Explore 1,892 companies worldwide providing Customer Service Outsourcing services!

Leading companies include Numa, Wing Assistant, Enshored, Qualfon and XtendOps. A total of 1,892 Customer Service Outsourcing providers are ready to help. They serve clients such as Healthcare, Retail, E-commerce, Finance, Businesses, Telecommunications, Business, Technology, Business Services and Startups.

L
Makati, Philippines

Loop Contact Solutions helps businesses optimize their supply chains by providing modern audit and pay services. Their solutions enable efficient payment processing, reducing the risk of non-payment and associated costs. By leveraging cutting-edge technologies, Loop Contact Solutions ensures seamless payment transactions, allowing companies to focus on growth and development. The company's customer service outsourcing services provide 24/7 support, ensuring timely resolutions and enhanced customer satisfaction. With its business services, Loop Contact Solutions empowers businesses to streamline their operations, improve profitability, and drive success. Its call center services offer personalized support, while sales outsourcing enables companies to reach new customers and expand their market share.

team of 26 - 50 people

10+ years of industry experience

contact for pricing

min project budget $5k

M
Mandaluyong, Philippines

Magellan Solutions Outsourcing Inc is a leading provider of outsourced call center services, leveraging its expertise in big data analytics and business intelligence to deliver exceptional customer experience. By harnessing the power of AI-powered chatbots, speech recognition technology, and advanced data analytics, Magellan helps businesses streamline their operations, enhance customer satisfaction, and drive growth. With a focus on delivering tailored solutions for small and medium-sized enterprises (SMEs), Magellan's services encompass inbound call center outsourcing, customer service outsourcing, telemarketing, lead generation, appointment setting, and more. By partnering with Magellan Solutions Outsourcing Inc, businesses can unlock significant benefits, including improved customer engagement, increased sales conversions, and enhanced operational efficiency.

team of 101 - 250 people

20+ years of industry experience

contact for pricing

min project budget $10k

E
Long Beach, United States

Enshored provides a range of services to help ambitious businesses scale efficiently. Their custom-built teams of elite outsourcers deliver voice-driven customer service excellence, streamlining administrative tasks and boosting productivity. By leveraging global talent, Enshored's clients can focus on driving growth without the usual growing pains. With expertise in customer service outsourcing, digital marketing, and sales outsourcing, Enshored helps businesses like Novaalab, TravelPerk, Rocksbox, Paddle, Ecovacs, Merchbar, and others succeed. By partnering with Enshored, companies can enjoy top-quality solutions, reduced overhead, and increased margins.

team of 501 - 1000 people

10+ years of industry experience

contact for pricing

min project budget $1k

D

As a trusted partner in the digital world, Digital Hearts Co., Ltd. delivers innovative solutions to transform businesses. Their mobile app development services enable clients to create user-friendly experiences that drive engagement. The company's software development capabilities ensure seamless integration of technology into various industries. Cybersecurity & pentesting services protect clients' sensitive data from threats. Business services, customer service outsourcing, design, web design (UI/UX), graphic design, digital marketing, advertising, social media marketing (SMM), and call center services provide comprehensive support to clients. By leveraging their expertise, businesses can improve efficiency, enhance customer satisfaction, and gain a competitive edge in the market.

team of 501 - 1000 people

20+ years of industry experience

rate $25 - $50 / hr

contact for pricing

X
San Francisco, United States

XtendOps provides comprehensive business services and customer service outsourcing solutions to businesses worldwide. These tailored services enable companies to improve operational efficiency, enhance customer experiences, and drive growth. By leveraging XtendOps' expertise, clients can focus on core activities while outsourcing non-core functions. This approach benefits businesses by reducing costs, increasing productivity, and improving overall competitiveness. With a focus on innovation and customer satisfaction, XtendOps helps organizations achieve their goals and succeed in today's fast-paced business landscape.

team of 101 - 250 people

7 years of industry experience

contact for pricing

contact for pricing

W
Machelen, Belgium

WEngage is a European partner in creating the best and authentic customer experiences through various communication channels. With over 30 years of experience, they combine skilled people with powerful customer interaction technology to take customer engagement to the next level. Their multilingual offer optimizes customer connections throughout Europe. The company handles customer interactions from selection to retention, ensuring seamless experiences for customers. WEngage offers a one-stop-shop for customer interaction management, utilizing future-proof tools and providing continuous alignment with current and future needs. By leveraging their expertise, clients can differentiate themselves in competitive markets like the telecom industry and create flawless experiences for online shoppers.

