual assistants, bookkeepers, and other professionals, businesses can focus on growth and strategy while We Are Working handles the administrative tasks. This allows clients to achieve repeatable results and improve business performance.
team of 2 - 10 people
7 years of industry experience
contact for pricing
contact for pricing
SafetyCall International, LLC provides comprehensive regulatory compliance services to ensure product safety and mitigate adverse events. With over 3 million cases managed, they offer a total solution for human and animal products. Their team delivers 24/7 medical contact center solutions to clients across various industries. By outsourcing customer service operations, companies can focus on their core business while relying on SafetyCall International, LLC for product safety and regulatory compliance. This partnership enables businesses to make the world safer through proactive management of adverse events and adherence to regulatory requirements.
team of 2 - 10 people
20+ years of industry experience
contact for pricing
contact for pricing
Voice Contact Center offers comprehensive customer service and support services to help businesses achieve excellent client satisfaction. By leveraging a team of experienced professionals, cutting-edge technology, and innovative voicebot solutions, clients can enjoy unparalleled scalability, efficiency, and cost savings up to 50%. The company provides professional call center services, sales outsourcing, and business services, ensuring seamless communication with customers. With Primebot, clients can benefit from conversational AI-powered chatbots that respond naturally to client inquiries, improving overall customer experience. Voice Contact Center's expertise in customer experience management enables businesses to achieve their goals, maintain high standards of quality, and deliver exceptional results.
team of 501 - 1000 people
15+ years of industry experience
contact for pricing
contact for pricing
Synebo is a trusted Salesforce development partner that empowers businesses to thrive in today's digital landscape. With over 250 Salesforce certifications and a proven track record of projects, Synebo's team provides end-to-end solutions covering development, consulting, and software delivery process development. Their services benefit clients by offering customized Salesforce solutions tailored to their specific needs, resulting in increased efficiency, productivity, and revenue growth.
team of 26 - 50 people
10+ years of industry experience
rate $50 - $75 / hr
min project budget $1k
DSG enables businesses to optimize their customer experience, adapt to new market realities, and embrace digital transformation. With a reputation for delivering world-class customer experience and technology services, DSG provides integrated customer experience solutions, design and development studios, mobile virtual services enablement, cybersecurity solutions, mobile media marketing solutions, e-commerce technology partnerships, and more. These services help businesses build quality relationships with customers, increase revenue, and stay ahead of the competition.
team of 101 - 250 people
15+ years of industry experience
contact for pricing
min project budget $1k
E Virtual Services provides a range of services to support businesses in achieving their goals. With expertise in web and software development, business services, customer service outsourcing, and digital marketing, the company helps clients focus on core activities while leveraging its team's skills. This allows entrepreneurs to cut labor costs by over 50%, increase profitability, and drive sales faster. By hiring virtual assistants, businesses can ramp up their online presence, improve customer engagement, and boost revenue growth. With a strong focus on quality and professionalism, E Virtual Services delivers high-quality solutions that cater to the unique needs of various industries.
team of 26 - 50 people
15+ years of industry experience
contact for pricing
min project budget $5k
Direct Line offers a suite of business services, including Customer Service Outsourcing, Call Center Services, and Sales Outsourcing. These services enable businesses to maintain a strong customer presence around the clock. By outsourcing call handling and sales functions, clients can improve their operational efficiency and focus on core activities. Direct Line's award-winning answering services are designed to provide exceptional customer experiences, ensuring that every call is answered promptly and professionally. With a strong commitment to quality and reliability, Direct Line has established itself as a leading provider of business services in the United States. The company's 24/7 live answering and call center services ensure that businesses can stay open around the clock, without sacrificing quality or service. By leveraging Direct Line's expertise, clients can improve their competitiveness, customer satisfaction, and overall success.
team of 26 - 50 people
40+ years of industry experience
contact for pricing
min project budget $1k
JAM offers bespoke telephone answering services for businesses, providing a dedicated team of specialist PAs to answer calls 24/7. Their call centre operation can be complete on demand, allowing clients to scale their service as needed. JAM's phone answering service includes scripting to create natural-sounding conversation with customers. This allows businesses to enhance their presence without the cost of a physical office. The service also includes mail forwarding, meeting rooms, and registered addresses at competitive prices.
team of 26 - 50 people
40+ years of industry experience
contact for pricing
min project budget $1k
oWorkers provides a range of services to help businesses process and manage their data. With expertise in multiple languages, the company offers customized solutions for clients across various industries. Its advanced technology infrastructure ensures high accuracy and productivity rates. By outsourcing data entry tasks to oWorkers, businesses can reduce costs and free up resources to focus on core operations. The company's dedicated teams work closely with clients to understand their unique needs and deliver tailored services. From credit card application forms to civil records, oWorkers provides seamless support for data entry requirements. With its commitment to quality and customer satisfaction, the company has established itself as a trusted partner for global businesses.
