Compare 1,902 companies worldwide offering Customer Service Outsourcing services!

Leading agencies include Numa, CMS, Dynava Oy, yoummday and Qualfon. A total of 1,902 Customer Service Outsourcing providers are ready to help. They serve clients such as Healthcare, Finance, Financial Services, Retail, Startups, Technology, Government, Real Estate, Customer Service and ECommerce.

Average starting budget
$11,680
while min. project budget is $500
based on 1,902 profiles
Average hourly rate
$27
and starting from $10 / hr
based on 1,902 profiles
Popular skills
Machine LearningE-commerce PlatformsDigital TransformationArtificial IntelligenceRPACRMVoIPTRPCLLMsJava
Key technical proficiencies
based on found companies
Also specialize in
Business Services (1920)Customer Service Outsourcing (1920)Call Center Services (1360)Sales Outsourcing (800)Web & Software Development (240)
Complementary specialties
validated by client feedback
Customer Service Outsourcing provides trained teams to handle customer inquiries on your behalf, whether by phone, email, chat, or social media. Services include setting up ticketing systems, writing response templates, training agents on your products or policies, and monitoring service quality. Sub-services often cover multilingual support, escalation management for complex issues, performance dashboards, customer feedback surveys, and continuous improvement plans to keep satisfaction high.
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Trusted by
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Found 1902 matching agencies

N
Oakland, United States

Numa provides comprehensive business services that empower dealerships to deliver exceptional customer experiences. By leveraging generative AI, customers are turned into loyal fans, and employees are empowered to provide top-notch service. The company's solutions automate appointment booking, answer inbound calls, and route conversations based on customer needs and dealership criteria. This enables dealerships to boost CSI scores, reduce workload, and maximize efficiency across their service organization. With Numa, dealerships can make every customer feel like a priority, reducing hold music and unanswered voicemails. By integrating with leading Dealership Management Systems (DMS), customers receive live DMS activity, enhancing communication and engagement. Overall, Numa's innovative solutions revolutionize dealership operations, providing a competitive edge in the industry.

team of 2 - 10 people

9 years of industry experience

contact for pricing

contact for pricing

CMS provides a range of business services that help organizations manage their customer interactions and communications effectively. Their live answering service ensures that calls are handled 24/7, providing businesses with a professional and responsive presence. The company's call center services are designed to deliver superior service without increasing costs, while the virtual receptionist solutions keep businesses moving around the clock. With customizable solutions, CMS caters to all types of businesses, from solo law offices to multi-national industrial companies. By streamlining workflows and keeping data synced across applications, CMS helps clients save time, money, and headaches. Their expertise in every industry ensures that businesses receive tailored answering services and call center solutions.

team of 2 - 10 people

50+ years of industry experience

contact for pricing

contact for pricing

D
Helsinki, Finland

Dynava Oy provides business services, including customer service outsourcing and call center services. This expertise enables clients to focus on their core activities while ensuring exceptional customer experiences. With Dynava's help, businesses can unlock their full customer service potential, sustain growth, and develop profitable relationships with customers. Dynava's team of experts in various industries offers personalized solutions for managing customer inquiries, sales, and more.

team of 26 - 50 people

40+ years of industry experience

contact for pricing

contact for pricing

y
Garching bei München, Germany

yoummday provides a range of services to support businesses and individuals. Their business services enable companies to focus on growth and development. Customer service outsourcing helps clients manage their customer inquiries efficiently. Call center services provide 24/7 support for customers. Sales outsourcing boosts revenue through effective sales strategies. For freelancers, yoummday offers flexible home office jobs with well pay. By leveraging these services, businesses can improve customer satisfaction, increase revenue, and reduce costs.

team of 101 - 250 people

9 years of industry experience

contact for pricing

min project budget $5k

Q
Mexico City, Mexico

Qualfon helps businesses develop successful people and achieve their mission by providing a range of services. The company offers multichannel customer care solutions, including outbound telemarketing, inside sales, and help desk support. Additionally, Qualfon provides personalized direct mail, email campaigns, social strategies, and display ads to optimize marketing efforts. The company also offers variable digital print, print-on-demand, creative design, and finishing services to meet the needs of various clients. By leveraging data mining, customer segmentation, and recommendation engines, Qualfon helps businesses make informed decisions and drive growth.

