Leading companies include Stellar Staff, Professionalisation Limited, JK Development GmbH, FSPGlobal and Telvista. A total of 1,893 Customer Service Outsourcing providers are ready to help. They serve clients such as Healthcare, Retail, Finance, Business Services, Businesses, Technology, E-commerce, Manufacturing, Business and Real Estate.
Digizer is a leading provider of digital sales and marketing services for businesses in Finland. They offer expertise in eCommerce marketing, customer service outsourcing, business services, and digital strategy development to help clients grow their online presence and improve their bottom line.
team of 2 - 10 people
10+ years of industry experience
contact for pricing
contact for pricing
Votacall provides cloud consulting, business services, customer service outsourcing, and call center services to help businesses improve reliability and open new locations. Their unique customer journeys and custom support handoff ensure that each business's communication needs are met. With detailed bill review, telecom fees are easy to understand, and support feedback is taken seriously. Votacall offers a range of tools and solutions, including VoIP platforms, hosted call centers, and mobile apps. These services benefit businesses by providing them with reliable and efficient communication systems, enabling them to grow and succeed.
team of 2 - 10 people
20+ years of industry experience
contact for pricing
contact for pricing
Netfor enables organizations to focus on their core competencies by automating business processes that distract. With people-centric BPO services, Netfor provides a friendlier way forward for future-proof organizations. The company offers various services including field services, technical support desk, customer service call center, and fulfillment center. These services help clients simplify their business processes, improve productivity, and reduce costs.
team of 26 - 50 people
30+ years of industry experience
contact for pricing
contact for pricing
MS Direct AG offers a range of services to support the growth of online businesses. Their e-commerce development services enable companies to create scalable and efficient online stores, while their business services provide valuable expertise in areas such as customer service outsourcing and direct marketing. The company's customer service outsourcing services help businesses manage their customer interactions effectively, ensuring high levels of satisfaction and loyalty. MS Direct AG's direct marketing services enable companies to reach a wider audience and promote their products or services more effectively. Additionally, the company provides call center services to handle customer inquiries and provide support. By partnering with MS Direct AG, businesses can benefit from access to a team of experienced professionals who can help them navigate the complex world of e-commerce and logistics.
team of 101 - 250 people
40+ years of industry experience
contact for pricing
contact for pricing
FSPGlobal offers a range of services to support your business operations. Their call center services provide around-the-clock coverage for phone, email, live chat, and social media support. By outsourcing these functions, businesses can free up resources to focus on core activities. The company's expertise includes managing large databases, examining data, and creating customized solutions. Their flexible approach ensures that projects of any size receive dedicated attention. With a global presence and multilingual team, FSPGlobal is well-equipped to cater to clients across various industries.
team of 26 - 50 people
15+ years of industry experience
contact for pricing
min project budget $1k
Stellar Staff is a virtual assistant company that helps businesses hire the best remote staff for their needs. With our services, you can find and hire top talent from around the world without breaking the bank. Our team of experts will review thousands of applications daily to ensure only the right candidates are hired. We offer flexible pricing plans starting at $8.49 per hour, no monthly contracts, and dedicated manager training. Our goal is to help businesses succeed by providing high-quality virtual assistants who can drive results.
team of 101 - 250 people
4 years of industry experience
contact for pricing
min project budget $1k
This company provides effective call center solutions to businesses. Their services include business services, customer service outsourcing, and sales outsourcing. These services can benefit clients by improving their customer experience, increasing sales, and reducing costs. By outsourcing their calls to The Call Company A/S, businesses can focus on their core operations while benefiting from expert call center management. With years of experience in telemarketing and kundeservice, they have the expertise to handle a wide range of customer service needs. Their services include fundraising, telemarketing, and anti-churn handling. They also offer solutions for receptionist tasks such as kalenderstyring, viderestilling, and beskedservice.
team of 26 - 50 people
15+ years of industry experience
contact for pricing
min project budget $1k
Telvista provides innovative IT services and consulting to drive business success. Their expertise in IT staff augmentation, business services, digital marketing, call center services, and sales outsourcing enables clients to enhance customer satisfaction, build stronger brands, and maximize ROI. By leveraging next-gen technology and a diverse workforce with multilingual proficiencies, Telvista collaborates across all verticals to deliver results that exceed client expectations. Their omnichannel contact center solutions boost customer experience, lead generation, technical support, and more.
team of 501 - 1000 people
20+ years of industry experience
contact for pricing
contact for pricing
Professionalisation Limited offers expert business support and scaling solutions to help businesses professionalise and scale efficiently. Their team of experienced business experts provides hands-on support, including business consulting, contract advice, bookkeeping, and more. With a simple pricing structure and flexible services, Professionalisation helps businesses like yours to improve their operations, increase productivity, and achieve long-term success. By partnering with Professionalisation, businesses can gain access to expert knowledge, tools, and resources to drive growth and profitability.
