Explore 1,893 companies worldwide providing Customer Service Outsourcing services!

Leading companies include Signius Communications, Forrest Marketing Group, Client Services Inc., Gabbyville and LinkSolution. A total of 1,893 Customer Service Outsourcing providers are ready to help. They serve clients such as Healthcare, Retail, Finance, Business Services, Businesses, Technology, E-commerce, Manufacturing, Business and Real Estate.

F
Manly, Australia

Forrest Marketing Group provides a range of contact centre services designed to help businesses achieve their sales, marketing, and customer service goals. Their team of experienced agents create memorable customer experiences, build brand loyalty, and uncover new sales opportunities. With a focus on delivering value to clients, Forrest Contact uses innovative approaches to generate leads, manage telemarketing campaigns, and deliver exceptional customer service solutions. By leveraging their expertise in contact centre technology, Forrest Marketing Group helps businesses streamline their operations, increase efficiency, and drive revenue growth.

team of 26 - 50 people

20+ years of industry experience

contact for pricing

min project budget $25k

S
Pristina, Kosovo

SPEEEX is a pioneering company that has been driving business growth since its inception in 2016. With expertise in web design, UI/UX, app designing, graphic design, social media marketing, digital strategy development, PR services, call center services, and sales outsourcing, the company empowers businesses to reach new heights. By leveraging its comprehensive range of services, SPEEEX helps clients boost their online presence, enhance customer engagement, and increase revenue. The company's cutting-edge approach ensures that businesses stay ahead in today's competitive market. From digital transformation to brand management, SPEEEX is your trusted partner for all your business needs.

team of 501 - 1000 people

10+ years of industry experience

contact for pricing

contact for pricing

C
Dorval, Canada

CanadaDirect provides a range of services to help businesses enhance their customer experience and drive growth. Their expert call center services enable companies to deliver exceptional customer care, whether through inbound or outbound marketing channels. By utilizing their Voice Assistant Solution (VAS), businesses can improve the efficiency and effectiveness of their calls, while also ensuring compliance with regulatory requirements. CanadaDirect's team provides customized solutions that help clients differentiate themselves in the marketplace and turn inbound marketing calls into sales opportunities. With a focus on first call resolution and customer experience, CanadaDirect helps companies like B2B and B2C businesses develop strong relationships with their customers. By leveraging technology to enhance the customer journey, CanadaDirect enables businesses to reach potential prospects and turn them into customers.

team of 101 - 250 people

30+ years of industry experience

contact for pricing

min project budget $10k

S
Park Ridge, United States

Signius Communications offers a range of services to help businesses thrive. Their answering service solutions provide 24/7 coverage, ensuring that clients never miss a call. The company's customer service outsourcing and call center services allow businesses to save money without expanding their contact centers. Signius also provides HIPAA-compliant medical answering services for healthcare environments. With state-of-the-art technology solutions, the company helps maximize operational efficiencies and improves customer services. By concentrating on growing small businesses, Signius offers customizable answer services that can aid in answering urgent matters.

team of 2 - 10 people

30+ years of industry experience

contact for pricing

min project budget $1k

S
Spokane, United States

Sound Telecom provides expert call center services to businesses, offering customized answering services, customer service outsourcing, and call center services. Their US-based agents handle every call professionally and accurately, providing a personalized service program that meets the needs of customers. The company's proprietary system allows for customization, making it easier for clients to find a solution that suits their business. With 24/7 coverage and a stable power grid, Sound Telecom is equipped to handle calls from busy times throughout the day, weekends, and holidays.

team of 2 - 10 people

40+ years of industry experience

contact for pricing

contact for pricing

G
Kyiv, Ukraine

Global Bilgi provides exceptional customer experience solutions, including IT services and consulting, business services, customer service outsourcing, and call center services. These services enable businesses to grow faster and achieve remarkable results. With over 80 trusted clients and more than 16 thousand customer experience professionals worldwide, Global Bilgi offers a unique opportunity for clients to make their customers happy. The company's in-house developed IT solutions, such as the omnichannel cloud call center platform Sirius and RPA, provide a competitive edge in the digital age. By partnering with Global Bilgi, businesses can benefit from its expertise in contact center outsourcing, customer service management, and IT solutions.