team of 2 - 10 people

20+ years of industry experience

contact for pricing

contact for pricing

H
Rancho Cucamonga, United States

HiredSupport provides expert customer support outsourcing services to help businesses scale their operations. With a team of experienced professionals, they handle all types of customer interactions, including live chat, tickets, emails, and voice calls. Their service allows companies to confidently expand their business while focusing on core activities. HiredSupport has experience with major software systems and can integrate seamlessly into existing infrastructure. By outsourcing support services, businesses can increase customer satisfaction, decrease response times, and improve ROI.

team of 2 - 10 people

10+ years of industry experience

contact for pricing

min project budget $1k

A
Phoenixville, United States

ACE Tech Group offers a comprehensive range of IT services and solutions to help businesses thrive in the digital age. From cloud computing and cybersecurity to customer service outsourcing, they provide expert support to organizations of all sizes. With their extensive experience and commitment to ongoing training and certification, ACE Tech Group is well-equipped to handle even the most complex IT challenges. Their services include IT service & support, cloud consulting, cybersecurity & pentesting, business services, and customer service outsourcing, allowing businesses to focus on what matters most - growth and innovation.

team of 2 - 10 people

20+ years of industry experience

contact for pricing

contact for pricing

i
Lexington, United States

iBasis provides a comprehensive suite of communications solutions, empowering operators and digital players to navigate the challenges of data growth, increasing traffic complexity, and legacy service commoditization. By harnessing opportunity across roaming, IoT, and 5G, iBasis helps clients create unique technical and commercial solutions supported by data insights that speed up opportunity identification and action. The company's converged managed solutions span voice, mobile, IoT connectivity, infrastructure, fraud prevention, and other value-added services, designed to drive performance and transformation. With a global reach and nimble response to market developments, iBasis delivers optimized cost through its international communications capabilities, including Roaming, Voice, IoT, and Data. By utilizing its state-of-the-art IPX network and high-quality routes, redundancy, diversity, service management, and quality tools like InVision analytics, iBasis enables clients to realize optimized performance, profitability, and new revenue streams.

team of 101 - 250 people

20+ years of industry experience

contact for pricing

contact for pricing

O
Manhattan Beach, United States

Omnie Integrated Services Inc. provides Business Services and Customer Service Outsourcing to help businesses succeed in today's competitive market. By utilizing innovative technologies and strategies, they deliver exceptional customer experiences that embody their brand values. With a focus on automation, personalization, and efficiency, Omnie helps businesses streamline processes, drive down costs, and increase productivity. Their services are designed to meet the unique needs of each client, resulting in world-class Customer Satisfaction scores.

team of 26 - 50 people

5 years of industry experience

contact for pricing

min project budget $1k

S
New Delhi, India

SunTec India, a leading technology and data-centric outsourced services company, provides comprehensive solutions to businesses worldwide. With over 8,530 clients from 50 countries and 1,500 full-time employees, SunTec India offers top-notch services in web & software development, mobile app development, e-commerce development, business services, customer service outsourcing, digital marketing, search engine optimization (SEO), social media marketing (SMM), pay per click, data processing, management & support. By leveraging advanced technology and human skills, SunTec India helps clients achieve a competitive edge, refine processes, create long-lasting partnerships, simplify e-commerce, grow businesses, publish visual impact, and deliver results. The company's expertise spans end-to-end data management, business process outsourcing (BPO/BPM), comprehensive back-office services, eCommerce requirements, multi-process IT outsourcing, and more.

team of 501 - 1000 people

20+ years of industry experience

contact for pricing

min project budget $1k

O
Perth Amboy, United States

Ossisto's virtual assistant services help businesses streamline their operations, increase efficiency, and reduce costs. The company provides tailored solutions to meet the unique needs of each client. With Ossisto, businesses can focus on their core activities while enjoying the benefits of remote team management. Virtual assistant services include data entry tasks, customer service outsourcing, and sales outsourcing. These services enable businesses to save time and resources, ultimately leading to increased productivity and revenue. By partnering with Ossisto, clients can expect a high level of data security, regular updates, and ongoing support.

