Explore 1,893 companies worldwide providing Customer Service Outsourcing services!

Leading companies include Virtual Assistant Canada, Oneresource Virtual Assistants Ltd, 7 Virtual Assistant Services, Powerhouse Consulting Inc and AcrilSEO. A total of 1,893 Customer Service Outsourcing providers are ready to help. They serve clients such as Healthcare, Retail, Finance, Business Services, Businesses, Technology, E-commerce, Manufacturing, Business and Real Estate.

P
Philadelphia, United States

PRWTech offers a range of services to help businesses streamline their operations and reduce expenses. Their corporate solutions include customer service, fulfillment, payment processing, program management, and more. These services can help businesses achieve substantial cost savings and improve overall efficiency. PRWTech has helped clients in the healthcare, government, and transportation industries, streamlining their operations and reducing expenses. By outsourcing tedious support operations, businesses can free up resources to focus on core activities. PRWTech's expertise and capacity enable them to staff and manage toll and back-office operations, parking programs, surcharge collections, and public transit programs. This allows businesses to move forward with innovation and surpass customer quality expectations. With 30 years of experience managing outsourced municipal operations, PRWTech can help municipalities maximize their efficiency and reduce costs.

team of 101 - 250 people

10+ years of industry experience

contact for pricing

min project budget $1k

V
Kuala Lumpur, Malaysia

VPO Services provides expert business process outsourcing solutions to help businesses achieve customer satisfaction and successful growth. With a focus on inbound and outbound contact engagement, they offer flexible and reliable services including customer service, technical support, telemarketing, and more. By combining expertise and comprehensive capabilities across industries, VPO Services helps businesses move towards successful business growth by providing quality customer service with 24/7 support. Their solutions also extend to IT Operations (ITO) and Human Resource Operations (HRO). With a partnership mindset, they strive to create new trends for the market and achieve customer excellence with sustainable talent development.

team of 101 - 250 people

10+ years of industry experience

contact for pricing

min project budget $5k

P
New Bedford, United States

This leading call center and telecommunications consulting firm specializes in strategic planning, assessment, and operational improvement services for top management. Its expertise combines business savvy with technical acumen to provide the very best in Call Center and Telecommunications Consulting. The company helps clients align operational practices with corporate vision, consolidate national Call Centers into one centralized location, analyze existing telecommunications systems against future goals, and more. By leveraging its unbiased Expert Witness services, PowerHouse Consulting Inc can help Fortune 500 companies across various industries streamline their business processes and improve performance.

team of 2 - 10 people

30+ years of industry experience

contact for pricing

contact for pricing

I

Innovative Dynamic Networks, Inc. provides a comprehensive range of Managed IT services to help businesses maintain their competitive edge. With over 17 years of experience in the field, they offer customized solutions to meet the unique needs of each client. From wired and wireless networks to cybersecurity services, IDN empowers productivity and boosts profitability with reliable wiring for high-speed data, wired and wireless data network services. Their team of professionals can manage all IT services needed to stay relevant in any industry.

team of 2 - 10 people

20+ years of industry experience

contact for pricing

contact for pricing

H
Sheridan, United States

Hit Rate Solutions provides top-notch call center services that cater to the diverse needs of various industries. Their expertise in appointment setting, lead generation, and customer engagement has helped numerous businesses thrive. By outsourcing their calling routine, companies can focus on core activities, enhancing productivity and overall performance. With a strong emphasis on quality and reliability, Hit Rate Solutions offers solutions tailored to meet specific business requirements. Whether it's improving customer satisfaction or driving revenue growth, their services are designed to deliver exceptional results. From 24/7 support to real-time reporting and analytics, Hit Rate Solutions provides a comprehensive suite of tools to help businesses succeed.

team of 26 - 50 people

15+ years of industry experience

contact for pricing

min project budget $1k

U
Wongan Hills, Australia

Unity4 delivers real-time insights and superior performance through its complete customer interaction model. This enables continuous improvement and generates vital success outcomes for clients. The company's expertise in business services, including customer service outsourcing, digital strategy development, and conversion optimization, helps clients navigate the disrupted marketplace. Unity4's workforce is a critical differentiator, with over 800 employees worldwide working from home. The company uses AI-powered tools to create better agents, platforms, and account management. This results in better outcomes for clients, including increased revenue and improved customer relationships.

