Leading companies include Alyce, Cogito Corp, DeskMoz, Kareo and Scranton Gillette Communications, Inc.. A total of 1,892 Customer Service Outsourcing providers are ready to help. They serve clients such as Healthcare, Retail, E-commerce, Finance, Businesses, Telecommunications, Business, Technology, Business Services and Startups.
EXL Service helps businesses unlock their full potential by leveraging cutting-edge technologies like generative AI, data analytics, and automation. Their services enable organizations to scale the integration of generative AI, deliver exceptional customer experiences, and create measurable value through advanced analytics and AI. By combining data, AI, and analytics, EXL partners with clients across various industries to drive growth, improve operating margins, and achieve sustainability.
team of 1000+ people
20+ years of industry experience
contact for pricing
min project budget $1k
ModSquad provides customer success and moderation services that offer transparency, control, and results. With its tech-centric approach, the company intelligently automates services to improve efficiency and enhance customer satisfaction. ModSquad's secure workspace powered by Cubeless ensures a safe community for customers, while its customer support services are customized to meet business goals. The company helps clients deliver satisfaction, inspire loyalty, and stay on budget. By outsourcing to ModSquad, businesses can pivot, scale up, and improve quality without trade-offs.
team of 1000+ people
15+ years of industry experience
contact for pricing
contact for pricing
inSided provides a customer success community software that enables businesses to engage their customers in peer-to-peer discussions, events, and segmented user-groups. This platform helps increase customer self-service, productivity, and proactiveness by decreasing customer support questions. It also facilitates product feedback and updates, promoting loyalty and advocacy among customers. By leveraging this platform, businesses can improve customer satisfaction and retention. Additionally, inSided offers a knowledge base, gamification, and integrated tools to enhance the customer experience.
team of 26 - 50 people
15+ years of industry experience
contact for pricing
contact for pricing
CloudTask provides a platform for businesses to find and hire remote RevOps talent, streamlining the hiring process and reducing costs. With access to video profiles, work experience, and monthly rates for 500+ candidates seeking RevOps roles, businesses can fill their talent gaps quickly and efficiently. Additionally, CloudTask offers a marketplace for sales agencies specializing in revenue operations tasks, providing businesses with a one-stop-shop for all their RevOps needs. By leveraging the CloudTask platform, businesses can gain access to pre-vetted remote job seekers and sales agencies from across the globe, enabling them to focus on what matters most - growing their business.
team of 2 - 10 people
10+ years of industry experience
contact for pricing
min project budget $1k
Cogito Corp specializes in providing Big Data & BI, AI Development, Business Services, Customer Service Outsourcing, Call Center Services to empower businesses. Their services help improve customer experience, sales performance, and agent productivity. With real-time conversation intelligence, personalized coaching plans, and AI-driven insights, Cogito helps teams handle challenging situations effectively. By leveraging Emotion AI, Conversation AI, and Generative AI, the company strengthens relationships and optimizes workflows, leading to healthier work environments and improved employee well-being.
team of 26 - 50 people
15+ years of industry experience
contact for pricing
contact for pricing
Aureon provides end-to-end business solutions that boost productivity and achieve powerful results. With 30 years of experience, the company delivers simple, full-service solutions to accelerate businesses. Aureon's experts offer innovative and reliable technology solutions that allow clients to focus on what matters most. The company's extensive communication tools, vast fiber optic network, and IT expertise enable businesses to stay competitive and efficient. By partnering with Aureon, clients can expect connectivity, security, and assurance of their business's competitiveness. With locations in Des Moines, Omaha, and Kansas City, Aureon serves clients in 48 states.
team of 101 - 250 people
30+ years of industry experience
contact for pricing
min project budget $1k
Saucal specializes in developing, enhancing, and maintaining online stores powered by WooCommerce. By leveraging their expertise, businesses can extend their in-house team, fill knowledge gaps, and stay informed throughout the process. Saucal's support and maintenance plans ensure websites remain up and running 24/7. This expert agency offers comprehensive services that benefit clients by providing a tailored solution for their e-commerce needs.
team of 2 - 10 people
15+ years of industry experience
rate $150 - $200 / hr
min project budget $10k
Alyce is a corporate gifting platform that helps businesses create personalized and engaging experiences for their customers. With its advanced technology and AI-driven gift options, Alyce provides a powerful tool for boosting customer engagement and retention. Our platform is designed to help businesses win more customers by creating lasting connections with their recipients. By using Alyce, businesses can improve their sales pipeline, increase conversions, and save hours per gifting campaign. We're proud to be the go-to platform for leading companies in the industry.
team of 26 - 50 people
10+ years of industry experience
contact for pricing
contact for pricing
Scranton Gillette Companies provides comprehensive content and marketing solutions to various industries. Their services include Business Services, Customer Service Outsourcing, Search Engine Optimization (SEO), Marketing Strategy, Event Marketing, serving residential and commercial design and construction industries. By leveraging their expertise, clients can enhance engagement, drive brand growth, and achieve business objectives. Scranton Gillette Companies is dedicated to delivering tailored content and marketing solutions that cater to the unique needs of each industry.