team of 101 - 250 people

15+ years of industry experience

contact for pricing

min project budget $1k

U
New York, United States

Union Resolute specializes in generating highly qualified leads to help businesses succeed. By combining AI and human outreach, they provide powerful software, data, and outbound services to power sales organizations. This enables companies to focus on closing deals and growing revenue. Union's services include business services, customer service outsourcing, call center services, and sales outsourcing, which can be beneficial for clients looking to boost their sales pipeline. With a strong track record of delivering results, Union Resolute has partnered with leading companies like Dell, Mercer, and Verndale to develop digital content solutions and generate targeted qualified leads.

team of 2 - 10 people

10+ years of industry experience

contact for pricing

contact for pricing

T
Villa Córdoba, Argentina

Teleprom empowers businesses to boost their communication channels and increase customer flow. With its automated platform, Teleprom offers real-time reporting, personalized coaching, and tailored support. As a leading provider of Business Services and Customer Service Outsourcing, Teleprom helps clients achieve their objectives by leveraging the power of technology. By investing in skilled talent, Teleprom prioritizes human capital and has been recognized as a GREAT PLACE TO WORK. The company's dedication to innovation is evident in its cutting-edge solutions, making it an ideal choice for businesses looking to thrive.

team of 2 - 10 people

30+ years of industry experience

contact for pricing

contact for pricing

H
Dubuque, United States

Humach provides exceptional customer experiences through live agents, digital agents and technology enablement. The company offers a range of services including AI Development, IT Services & Consulting, Business Services, Customer Service Outsourcing, Call Center Services to help clients revolutionize their customer experience. With these services, Humach aims to provide speed and agility in instant customer service while also offering a human touch when needed. By leveraging technology enablement, Humach enables businesses to streamline their operations, enhance customer satisfaction, and gain a competitive edge. Whether it's virtual or brick-and-mortar options with domestic, nearshore, or offshore locations, Humach provides tailored solutions to meet the unique needs of each client. By embracing AI and automation, Humach helps businesses achieve a return on investment in their customer experience initiatives.

team of 101 - 250 people

30+ years of industry experience

contact for pricing

contact for pricing

K
Karachi, Pakistan

Karachi-Fumigation provides a range of services to protect homes, businesses, and communities from pests. Their fast-growing pest control service is comprised of best professionals who work effectively to remove pests in an efficient manner. The company offers domestic, commercial, and agricultural pest control services that are effective for residential, commercial, and nationwide clients. Karachi-Fumigation's priority is to maintain the purity and quality of chemicals used in pest removals, ensuring a safe and healthy environment for clients and their families. With their expertise and commitment to quality, the company has established itself as a reliable provider of pest control solutions.

team of 26 - 50 people

15+ years of industry experience

rate $50 - $75 / hr

min project budget $5k

L
Buenos Aires, Argentina

LinkSolution provides a wide range of services to businesses worldwide, including software development, IT services and consulting, business services, customer service outsourcing, call center services, and sales outsourcing. These services are designed to improve the overall efficiency and effectiveness of businesses, enabling them to focus on their core operations. With expertise in developing customized solutions, LinkSolution helps businesses streamline their processes, enhance customer experience, and drive growth.

team of 26 - 50 people

15+ years of industry experience

rate $25 - $50 / hr

min project budget $10k

O
Beverly, United States

OnBrand24 provides expert call center outsourcing services to businesses globally. With over 30 years of experience, the company offers a range of solutions including inbound and outbound call center operations, customer service outsourcing, sales outsourcing, and more. By leveraging advanced technology platforms and operational excellence, OnBrand24 equips companies with call center agents, comprehensive training, cutting-edge facilities, and unparalleled operational proficiency to craft exceptional customer experiences across all communication channels. This enables businesses to streamline performance management, reduce costs, and drive revenue growth.

team of 101 - 250 people

40+ years of industry experience

contact for pricing

min project budget $5k

Q
London, United Kingdom

Quantanite helps businesses achieve revenue growth through AI-powered demand and lead generation services. Designed to be tailored to each client's needs, these services simplify operations and improve customer experiences, allowing clients to focus on their core activities. By combining human expertise with Generative AI and Large Language Models, Quantanite enables its customers to navigate complex challenges and unlock the full potential of technology. With a focus on compliance and operational excellence, Quantanite provides trusted partnerships that make CX and business operations more accurate, scalable, and cost-effective. This approach has been successful in various industries, including customer service outsourcing, call center services, sales outsourcing, and business services.