team of 501 - 1000 people

20+ years of industry experience

rate $25 - $50 / hr

min project budget $10k

A
Pristina, Kosovo

AnchorzUp provides quality staff outsourcing and solutions to help businesses achieve their goals. With a proven track record of building and managing successful outsourced teams, they strive for trust and quality service. Their goal is to build long-term outsourcing partnerships based on these core values. By hiring external professionals with cross-industry experience, companies can get work done faster and better. AnchorzUp finds the right cultural fit for clients through recruitment services that include a call for applications, qualification, interviews, vetting, and shortlisting. The company provides administrative oversight and HR management, including layoffs and replacements, personnel files, leaves, benefits, insurance, and more. Cultural training is also offered to outsourced professionals. AnchorzUp treats all employees with integrity, providing a dynamic and friendly working environment that champions work-life balance. Employees are guaranteed additional days off for charity contributions and have access to clear career development programs and competitive compensation.

team of 2 - 10 people

4 years of industry experience

contact for pricing

contact for pricing

W
Portland, United States

WellReceived provides medical answering services to help healthcare practices grow and succeed. With 24/7 coverage, they offer a range of benefits including increased patient satisfaction, improved communication with clinicians, and enhanced patient experience. By partnering with WellReceived, healthcare practices can focus on their core business while knowing that sensitive patient information is handled by trained professionals. WellReceived's services include medical reception, new patient intake, after-hours support, and more. They are fully HIPAA-compliant and committed to providing exceptional care to patients. With WellReceived, you can rest assured that your practice will receive personalized attention and support every day of the year.

team of 2 - 10 people

6 years of industry experience

contact for pricing

contact for pricing

M
Tampa, United States

MGSI provides comprehensive medical billing services, including fee schedule analysis, healthcare contract management, insurance eligibility verification, and customized billing protocols. With extensive expertise in delivering multi-specialty medical billing solutions, MGSI improves practice collections, reduces days in AR, and increases profitability. The company's software and processes enable 95% first claims pass acceptance, 96% of claims paid in 30 days, and 99% of payer claims collected. Medical practices can maximize reimbursement by leveraging MGSI's expertise in medical coding and billing, denial management, and procedure/diagnosis analysis.

team of 26 - 50 people

30+ years of industry experience

rate $100 - $150 / hr

min project budget $1k

Online Fulfillment Sverige AB is a leading provider of outsourcing services, specializing in customer service, sales outsourcing, call center services, and business services. By leveraging their expertise, businesses can improve efficiency, reduce costs, and enhance customer satisfaction.

team of 26 - 50 people

30+ years of industry experience

contact for pricing

contact for pricing

O
Banbury, United Kingdom

Oneresource Virtual Assistants Ltd offers a range of services to support business growth, including customer service outsourcing, social media marketing, email marketing, sales outsourcing, and more. By hiring a virtual assistant, businesses can free up time to focus on growing their company. Oneresource provides a safe pair of hands to take care of repetitive or time-consuming tasks, allowing companies to concentrate on their core activities. With a pay-as-you-go service, businesses only pay for the resources needed, and no recruitment costs are involved.

team of 2 - 10 people

15+ years of industry experience

rate $25 - $50 / hr

min project budget $1k

P

Pac Biz Contact Center Outsourcing offers a range of services to help businesses deliver exceptional customer experiences. Their services include business services, customer service outsourcing, and call center services. By outsourcing these functions to Pac Biz, companies can improve their customer satisfaction and profitability. Pac Biz provides scalable strategies for any business, from agreements to billing. They supply 24/7 contact center agents for growing enterprises in various industries such as eCommerce, healthcare, transportation, and more. With Pac Biz, businesses can grow exponentially without compromising on CX quality.

team of 26 - 50 people

10+ years of industry experience

contact for pricing

min project budget $1k

7
Brooklyn Park, United States

7 Virtual Assistant Services provides tailored support to help businesses grow and thrive. With their efficient virtual assistants, clients can save time and money by outsourcing tasks such as customer service outsourcing, market research, and more. This allows them to focus on core objectives and increase productivity. By hiring a virtual assistant from 7 Virtual Assistant Services, businesses can enjoy cost savings, improved data security, and enhanced brand reputation. Their services are designed to boost online business success, reduce workload, and improve work-life balance. With a focus on customer satisfaction and building enduring partnerships, 7 Virtual Assistant Services is the go-to choice for businesses seeking reliable virtual support.