team of 101 - 250 people

40+ years of industry experience

contact for pricing

contact for pricing

W
Berkeley, United States

Wing Assistant provides top-notch virtual assistance services to startups and enterprise teams. Their dedicated virtual assistants manage complex tasks, handle customer service, sales outreach, and marketing efforts. By leveraging their services, businesses can scale up or down as needed, prioritize work, and improve productivity. Wing Assistants are trained to learn and adapt to clients' processes, ensuring seamless integration with existing workflows. With rigorous quality control procedures in place, clients can trust that their work is handled efficiently and effectively.

team of 26 - 50 people

8 years of industry experience

contact for pricing

min project budget $1k

W
Grafton, United States

WOW24-7 provides expert IT staff augmentation, business services, customer service outsourcing, call center services, and technical support to businesses worldwide. These services improve brand perception, NPS, CSAT, LTV & ARPA while providing scalable customer support solutions. By outsourcing customer care, businesses can generate more revenue, increase retention, and append personalized customer experience.

team of 26 - 50 people

10+ years of industry experience

contact for pricing

min project budget $1k

D
Roswell, United States

Docufree provides enterprise information management and digital business process services to help organizations evolve into digital, data-driven enterprises. With its expertise in document scanning and digital transformation, Docufree helps clients streamline processes, automate records management, and secure personal identifiable information. By providing a 360-degree view of all case-related information, Docufree enables clients to solve problems faster and make smarter decisions. This allows them to focus less on closing the books and more on learning the story behind the numbers. Docufree's services also include customer service outsourcing and business services, which enable clients to better meet regulatory compliance. By leveraging technology, such as digital business process services, Docufree helps organizations unlock their full potential.

team of 26 - 50 people

20+ years of industry experience

contact for pricing

contact for pricing

V
Calgary, Canada

Virtual Gurus provides high-quality support for businesses, enabling them to focus on growth and productivity. The company offers a range of services including customer service outsourcing, digital marketing, social media marketing, and more. These services can benefit clients by providing skilled and dedicated support that meets their unique needs and business requirements. With Virtual Gurus, clients can save time, increase efficiency, and improve their overall operations. The company's innovative approach to virtual support also ensures a higher standard of quality than traditional outsourcing methods.

team of 2 - 10 people

10+ years of industry experience

rate $25 - $50 / hr

min project budget $1k

i
Lexington, United States

iBasis provides a comprehensive suite of communications solutions, empowering operators and digital players to navigate the challenges of data growth, increasing traffic complexity, and legacy service commoditization. By harnessing opportunity across roaming, IoT, and 5G, iBasis helps clients create unique technical and commercial solutions supported by data insights that speed up opportunity identification and action. The company's converged managed solutions span voice, mobile, IoT connectivity, infrastructure, fraud prevention, and other value-added services, designed to drive performance and transformation. With a global reach and nimble response to market developments, iBasis delivers optimized cost through its international communications capabilities, including Roaming, Voice, IoT, and Data. By utilizing its state-of-the-art IPX network and high-quality routes, redundancy, diversity, service management, and quality tools like InVision analytics, iBasis enables clients to realize optimized performance, profitability, and new revenue streams.

team of 101 - 250 people

30+ years of industry experience

contact for pricing

contact for pricing

L
Cheyenne, United States

Language I/O delivers real-time, accurate translations in 150 languages to enhance customer experience and satisfaction. With seamless integrations with popular CRMs like Salesforce, ServiceNow, ZenDesk, and Oracle, Language I/O empowers businesses to provide multilingual support efficiently. By leveraging AI-powered technology, the company provides fast and intelligent translation solutions that cater to various use cases, ensuring high-quality translations and improved customer engagement. Language I/O's services include multilingual customer support, call center services, and business services, which help reduce costs and boost CSAT and NPS scores. The company's technology is designed for ease of use, with a user-friendly interface that enables quick setup and deployment. By choosing Language I/O, businesses can save time and budget by utilizing their existing team to support multilingual customers.

team of 26 - 50 people

10+ years of industry experience

contact for pricing

contact for pricing

C
Markham, Canada

Callnovo provides comprehensive customer service solutions to businesses worldwide. With a strong focus on multilingual support, the company helps clients navigate the complexities of global customer service across various industries. Their services include business services, customer service outsourcing, call center services, and sales outsourcing, designed to unlock success for companies of all sizes. By partnering with Callnovo, clients can tap into a team of experienced representatives who offer 7*24-hour chat services, rapid response speeds, and expertise in multiple languages. This enables businesses to build strong relationships with their customers, improve customer satisfaction, and drive revenue growth. With Callnovo's help, companies can establish efficient brand service channels that support phone, email, online chat, and social media, providing a competitive edge in the market.