team of 501 - 1000 people

10+ years of industry experience

contact for pricing

min project budget $1k

O
Fort Lauderdale, United States

OutPLEX delivers high-quality customer engagements and reduces labor costs through its innovative contact center solutions. By leveraging AI, digital messaging, and human engagement experts, OutPLEX helps global brands optimize their voice and digital customer experience. The company's services include software development, business services, customer service outsourcing, call center services, sales outsourcing, and more. OutPLEX's clients can benefit from improved customer relationships, increased efficiency, and lower operating costs.

team of 501 - 1000 people

20+ years of industry experience

contact for pricing

contact for pricing

V
Dover, United States

Velan Info Services offers a wide range of services to help businesses transform into digital platforms. Their cloud computing services enable companies to reap the benefits of scalability, flexibility, and cost-effectiveness. The company's maintenance & support services ensure that clients' IT infrastructure is always up-to-date and running smoothly. Additionally, Velan provides business services, customer service outsourcing, call center services, and sales outsourcing solutions to help businesses streamline their operations and improve efficiency. By leveraging innovative technologies such as RPA, AI, and Robotic Process Automation, Velan helps businesses automate tasks, increase accuracy, and reduce costs. With a strong focus on quality assurance and continuous learning, Velan delivers high-quality results that meet the needs of its clients.

team of 101 - 250 people

15+ years of industry experience

contact for pricing

min project budget $1k

C
Los Angeles, United States

Collective Solution empowers businesses to scale and grow through tailored customer service and revenue generation solutions. Their comprehensive services cater to a wide range of industries, including start-ups and multinational corporations. By providing customized solutions, they help clients increase sales and revenue while improving customer engagement. With a focus on data analytics and advanced technology, Collective Solution delivers exceptional results that exceed expectations. Their team of experts manages back office administrative and support functions, allowing businesses to focus on core activities. Services include call center outsourcing, customer service outsourcing, and call center services, enabling clients to connect with customers via phone, email, or chat.

team of 501 - 1000 people

20+ years of industry experience

contact for pricing

min project budget $1k

C
London, United Kingdom

CALLCARE provides exceptional call handling and answering services to businesses. Their UK-based contact centre solution offers 24/7 support to optimize customer experience management. With their multichannel approach, CALLCARE helps companies focus on core operations while providing complete customer satisfaction. Their tailored solutions are designed to address the unique needs of each business, ensuring maximum efficiency and growth.

team of 101 - 250 people

20+ years of industry experience

contact for pricing

min project budget $1k

K
Wrocław, Poland

KODA is a leading provider of conversational AI solutions, empowering businesses to automate customer service, sales, and marketing activities. Their platform integrates with various systems, enabling companies to streamline processes, reduce costs, and enhance client engagement. By leveraging advanced AI technology and live learning algorithms, KODA's solutions provide precise and cost-optimized answers to user queries. The company's expertise spans multiple industries, including customer service outsourcing, call center services, sales outsourcing, and business services. With over 150 projects completed since its inception in 2017, KODA has established itself as a trusted partner for businesses seeking to elevate their communication automation capabilities.

team of 2 - 10 people

9 years of industry experience

rate $25 - $50 / hr

min project budget $10k

A
Barcelona, Spain

Abinitio Consulting offers a range of services to help businesses improve their processes, increase efficiency, and achieve excellence. Their expertise includes big data & BI, business services, customer service outsourcing, and more. By leveraging innovative technologies, they help clients adapt to changing market conditions and stay ahead of the competition. With over 12 years of experience in externalization of processes, recovery of debt, and management of fraud, Abinitio Consulting is well-equipped to support businesses across various industries. Their services can benefit clients by reducing costs, improving customer satisfaction, and increasing revenue growth.

team of 26 - 50 people

15+ years of industry experience

contact for pricing

contact for pricing

C
Saint Charles, United States

Client Services Inc. offers a range of services to help businesses thrive. Their accounts receivable management solutions can improve cash flow, reduce bad debt, and increase efficiency. By leveraging state-of-the-art technology and processes, Client Services Inc. can effectively manage business outsourcing requirements. The company's customer relationship management expertise enables them to create a consumer-friendly experience. This includes managing benefit verifications, insurance authorizations, and medical billing for healthcare organizations. With a focus on quality and performance, Client Services Inc. has established itself as a trusted partner for businesses. Their services include creating a personalized experience for customers, handling collection and recovery solutions, and offering business process outsourcing. By partnering with Client Services Inc., businesses can improve customer satisfaction, reduce costs, and increase revenue.