team of 26 - 50 people

8 years of industry experience

contact for pricing

min project budget $1k

M
Moore Park Beach, Australia

Matchboard provides a smart and efficient way to source trusted suppliers for your business needs. By using their free matching platform, businesses can quickly identify the right suppliers to meet their specific requirements. This saves time and hassle, allowing companies to focus on their core operations. Matchboard's objective and unbiased matching system ensures that clients receive high-quality suppliers who are pre-screened by clients. With this service, businesses can improve customer service, increase efficiency, and reduce costs. The platform is easy to use, with a simple questionnaire that helps match potential suppliers to the client's needs.

team of 2 - 10 people

10+ years of industry experience

contact for pricing

contact for pricing

T
Gaithersburg, United States

Transparent BPO provides a range of services, including Business Services, Customer Service Outsourcing, Call Center Services, and Sales Outsourcing, designed to meet the unique needs of each client. These services can benefit clients by providing cost-effective solutions, increased efficiency, and improved customer satisfaction. By leveraging customized approaches and innovative technologies, Transparent BPO helps businesses achieve their goals and drive growth. The company's open model, passionate culture, and commitment to people over policy set it apart from other BPO providers.

team of 26 - 50 people

15+ years of industry experience

rate $25 - $50 / hr

min project budget $1k

L
Cheyenne, United States

Language I/O delivers real-time, accurate translations in 150 languages to enhance customer experience and satisfaction. With seamless integrations with popular CRMs like Salesforce, ServiceNow, ZenDesk, and Oracle, Language I/O empowers businesses to provide multilingual support efficiently. By leveraging AI-powered technology, the company provides fast and intelligent translation solutions that cater to various use cases, ensuring high-quality translations and improved customer engagement. Language I/O's services include multilingual customer support, call center services, and business services, which help reduce costs and boost CSAT and NPS scores. The company's technology is designed for ease of use, with a user-friendly interface that enables quick setup and deployment. By choosing Language I/O, businesses can save time and budget by utilizing their existing team to support multilingual customers.

team of 26 - 50 people

10+ years of industry experience

contact for pricing

contact for pricing

E
Durban, South Africa

Ec3 South Africa offers a range of business services to support companies' growth. The BPO specialists provide customer service outsourcing, call center services, and social media marketing solutions to help businesses enhance their online presence. With expertise in direct marketing and business services, Ec3 helps clients improve customer engagement and drive sales. By leveraging Ec3's services, businesses can streamline operations, increase efficiency, and achieve cost savings. For example, customer service outsourcing enables companies to focus on core activities while maintaining high-quality support for customers. Social media marketing solutions help businesses reach new audiences and build brand awareness. Direct marketing strategies can be tailored to specific client needs to drive conversions and sales. By partnering with Ec3, businesses can tap into the expertise of a seasoned BPO partner and enjoy the benefits of improved customer service, increased online visibility, and enhanced sales performance.

team of 26 - 50 people

10+ years of industry experience

contact for pricing

min project budget $10k

M
Kyiv, Ukraine

A reliable business process outsourcing (BPO) company in Ukraine, Mobilunity BPO has been supporting clients globally since 2010. Skilled at finding and hiring the right professionals to perform various tasks, from data labeling to customer care and account management. With over 10 years of experience in marketing and customer support services, the company is well-equipped to build dream teams for startups and large companies alike. Mobilunity BPO offers a hassle-free process of hiring remote assistants, including outsourced recruiting and HR services, data labeling for ML/AI projects, and more.

team of 26 - 50 people

15+ years of industry experience

contact for pricing

contact for pricing

Answering Specialists provides professional answering services and voicemail solutions to businesses. These services help companies manage their phone system efficiently, ensuring a high level of customer service and support. With Tru-Live phone answering service, clients can expect a live person answering their phones in their office name, providing a personalized and professional touch. This service is customizable to meet the specific needs of each client, allowing them to handle calls in their desired manner. Answering Specialists also handles common annoyances such as prank calls and sales pitches, without charging extra fees. Their services benefit businesses by enhancing customer satisfaction, improving communication, and increasing productivity.