team of 101 - 250 people
10+ years of industry experience
contact for pricing
min project budget $1k
DelonApps provides world-class, yet affordable technical and non-technical business process outsourcing services. Their services include web & software development, IT staff augmentation, business services, customer service outsourcing, call center services, and more. By partnering with DelonApps, businesses can save costs on hiring skilled professionals while still receiving top-notch support. This allows companies to focus on their core operations and improve overall efficiency.
team of 2 - 10 people
8 years of industry experience
contact for pricing
contact for pricing
Commversion is a leading provider of managed live chat services that help businesses accelerate revenue growth, improve customer satisfaction, and increase conversion rates. Their SmartChat solution uses human-led conversations powered by smart targeting to amplify digital conversion strategies. With 24/7 live chat support, Commversion helps clients generate qualified leads, reduce cost-per-acquisition, and drive sales-ready conversions. Their flexible pricing model ensures that businesses only pay for qualified leads, while customer support queries are never charged. By harnessing existing traffic, Commversion significantly boosts lead generation by up to 50%. Their technology is built to deliver value for the entire business, from conversion optimization to customer retention.
team of 26 - 50 people
10+ years of industry experience
contact for pricing
min project budget $1k
Pexly provides cost-effective customer services teams and back office support, 24/7 in over 30 languages. They offer accessible, top-notch support in a multitude of languages, bridging communication gaps and driving customer loyalty. Pexly helps businesses manage all facets of customer orders, provide customers with additional information, assist with returns and inquiries, and assemble a qualified team to manage the helpdesk. By outsourcing customer support, companies can focus on their core business functions, reduce costs, and increase critical customer service metrics.
team of 101 - 250 people
10+ years of industry experience
contact for pricing
min project budget $1k
Granby has been a trusted partner to some of the best-loved household brands and public sector organisations for over six decades. They handle every aspect of your project from start to finish, providing dynamic promotional marketing, contract packing, and 3PL services. Their goal is to achieve the best possible outcomes for each project, making them an extension of their clients' teams. With a robust supply network, Granby delivers cost-effective and innovative solutions that enable clients to work smarter, faster, and more sustainably. They offer services such as IT Services & Consulting, Business Services, Customer Service Outsourcing, Digital Strategy development, and Call Center Services. These services benefit clients by providing flexible and sensitive fulfilment solutions that meet their specific requirements.
team of 26 - 50 people
20+ years of industry experience
rate $150 - $200 / hr
min project budget $10k
Mellon Group of Companies offers a range of services to help businesses operate efficiently. Their business services are designed to support companies in achieving their goals, while their customer service outsourcing and call center services provide exceptional experiences for clients. By partnering with Mellon, organizations can improve operational efficiency and agility. The company's news and events section highlights its commitment to staying informed about the latest developments in technology, payments, and outsourcing. With locations across various countries, including Bulgaria, Ukraine, Romania, Poland, Cyprus, Albania, Serbia, Croatia, and others, Mellon provides localized support for clients. By subscribing to their newsletter, individuals can stay up-to-date on the company's news and announcements.
team of 26 - 50 people
30+ years of industry experience
contact for pricing
contact for pricing
Vserve Ebusiness Solutions offers a wide range of e-commerce services that cater to the unique needs of online retailers. With their expert team, businesses can create and manage their own online stores, leveraging the power of digital marketing to reach a wider audience. From product catalog management to customer support outsourcing, Vserve provides tailored solutions to help clients succeed in the competitive world of e-commerce. By utilizing their services, businesses can streamline operations, automate data processes, and provide seamless customer experiences across channels. This enables them to focus on growing their business, while relying on a reliable partner for all their e-commerce needs.
team of 101 - 250 people
20+ years of industry experience
contact for pricing
min project budget $1k
No description available.
team of 2 - 10 people
8 years of industry experience
rate $100 - $150 / hr
min project budget $1k
Salesupply provides expert ecommerce fulfillment and customer service solutions to help online retailers expand their business. With over 15 years of experience, they offer a range of services including ecommerce fulfillment and customer service outsourcing. Their solutions allow businesses to focus on growth while ensuring timely and efficient order processing, returns management, and customer support. Salesupply's expertise in ecommerce fulfillment enables businesses to improve their overall customer experience, increase sales, and reduce costs. By partnering with Salesupply, businesses can benefit from a more streamlined supply chain, reduced inventory levels, and improved customer satisfaction.
team of 101 - 250 people
15+ years of industry experience
contact for pricing
min project budget $10k
PRG delivers customized consulting solutions to help industries and businesses reduce operating costs, increase ROI, and focus on growth. By providing strategic resources, PRG enables companies to navigate complex challenges and achieve sustainable profitability. With expertise in construction management, plant damage recovery, and customer service outsourcing, PRG offers tailored solutions for cable MSO's and service providers. By leveraging mutually beneficial partnerships with products and services, PRG helps clients reach their business goals more efficiently.