team of 501 - 1000 people

20+ years of industry experience

contact for pricing

contact for pricing

M
Kyiv, Ukraine

A reliable business process outsourcing (BPO) company in Ukraine, Mobilunity BPO has been supporting clients globally since 2010. Skilled at finding and hiring the right professionals to perform various tasks, from data labeling to customer care and account management. With over 10 years of experience in marketing and customer support services, the company is well-equipped to build dream teams for startups and large companies alike. Mobilunity BPO offers a hassle-free process of hiring remote assistants, including outsourced recruiting and HR services, data labeling for ML/AI projects, and more.

team of 26 - 50 people

15+ years of industry experience

contact for pricing

contact for pricing

U
Zagreb, Croatia

Utiliter is a cutting-edge software development company that specializes in creating bespoke business solutions powered by the latest technological advancements. The company's mission is to become a leading player in the market of high-quality software development. With its focus on innovative solutions and exceptional customer service, Utiliter delivers tailored software solutions for various industries, including hospitality, retail, and more. Their services include web and software development, mobile app development, AI development, IoT development, IT services & consulting, business services, customer service outsourcing, web design (UI/UX), and call center services. By leveraging the latest technologies such as Receive.IT, Avail.IT, and Make.IT, Utiliter enables businesses to streamline their operations, enhance customer experiences, and drive growth.

team of 2 - 10 people

20+ years of industry experience

contact for pricing

contact for pricing

O
Manhattan Beach, United States

Omnie Integrated Services Inc. provides Business Services and Customer Service Outsourcing to help businesses succeed in today's competitive market. By utilizing innovative technologies and strategies, they deliver exceptional customer experiences that embody their brand values. With a focus on automation, personalization, and efficiency, Omnie helps businesses streamline processes, drive down costs, and increase productivity. Their services are designed to meet the unique needs of each client, resulting in world-class Customer Satisfaction scores.

team of 26 - 50 people

6 years of industry experience

contact for pricing

min project budget $1k

C
Noida, India

A leading technology company, Cyfuture empowers businesses to deliver unparalleled performance through innovative solutions. With expertise in web and software development, mobile app development, and cloud computing services, Cyfuture helps clients transform their legacy systems into agile and efficient platforms. The company's analytics services provide valuable insights, enabling businesses to make informed decisions and drive profitable growth. Through its blockchain service, Cyfuture offers a secure and transparent system for data exchange and management. By leveraging cutting-edge technologies, including Google, AWS, Azure, and Alibaba, Cyfuture enables clients to stay ahead of the curve in an ever-evolving technological landscape.

team of 501 - 1000 people

20+ years of industry experience

contact for pricing

contact for pricing

E
Durban, South Africa

Ec3 South Africa offers a range of business services to support companies' growth. The BPO specialists provide customer service outsourcing, call center services, and social media marketing solutions to help businesses enhance their online presence. With expertise in direct marketing and business services, Ec3 helps clients improve customer engagement and drive sales. By leveraging Ec3's services, businesses can streamline operations, increase efficiency, and achieve cost savings. For example, customer service outsourcing enables companies to focus on core activities while maintaining high-quality support for customers. Social media marketing solutions help businesses reach new audiences and build brand awareness. Direct marketing strategies can be tailored to specific client needs to drive conversions and sales. By partnering with Ec3, businesses can tap into the expertise of a seasoned BPO partner and enjoy the benefits of improved customer service, increased online visibility, and enhanced sales performance.

team of 26 - 50 people

10+ years of industry experience

contact for pricing

min project budget $10k

N
Oakland, United States

Numa provides comprehensive business services that empower dealerships to deliver exceptional customer experiences. By leveraging generative AI, customers are turned into loyal fans, and employees are empowered to provide top-notch service. The company's solutions automate appointment booking, answer inbound calls, and route conversations based on customer needs and dealership criteria. This enables dealerships to boost CSI scores, reduce workload, and maximize efficiency across their service organization. With Numa, dealerships can make every customer feel like a priority, reducing hold music and unanswered voicemails. By integrating with leading Dealership Management Systems (DMS), customers receive live DMS activity, enhancing communication and engagement. Overall, Numa's innovative solutions revolutionize dealership operations, providing a competitive edge in the industry.

team of 2 - 10 people

10+ years of industry experience

contact for pricing

contact for pricing

A
Phoenixville, United States

ACE Tech Group offers a comprehensive range of IT services and solutions to help businesses thrive in the digital age. From cloud computing and cybersecurity to customer service outsourcing, they provide expert support to organizations of all sizes. With their extensive experience and commitment to ongoing training and certification, ACE Tech Group is well-equipped to handle even the most complex IT challenges. Their services include IT service & support, cloud consulting, cybersecurity & pentesting, business services, and customer service outsourcing, allowing businesses to focus on what matters most - growth and innovation.