team of 101 - 250 people

30+ years of industry experience

contact for pricing

min project budget $1k

L
Garching bei München, Germany

A renowned consulting firm specializing in business services and customer service outsourcing. With expertise in project, process, and change management, LEITWERK Consulting helps clients achieve their goals through personalized support and guidance. By leveraging a unique blend of methodological and factual expertise, the company enables businesses to overcome challenges and drive growth.

team of 26 - 50 people

15+ years of industry experience

contact for pricing

contact for pricing

Z
Stuttgart, Germany

ZENIT X provides expert full-service sales solutions for digital media and print products. With a focus on tailored strategies, the company offers flexible approaches to subscription-based sales, direct sales, individual sales, and e-commerce platforms. As an independent provider, ZENIT X can offer unbiased insights to optimize client growth. The company collaborates with leading IT solution providers to deliver seamless services. By leveraging its expertise in marketing strategy, customer service outsourcing, social media marketing, and call center services, ZENIT X helps clients unlock the full potential of their digital products. This enables them to adapt to changing market trends and consumer behavior, ultimately driving business success.

team of 2 - 10 people

4 years of industry experience

contact for pricing

contact for pricing

Gabbyville provides live virtual receptionist services that keep businesses running smoothly. Their friendly and bilingual team answers calls, schedules appointments, and relays messages. This allows businesses to focus on their operations while handling customer inquiries professionally. With Gabbyville's virtual receptionist services, companies can save money and time. The service is available 24/7, Monday through Friday from 8am to 10pm EST. Gabbyville uses T1 phone lines over VoIP for high call quality. Their technology allows for conference calls, noise-cancelling, and scheduling appointments via web-based calendar systems.

team of 26 - 50 people

10+ years of industry experience

contact for pricing

min project budget $1k

L
Dubai, United Arab Emirates

Logical Network Solution offers a range of services to protect and enhance business operations. Their cybersecurity and pentesting services help prevent cyber threats, while their customer service outsourcing solutions provide efficient support for clients. By providing quality management system certification, they ensure their products and services meet client needs through effective quality management systems. This enables long-term development initiatives and improves overall performance and customer satisfaction.

team of 26 - 50 people

9 years of industry experience

rate $50 - $75 / hr

min project budget $75k

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Tips for Hiring Customer Service Outsourcing Agencies

Expert guidance to help you find the perfect Customer Service Outsourcing agency partner for your project from 1893 available options

Define Your Goals

Before contacting Customer Service Outsourcing agencies, clearly define your project goals, target audience, budget range, and timeline. This helps agencies provide accurate quotes and ensures better project outcomes.

Check Team Expertise

Look for agencies with proven expertise in your industry and the specific Customer Service Outsourcing services you need. Review their team credentials, certifications, and past work to ensure they can deliver quality results.

Review Case Studies

Examine detailed case studies and portfolios to understand how agencies approach projects similar to yours. Look for measurable results, creative solutions, and evidence of successful client relationships.

Compare Value, Not Just Price

While budget is important, focus on value rather than just the lowest price. Consider the agency's experience, quality of work, support level, and long-term partnership potential when making your decision.

Understand the Process

Ask potential agencies about their project management process, communication methods, revision cycles, and timeline expectations. A clear process indicates professionalism and helps avoid misunderstandings.

Request References

Don't hesitate to ask for client references and contact them directly. Speaking with previous clients provides valuable insights into the agency's work quality, communication style, and reliability.

Market Insights for Customer Service Outsourcing Services

Understand the current market landscape, pricing trends, and opportunities for your project

High availability
1893

Market Size

Customer Service Outsourcing agencies

Market standard
$3,851

Average Budget

Typical project investment

Competitive rates
$28/hr

Hourly Rate

Standard hourly pricing

Growing market
High

Demand

Customer Service Outsourcing services demand

Current Market Trends
  • Customer Service Outsourcing services are experiencing high demand
  • Remote collaboration has become the new standard
  • Agencies are focusing on specialized expertise
  • AI and automation are reshaping service delivery
  • Data-driven strategies are becoming essential
  • Mobile-first approaches dominate new projects
Top Skills in Demand

Most requested skills for Customer Service Outsourcing projects:

Machine LearningArtificial IntelligenceSAPPHPVoIPJava.NetPythonNode JSHosting

Frequently Asked Questions

Common questions about finding and working with Customer Service Outsourcing agencies (1893 available)

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