team of 2 - 10 people
5 years of industry experience
rate $25 - $50 / hr
contact for pricing
Conectys provides customer experience and trust & safety services to companies worldwide. The company creates and strategizes with clients, helping them create scalable solutions that work exactly the same way as if they were running in-house. Conectys offers customer experience outsourcing services, CXM and omnichannel contact centers outsourcing, digital CXM projects, trust & safety outsourcing services, content moderation, data labeling & annotation, chatbots, robotic process automation, bespoke/custom AI solutions, and a proprietary CRM. These tailored solutions enable companies to scale their operations without the need for an in-house team. Conectys has 14 locations, supports over 35 languages, offers work-from-home agents, and provides 24/7 availability. The company collaborates with clients and informs product/sales decisions, providing customized pricing models, staffing models, training approaches, and more. Conectys is recognized for its expertise in contact center and customer service outsourcing, having won several awards including the Silver Stevie Award for Contact Center of the Year, Best Use of Technology in CX Stevie award, and Bronze Stevie Award for Contact Center of the year.
team of 501 - 1000 people
20+ years of industry experience
contact for pricing
min project budget $250k
Eminenture is a global leader in business process management and consulting, providing innovative solutions to transform businesses. The company offers a range of services, including customer service outsourcing, call center services, and IT services, to help clients improve their operations and achieve greater success. With expertise in data analytics, digital marketing, and e-commerce development, Eminenture helps businesses maximize their corporate experience and reach new heights. By leveraging its disruptive technologies and innovative approach, the company enables clients to adapt quickly to changing market conditions and stay ahead of the competition. Whether it's back office digitization, data mining-driven patterns, or intelligent decision-making through machine learning and artificial intelligence, Eminenture provides customized solutions that drive business growth and success.
team of 26 - 50 people
15+ years of industry experience
contact for pricing
min project budget $1k
Boldr provides business services, customer service outsourcing, and call center services to help clients build diverse and engaged global teams. By outsourcing non-core functions, companies can focus on high-value work and improve personal and business performance. Boldr's flexible solutions deliver on diverse performance needs, empowering businesses to scale up with confidence. With a strong commitment to social sustainability and impact, Boldr builds bridges to an ethical supply chain aligned with its principles. The company prioritizes positive outcomes for clients, team members, and local communities, creating circular value for all stakeholders.
team of 501 - 1000 people
10+ years of industry experience
contact for pricing
min project budget $1k
JK Development is a reliable partner for businesses seeking to expand their customer base and increase revenue. With expertise in telemarketing, helpdesk services, and market analysis, they provide tailored solutions to meet the unique needs of each client. By leveraging their knowledge and experience, companies can establish strong relationships with potential customers and drive growth through targeted marketing campaigns. JK Development's team of professionals is dedicated to delivering exceptional results and providing ongoing support to ensure the success of their clients.
team of 26 - 50 people
5 years of industry experience
contact for pricing
contact for pricing
Altia Smart City is a pioneering ecosystem that positively impacts the lives of thousands of people and their communities, while protecting the environment long term. The company provides innovative business solutions, customer service outsourcing, call center services, and corporate turnkey solutions to BPOs, ITOs, and other outsourcing industries. By leveraging Honduras' cultural affinity with the United States, Altia Smart City offers exceptional nearshore solutions. The company's focus on sustainability and quality of life has made it a strategic partner for organizations seeking to deploy in an affordable and convenient geography with unlimited scalability.
team of 26 - 50 people
15+ years of industry experience
contact for pricing
contact for pricing
Future Formations Ltd offers a range of business services that cater to the needs of various industries. By providing customer service outsourcing, they help businesses streamline their operations and improve customer satisfaction. This results in increased efficiency, productivity, and revenue growth. Their services enable clients to focus on core activities while leveraging expert support. With years of experience, Future Formations Ltd has established itself as a trusted partner for businesses seeking reliable and effective solutions.
team of 2 - 10 people
6 years of industry experience
contact for pricing
contact for pricing
Tel-Us Call Center provides customized solutions to businesses across various industries through its 24-hour answering service, virtual office, and live answering services. The company offers personalized support to customers, captures leads, takes messages, places orders, and handles tier-one customer service. With over 40 years of experience, Tel-Us Call Center delivers professional and efficient services to a wide range of individuals and companies, making valuable human connections one call, text, email, or chat at a time.
team of 2 - 10 people
40+ years of industry experience
contact for pricing
contact for pricing
Scicom provides a range of services to enhance business operations. Web & Software Development enables companies to create scalable digital platforms, while Mobile App Development allows for personalized customer experiences. E-commerce Development facilitates online sales, and Business Services deliver tailored solutions for specific industry needs. Customer Service Outsourcing ensures around-the-clock support, and Branding builds strong brand identities. Digital Strategy development drives business growth, Call Center Services provide efficient customer engagement, and Sales Outsourcing boosts revenue.