team of 2 - 10 people

10+ years of industry experience

contact for pricing

contact for pricing

Parangat Technologies is a digital reformation company that provides innovative and pragmatic solutions to transform ideas into exceptional mobile experiences. By utilizing AI, Mendix, and Web3.0 technologies, the company creates impactful applications that cater to various industries. Their services include web and software development, mobile app development, artificial intelligence, IoT development, cloud computing, business services, customer service outsourcing, and app designing. These services enable businesses to achieve success faster, work seamlessly across platforms, and gain a competitive edge in the market. With a proven track record of developing end-to-end applications, Parangat Technologies empowers businesses to power their growth with tailored solutions.

team of 26 - 50 people

15+ years of industry experience

contact for pricing

min project budget $10k

Expert virtual assistants provide a range of services to businesses, enabling them to maximize productivity and efficiency. From web development and software development to customer service outsourcing and digital marketing, Wervas Virtual Assistant Services caters to various business needs. By leveraging the expertise of skilled virtual assistants, companies can save time, resources, and costs while focusing on core operations. With 24/7 availability and flexible pricing models, Wervas helps businesses streamline their workflows, improve client experiences, and achieve their goals.

team of 2 - 10 people

10+ years of industry experience

contact for pricing

min project budget $1k

E
Fleurus, Belgium

Entra Group has been a trusted partner for over 50 years, providing high-quality services to help businesses thrive. Their call center and back office solutions enable companies to manage client interactions efficiently. With expertise in various sectors, Entra offers flexible and qualitative solutions for HR needs, including recruitment, training, and talent management. By partnering with Entra, businesses can focus on their core activities while leveraging the company's extensive experience. Entra's services cater to diverse industries, including social entrepreneurship and public administration. The company's commitment to quality and innovation has earned it a reputation as a reliable provider of global solutions.

team of 101 - 250 people

50+ years of industry experience

contact for pricing

contact for pricing

V
Vancouver, Canada

At Virtual Assistant Canada, we provide high-quality virtual assistant services to businesses and entrepreneurs. Our team of experienced virtual assistants are dedicated to delivering exceptional support and results. With our expertise in business services, e-commerce solutions, marketing and advertising, you can focus on what matters most - growing your business. We use the latest technologies to ensure seamless communication and efficient operations. Let us help you succeed with our expert virtual assistant services.

team of 2 - 10 people

unknown

contact for pricing

min project budget $1k

M
Elgin, United States

MAI provides integrated multi-channel contact center, order processing and warehousing/fulfillment solutions to enhance customer service and improve profitability. With a focus on cost-effectiveness and tailored approaches, MAI delivers custom-built solutions to meet specific client needs. The company strives to create a pleasant work environment that fosters employee development and positive community contributions. By offering honest, integral, respectful, and sincere services, MAI helps businesses build strong relationships with their customers.

team of 101 - 250 people

40+ years of industry experience

contact for pricing

min project budget $1k

I
Makati, Philippines

A leading business process optimization company, Infinit-O Global creates endless opportunities by redefining agile culture and innovation. With 18 years of experience in strategic business process optimization, they partner with fast-growing companies in Investment Management, Healthcare, and Technology to deliver data-driven solutions and provide a strategic advantage. Their services include project management, customer service outsourcing, call center services, and sales outsourcing, which help clients boost growth by future-proofing their success.

team of 101 - 250 people

20+ years of industry experience

contact for pricing

min project budget $1k

G
Salisbury, United States

GCS Agents provides a range of contact center services, including business services and customer service outsourcing. These services can help businesses scale their operations, reduce costs, and improve customer satisfaction. With expertise in call center management, GCS Agents can help clients meet their service level agreements and achieve remarkable results. The company's variable cost model allows clients to save up to 20% on their contact center expenses. Additionally, GCS Agents' soft skills training program helps employees develop essential skills for delivering exceptional customer experiences.