team of 2 - 10 people

unknown

rate $25 - $50 / hr

min project budget $1k

T
Erkelenz, Germany

Tolksdorf Communication provides expert call center solutions to help businesses achieve growth, reputation, and success. Their services include business services, customer service outsourcing, call center services, and sales outsourcing. These services enable companies to enhance their customer experience, improve efficiency, and increase productivity. By leveraging Tolksdorf Communication's expertise in inbound marketing, lead management, and telemarketing strategies, businesses can stay ahead of the competition and achieve their goals. With a focus on delivering exceptional customer service, Tolksdorf Communication helps companies build strong relationships with their customers and drive long-term success.

team of 26 - 50 people

20+ years of industry experience

contact for pricing

min project budget $1k

A
Lisbon, Portugal

Altice Empresas offers a wide range of services to support businesses, enabling them to focus on their core activities. The company provides business services that help companies streamline their operations, improve customer satisfaction, and increase efficiency. Altice Empresas' customer service outsourcing solutions allow businesses to tap into expert teams, freeing up resources for growth and innovation. By leveraging technology and expertise, Altice Empresas helps clients benefit from improved communication, enhanced customer experiences, and increased competitiveness.

team of 101 - 250 people

30+ years of industry experience

contact for pricing

min project budget $250k

C
Noida, India

A leading technology company, Cyfuture empowers businesses to deliver unparalleled performance through innovative solutions. With expertise in web and software development, mobile app development, and cloud computing services, Cyfuture helps clients transform their legacy systems into agile and efficient platforms. The company's analytics services provide valuable insights, enabling businesses to make informed decisions and drive profitable growth. Through its blockchain service, Cyfuture offers a secure and transparent system for data exchange and management. By leveraging cutting-edge technologies, including Google, AWS, Azure, and Alibaba, Cyfuture enables clients to stay ahead of the curve in an ever-evolving technological landscape.

team of 501 - 1000 people

20+ years of industry experience

contact for pricing

contact for pricing

U
Zagreb, Croatia

Utiliter is a cutting-edge software development company that specializes in creating bespoke business solutions powered by the latest technological advancements. The company's mission is to become a leading player in the market of high-quality software development. With its focus on innovative solutions and exceptional customer service, Utiliter delivers tailored software solutions for various industries, including hospitality, retail, and more. Their services include web and software development, mobile app development, AI development, IoT development, IT services & consulting, business services, customer service outsourcing, web design (UI/UX), and call center services. By leveraging the latest technologies such as Receive.IT, Avail.IT, and Make.IT, Utiliter enables businesses to streamline their operations, enhance customer experiences, and drive growth.

team of 2 - 10 people

15+ years of industry experience

contact for pricing

contact for pricing

C
Markham, Canada

Callnovo provides comprehensive customer service solutions to businesses worldwide. With a strong focus on multilingual support, the company helps clients navigate the complexities of global customer service across various industries. Their services include business services, customer service outsourcing, call center services, and sales outsourcing, designed to unlock success for companies of all sizes. By partnering with Callnovo, clients can tap into a team of experienced representatives who offer 7*24-hour chat services, rapid response speeds, and expertise in multiple languages. This enables businesses to build strong relationships with their customers, improve customer satisfaction, and drive revenue growth. With Callnovo's help, companies can establish efficient brand service channels that support phone, email, online chat, and social media, providing a competitive edge in the market.

team of 501 - 1000 people

20+ years of industry experience

contact for pricing

contact for pricing

P
Lowestoft, United Kingdom

Pocket Receptionist provides expert virtual receptionist services to businesses, ensuring dedicated professionals answer calls and nurture customers. This service improves customer care, increases sales, and boosts brand reputation. With their UK-based call answering service, businesses can reduce missed calls, improve customer service, and save time and money. Their team offers tailored solutions for various industries.

team of 26 - 50 people

9 years of industry experience

contact for pricing

contact for pricing

Data Entry Outsourced provides a range of business services, including customer service outsourcing and call center services. By outsourcing data entry tasks, companies can save over 70% on their budgets and enjoy operational efficiency. The company's team of trained professionals ensures transparency, efficiency, and accuracy in data entry. With years of experience, Data Entry Outsourced delivers high-quality results and is committed to helping businesses succeed. The company's services are designed to suit the needs of various industries, including customer service and call center operations. By partnering with Data Entry Outsourced, companies can enjoy cost savings, improved efficiency, and enhanced customer satisfaction.

team of 26 - 50 people

20+ years of industry experience

contact for pricing

min project budget $1k

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