team of 501 - 1000 people
unknown
contact for pricing
min project budget $10k
HiOperator provides innovative customer service solutions to elevate business operations. Their AI-powered technology automates tasks, streamlines workflows, and enhances the overall customer experience. With a focus on e-commerce development, business services, and customer service outsourcing, HiOperator helps companies improve efficiency, reduce costs, and increase customer satisfaction. By leveraging generative AI, workflow automation, and natural language processing, HiOperator creates personalized experiences that drive business growth. Their flexible contracts and rapid onboarding process make it easy for businesses to get started. Whether it's self-service auto-tagging, fully managed elite agents, or conversational support via SMS, HiOperator's solutions cater to diverse business needs.
team of 101 - 250 people
10+ years of industry experience
contact for pricing
contact for pricing
SideSparkz helps entrepreneurs and small businesses outsource tedious tasks, saving time and reducing costs. They provide virtual assistant services to assist with emails, appointments, and workload management. With SideSparkz, clients can focus on their core activities, boost productivity, and grow their business faster.
team of 2 - 10 people
5 years of industry experience
rate $25 - $50 / hr
min project budget $1k
Netmaster (Switzerland) AG is a leading provider of outsourcing services, helping businesses achieve success through efficient and effective solutions. By leveraging the expertise of specialized professionals, companies can enhance their quality, productivity, and market position while minimizing risks. With years of experience in outsourcing, Netmaster (Switzerland) AG offers customized solutions to meet individual business needs.
team of 2 - 10 people
15+ years of industry experience
contact for pricing
contact for pricing
Amamedis offers intelligent tools for optimized online marketing, effective customer binding, and professional customer service. The innovative Web-Hub Apovena enables modern digital marketing for every regional pharmacy. With the ECONOBY Feedbacksystem for customer inquiries and satisfaction analyses, you are close to the needs of your customers. Arzneimittelbestellservice and 24/7 Service Center Leistungen support your communication outside of regular business hours and relieve your own employees. Digital Marketing includes website, newsletter, and social media - digital visibility for every pharmacy. To survive in today's online pharmacy market, you must not be afraid of the hard competition. With Apovena Web-Hub, you have the fastest way to connect with customers, inform, and advise them 24/7. This modern digital marketing enables Apovena to create trust, wake up sales impulses, and ensure more sales. As a pharmacist, you only need to concern yourself with a few details, as Apovena organizes all necessary steps from planning to publication. In the Apovena Web-Hub, health news with information and offers of your pharmacy are professionally prepared and automatically distributed to your digital media. This way, your top-of-the-line online presence is created almost automatically.
team of 2 - 10 people
7 years of industry experience
contact for pricing
contact for pricing
This leading provider of call center services delivers exceptional customer experiences through cutting-edge technology and tailored solutions. With over 35 years of industry expertise, they enhance clients' CX tech stacks with cloud-based contact center software and AI solutions, offering flexibility, scalability, and efficiency. Their team of highly trained agents is equipped to provide top-notch service using the latest tools and technologies.
team of 101 - 250 people
40+ years of industry experience
rate $25 - $50 / hr
min project budget $1k
Providing high-quality business services to support clients' growth and success. Excellent Solutions offers comprehensive customer service outsourcing, call center services, sales outsourcing, and more. These services help businesses streamline operations, increase efficiency, and enhance customer satisfaction. By leveraging expertise in project management, call center operations, and sales outsourcing, clients can focus on their core competencies while benefiting from a dedicated partner. Excellent Solutions' team of experienced professionals ensures that every client receives personalized support and tailored solutions.
team of 501 - 1000 people
20+ years of industry experience
contact for pricing
min project budget $50k
Interswitch BV provides a range of services to support business operations, including customer service outsourcing, digital marketing, call center services, and sales outsourcing. By leveraging their expertise, companies can improve customer engagement, increase efficiency, and reduce costs. With 40 years of experience in delivering 24/7 customer contact services, Interswitch BV has established itself as a trusted partner for organizations seeking to optimize their operations. Their services are designed to be scalable, flexible, and cost-effective, allowing businesses to focus on core activities while Interswitch BV handles the customer contact aspects.
team of 2 - 10 people
40+ years of industry experience
contact for pricing
contact for pricing
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Before contacting Customer Service Outsourcing agencies, clearly define your project goals, target audience, budget range, and timeline. This helps agencies provide accurate quotes and ensures better project outcomes.
Look for agencies with proven expertise in your industry and the specific Customer Service Outsourcing services you need. Review their team credentials, certifications, and past work to ensure they can deliver quality results.
Examine detailed case studies and portfolios to understand how agencies approach projects similar to yours. Look for measurable results, creative solutions, and evidence of successful client relationships.
While budget is important, focus on value rather than just the lowest price. Consider the agency's experience, quality of work, support level, and long-term partnership potential when making your decision.
Ask potential agencies about their project management process, communication methods, revision cycles, and timeline expectations. A clear process indicates professionalism and helps avoid misunderstandings.
Don't hesitate to ask for client references and contact them directly. Speaking with previous clients provides valuable insights into the agency's work quality, communication style, and reliability.
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