team of 2 - 10 people

20+ years of industry experience

contact for pricing

contact for pricing

Q
Mexico City, Mexico

Qualfon helps businesses develop successful people and achieve their mission by providing a range of services. The company offers multichannel customer care solutions, including outbound telemarketing, inside sales, and help desk support. Additionally, Qualfon provides personalized direct mail, email campaigns, social strategies, and display ads to optimize marketing efforts. The company also offers variable digital print, print-on-demand, creative design, and finishing services to meet the needs of various clients. By leveraging data mining, customer segmentation, and recommendation engines, Qualfon helps businesses make informed decisions and drive growth.

team of 2 - 10 people

30+ years of industry experience

contact for pricing

contact for pricing

T
Gaithersburg, United States

Transparent BPO provides a range of services, including Business Services, Customer Service Outsourcing, Call Center Services, and Sales Outsourcing, designed to meet the unique needs of each client. These services can benefit clients by providing cost-effective solutions, increased efficiency, and improved customer satisfaction. By leveraging customized approaches and innovative technologies, Transparent BPO helps businesses achieve their goals and drive growth. The company's open model, passionate culture, and commitment to people over policy set it apart from other BPO providers.

team of 26 - 50 people

15+ years of industry experience

rate $25 - $50 / hr

min project budget $1k

S
New Delhi, India

SunTec India, a leading technology and data-centric outsourced services company, provides comprehensive solutions to businesses worldwide. With over 8,530 clients from 50 countries and 1,500 full-time employees, SunTec India offers top-notch services in web & software development, mobile app development, e-commerce development, business services, customer service outsourcing, digital marketing, search engine optimization (SEO), social media marketing (SMM), pay per click, data processing, management & support. By leveraging advanced technology and human skills, SunTec India helps clients achieve a competitive edge, refine processes, create long-lasting partnerships, simplify e-commerce, grow businesses, publish visual impact, and deliver results. The company's expertise spans end-to-end data management, business process outsourcing (BPO/BPM), comprehensive back-office services, eCommerce requirements, multi-process IT outsourcing, and more.

team of 501 - 1000 people

20+ years of industry experience

contact for pricing

min project budget $1k

O
Perth Amboy, United States

Ossisto's virtual assistant services help businesses streamline their operations, increase efficiency, and reduce costs. The company provides tailored solutions to meet the unique needs of each client. With Ossisto, businesses can focus on their core activities while enjoying the benefits of remote team management. Virtual assistant services include data entry tasks, customer service outsourcing, and sales outsourcing. These services enable businesses to save time and resources, ultimately leading to increased productivity and revenue. By partnering with Ossisto, clients can expect a high level of data security, regular updates, and ongoing support.

team of 26 - 50 people

9 years of industry experience

contact for pricing

min project budget $1k

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Tips for Hiring Customer Service Outsourcing Agencies

Expert guidance to help you find the perfect Customer Service Outsourcing agency partner for your project from 1892 available options

Define Your Goals

Before contacting Customer Service Outsourcing agencies, clearly define your project goals, target audience, budget range, and timeline. This helps agencies provide accurate quotes and ensures better project outcomes.

Check Team Expertise

Look for agencies with proven expertise in your industry and the specific Customer Service Outsourcing services you need. Review their team credentials, certifications, and past work to ensure they can deliver quality results.

Review Case Studies

Examine detailed case studies and portfolios to understand how agencies approach projects similar to yours. Look for measurable results, creative solutions, and evidence of successful client relationships.

Compare Value, Not Just Price

While budget is important, focus on value rather than just the lowest price. Consider the agency's experience, quality of work, support level, and long-term partnership potential when making your decision.

Understand the Process

Ask potential agencies about their project management process, communication methods, revision cycles, and timeline expectations. A clear process indicates professionalism and helps avoid misunderstandings.

Request References

Don't hesitate to ask for client references and contact them directly. Speaking with previous clients provides valuable insights into the agency's work quality, communication style, and reliability.

Market Insights for Customer Service Outsourcing Services

Understand the current market landscape, pricing trends, and opportunities for your project

High availability
1892

Market Size

Customer Service Outsourcing agencies

Market standard
$5,917

Average Budget

Typical project investment

Competitive rates
$33/hr

Hourly Rate

Standard hourly pricing

Growing market
High

Demand

Customer Service Outsourcing services demand

Current Market Trends
  • Customer Service Outsourcing services are experiencing high demand
  • Remote collaboration has become the new standard
  • Agencies are focusing on specialized expertise
  • AI and automation are reshaping service delivery
  • Data-driven strategies are becoming essential
  • Mobile-first approaches dominate new projects
Top Skills in Demand

Most requested skills for Customer Service Outsourcing projects:

Artificial IntelligenceSAPMachine LearningDigital TransformationPHPAWSQlikMakeJava.Net

Frequently Asked Questions

Common questions about finding and working with Customer Service Outsourcing agencies (1892 available)

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