team of 101 - 250 people
20+ years of industry experience
contact for pricing
min project budget $1k
Mono Infotech offers a wide range of digital solutions, including web development and software development. Their services can help businesses grow and succeed in the competitive market. With expertise in e-commerce development, IT services & consulting, business services, customer service outsourcing, web design, app designing, graphic design, and more, Mono Infotech provides result-driven solutions to achieve business goals. By leveraging the latest trends and technologies, they help clients stay ahead of their competitors. From creating intuitive websites to developing custom software, Mono Infotech's digital marketing services are designed to drive profitability. With a focus on performance-driven SEO, social media marketing, email marketing, content marketing, pay per click, and conversion optimization, they help businesses reach more audiences and grow their brand value. By partnering with Mono Infotech, clients can expect exceptional service, professional expertise, and unparalleled affordability.
team of 2 - 10 people
9 years of industry experience
rate $25 - $50 / hr
min project budget $1k
Artelco is a leading provider of Business Services, Customer Service Outsourcing, and Call Center Services. By partnering with Artelco, clients can improve their customer experience journey through efficient and effective solutions. Their services enable businesses to focus on growth while maintaining high-quality customer interactions. With a strong foundation in automation, cybersecurity, and unified communications, Artelco helps clients streamline their operations and enhance their overall competitiveness. Whether it's through Robotic Process Automation or Low Current Solutions, Artelco's expertise ensures that clients receive tailored solutions that meet their unique needs.
team of 2 - 10 people
40+ years of industry experience
contact for pricing
contact for pricing
Pontica Solutions AD revolutionizes customer experience (CX) and digital solutions in various industries. With over 7 years of expertise, the company provides business services, including customer service outsourcing and call center services. These services enable businesses to grow their operations efficiently and effectively. By leveraging Pontica Solutions' expertise, clients can enhance customer satisfaction, reduce costs, and improve overall performance. The company's digital solutions focus on creating innovative experiences that drive real results. By partnering with Pontica Solutions AD, businesses can stay ahead of the competition and achieve their goals.
team of 501 - 1000 people
10+ years of industry experience
contact for pricing
contact for pricing
ALLSTARSIT provides a comprehensive solution for businesses looking to expand their global team. Their services include software development, testing services, IT services & consulting, IT staff augmentation, business services, and customer service outsourcing. These services enable companies to tap into a wide talent pool of top-tier engineers and simplify the hiring process. ALLSTARSIT's integrated solution streamlines the process of finding and hiring global talent, managing HR and payroll, and automating compliance across 20+ countries. This allows businesses to save time and resources, reduce hiring timelines by up to 50%, and eliminate administrative tasks such as taxes, benefits, and payroll.
team of 501 - 1000 people
20+ years of industry experience
rate $25 - $50 / hr
min project budget $25k
Minds for Integrated Solutions optimizes operations and technology to enhance efficiency, cost savings, and innovation. With headquarters in the Netherlands and physical offices in Egypt and Saudi Arabia, they deliver excellence in IT services, digital transformation, and consultancy. Global clients across the Middle East and North Africa region trust Minds for its expertise in shaping businesses. By leveraging a dedicated team of IT professionals, global brands can hit the ground running with project-based IT outsourcing. This approach enables companies to harness power and unlock new opportunities for growth and innovation.
team of 26 - 50 people
15+ years of industry experience
rate $25 - $50 / hr
min project budget $25k
BCC Media is a leading provider of business services, customer service outsourcing, call center services, and sales outsourcing solutions. These services enable clients to improve their communication channels, increase efficiency, and enhance customer satisfaction. By leveraging modern technology and digital platforms, BCC Media makes it possible for children and youth worldwide to access the message of the Bible in an engaging and interactive way. The company's focus areas include Christian content for children, evangelism, and education. With a strong commitment to innovation, BCC Media collaborates with various partners to develop unique solutions that cater to diverse client needs. By outsourcing non-core functions, businesses can free up resources to focus on their core activities. BCC Media's services benefit clients by providing cost-effective solutions, improving customer engagement, and enabling them to reach a wider audience.
team of 26 - 50 people
30+ years of industry experience
contact for pricing
min project budget $1k
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Before contacting Customer Service Outsourcing agencies, clearly define your project goals, target audience, budget range, and timeline. This helps agencies provide accurate quotes and ensures better project outcomes.
Look for agencies with proven expertise in your industry and the specific Customer Service Outsourcing services you need. Review their team credentials, certifications, and past work to ensure they can deliver quality results.
Examine detailed case studies and portfolios to understand how agencies approach projects similar to yours. Look for measurable results, creative solutions, and evidence of successful client relationships.
While budget is important, focus on value rather than just the lowest price. Consider the agency's experience, quality of work, support level, and long-term partnership potential when making your decision.
Ask potential agencies about their project management process, communication methods, revision cycles, and timeline expectations. A clear process indicates professionalism and helps avoid misunderstandings.
Don't hesitate to ask for client references and contact them directly. Speaking with previous clients provides valuable insights into the agency's work quality, communication style, and reliability.
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