team of 101 - 250 people

20+ years of industry experience

rate $25 - $50 / hr

min project budget $50k

A
Northbrook, United States

Appletree Answers provides customized call center solutions that exceed customer expectations. With their expert team, businesses can ensure timely phone coverage and maximize productivity. Their services include business services, customer service outsourcing, and call center services, which help companies stay competitive in the market. By offering 24/7 availability, Appletree Answers enables businesses to respond promptly to customer inquiries and opportunities. This results in increased customer satisfaction and loyalty. With their commitment to professionalism and efficiency, Appletree Answers helps businesses focus on growth and expansion.

team of 101 - 250 people

30+ years of industry experience

contact for pricing

contact for pricing

C
Tallinn, Estonia

CSC Telecom offers a range of business services that help organizations streamline their operations and improve efficiency. Their customer service outsourcing services enable businesses to provide exceptional support to their customers, while their call center services ensure timely and effective communication. By leveraging CSC Telecom's solutions, companies can reduce costs, enhance customer satisfaction, and gain a competitive edge in the market. With its expertise in digitalization, CSC Telecom helps businesses navigate the ever-evolving technology landscape and capitalize on new opportunities.

team of 2 - 10 people

30+ years of industry experience

contact for pricing

contact for pricing

A
Nugegoda, Sri Lanka

AcrilSEO provides comprehensive web and software development services to enhance online presence. Their team of experienced experts can help businesses with e-commerce development, business services, customer service outsourcing, web design, search engine optimization, social media marketing, and more. By partnering with AcrilSEO, organizations can benefit from increased website traffic, improved visibility, and enhanced brand reputation. With expertise in Google ranking factors and a proven track record of success, AcrilSEO is the go-to choice for businesses seeking to dominate online search results.

team of 26 - 50 people

15+ years of industry experience

contact for pricing

min project budget $1k

E
Tübingen, Germany

EDVLAB Communications provides professional call center services to international clients, offering a range of solutions including inbound and outbound services, telefonschulung, and telemarketing. The company's experienced team uses advanced tools and technology to deliver high-quality results, ensuring that clients achieve their marketing goals. With expertise in customer service outsourcing, direct marketing, and call center services, EDVLAB Communications helps businesses thrive in the global market.

team of 2 - 10 people

20+ years of industry experience

contact for pricing

contact for pricing

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Tips for Hiring Customer Service Outsourcing Agencies

Expert guidance to help you find the perfect Customer Service Outsourcing agency partner for your project from 1893 available options

Define Your Goals

Before contacting Customer Service Outsourcing agencies, clearly define your project goals, target audience, budget range, and timeline. This helps agencies provide accurate quotes and ensures better project outcomes.

Check Team Expertise

Look for agencies with proven expertise in your industry and the specific Customer Service Outsourcing services you need. Review their team credentials, certifications, and past work to ensure they can deliver quality results.

Review Case Studies

Examine detailed case studies and portfolios to understand how agencies approach projects similar to yours. Look for measurable results, creative solutions, and evidence of successful client relationships.

Compare Value, Not Just Price

While budget is important, focus on value rather than just the lowest price. Consider the agency's experience, quality of work, support level, and long-term partnership potential when making your decision.

Understand the Process

Ask potential agencies about their project management process, communication methods, revision cycles, and timeline expectations. A clear process indicates professionalism and helps avoid misunderstandings.

Request References

Don't hesitate to ask for client references and contact them directly. Speaking with previous clients provides valuable insights into the agency's work quality, communication style, and reliability.

Market Insights for Customer Service Outsourcing Services

Understand the current market landscape, pricing trends, and opportunities for your project

High availability
1893

Market Size

Customer Service Outsourcing agencies

Market standard
$3,851

Average Budget

Typical project investment

Competitive rates
$28/hr

Hourly Rate

Standard hourly pricing

Growing market
High

Demand

Customer Service Outsourcing services demand

Current Market Trends
  • Customer Service Outsourcing services are experiencing high demand
  • Remote collaboration has become the new standard
  • Agencies are focusing on specialized expertise
  • AI and automation are reshaping service delivery
  • Data-driven strategies are becoming essential
  • Mobile-first approaches dominate new projects
Top Skills in Demand

Most requested skills for Customer Service Outsourcing projects:

Machine LearningArtificial IntelligenceSAPPHPVoIPJava.NetPythonNode JSHosting

Frequently Asked Questions

Common questions about finding and working with Customer Service Outsourcing agencies (1893 available)

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