team of 101 - 250 people
120+ years of industry experience
contact for pricing
contact for pricing
Kareo provides comprehensive software solutions to support the operations of independent healthcare practices. Their integrated care delivery workflow optimizes provider time, enabling efficient billing and revenue cycle management. By streamlining patient collections, improving patient engagement, and providing a secure platform for telehealth services, Kareo helps practices maximize insurance reimbursements and increase revenue. The company's cloud-based EHR system is designed to be easy to use, with features such as automated marketing and front office tools to help build brand awareness and connect with patients. Kareo's solution consultants offer personalized support to ensure clients achieve success from the start. With a focus on independent practices, not hospitals, Kareo simplifies complex functionality, provides friendly and flexible design options, and offers free support and training.
team of 101 - 250 people
20+ years of industry experience
contact for pricing
min project budget $1k
Boldly provides premium executive assistants to leaders in crucial roles. Their services include Business Services, Admin Services, Customer Service Outsourcing, Digital Marketing, Social Media Marketing, and Content Writing/Copywriting. By partnering with Boldly, clients can benefit from personalized support, reduced hiring time, and increased productivity. With a focus on long-term partnerships and the opportunity for fulfilling remote careers, Boldly EAs are driven by a passion for helping leaders succeed.
team of 26 - 50 people
15+ years of industry experience
rate $25 - $50 / hr
min project budget $1k
Simplr provides AI-driven customer service solutions that help businesses improve customer satisfaction and reduce costs. With its GenAI chatbot, Simplr enables brands to deliver exceptional customer experiences while making CX a revenue-generating part of the business. The company's services include customer service outsourcing, social media marketing, and automation-first approaches to CX. By leveraging generative AI and human talent, Simplr helps businesses drive revenue with pre-sale conversions and customer loyalty. This approach has helped companies improve CSAT, deliver industry-leading response times, and eliminate forecasting, coaching, and training. With Simplr's scalable support services, businesses can focus on growth while having a trusted intelligent chatbot backed by a wealth of human support agents.
team of 26 - 50 people
9 years of industry experience
contact for pricing
min project budget $50k
ThinkOwl provides AI-driven solutions to enhance customer support and boost productivity. Its platform automates business processes, enabling swift and efficient acceleration of business objectives. With ThinkOwl, companies can streamline dialogues, delivering exceptional customer service experiences and significant cost savings. The company offers AI-powered services for customer communication, process automation, document management, and more.
team of 2 - 10 people
9 years of industry experience
contact for pricing
contact for pricing
PATLive provides live answering services and virtual receptionists to help businesses deliver an engaging experience on every customer interaction. Their 24/7 live answering service is staffed by friendly US receptionists who act as a seamless extension of their clients' teams. With capabilities similar to those of an in-office receptionist, PATLive's services include screening and transfers, message taking, lead collection, sales calls, and event registrations. These services are designed to help businesses grow and succeed. By providing high-quality answering services, PATLive enables businesses to focus on their core activities while ensuring that every customer interaction is handled professionally and efficiently.
team of 101 - 250 people
30+ years of industry experience
contact for pricing
contact for pricing
Evoice provides expert call center services, including customer service outsourcing and business services. These services help businesses improve their customer experience, increase efficiency, and reduce costs. With Evoice's cutting-edge technology and skilled professionals, clients can benefit from enhanced communication, streamlined operations, and increased productivity. By leveraging Evoice's expertise in call center services, organizations can stay ahead of the competition and achieve their business goals.
team of 101 - 250 people
30+ years of industry experience
contact for pricing
contact for pricing
TDCX is a leading provider of business process outsourcing (BPO) services in customer experience. The company offers a range of services, including business services, customer service outsourcing, call center services, and sales outsourcing. These services enable clients to scale faster, perform better, and go further. TDCX combines cutting-edge technology with human intelligence to help clients surpass their customer experience goals. With expertise in digital advertising, e-commerce, fintech, gaming, mobility, tech, and travel, the company is a trusted partner for high-growth, new economy companies. By leveraging Asia's growth potential, clients can achieve greater efficiency, productivity, and profitability. TDCX's innovative approach to customer experience solutions has made it a renowned outsourced services provider of digital customer experience solutions.
team of 1000+ people
30+ years of industry experience
contact for pricing
min project budget $100k
Liveops provides business services, including customer service outsourcing, call center services, and sales outsourcing. These services enable companies to strengthen their brand by delivering cost-effective solutions for planned and unplanned customer experience needs. Liveops' VirtualFlex platform powers a distributed contact center that allows agents to work flexibly, providing great customer experiences. With the right talent at the right time, Liveops helps build brand loyalty and improves customer satisfaction. Companies can trust Liveops to represent their brand, ensuring excellent customer interactions.
team of 26 - 50 people
20+ years of industry experience
contact for pricing
min project budget $1k
Alltel Australia offers a range of services to support the growth and efficiency of Australian businesses. The company provides IT services & consulting, cybersecurity & pentesting, business services, customer service outsourcing, and call center services. These services enable businesses to streamline their operations, protect their digital assets, and enhance customer engagement. With expertise in cloud-based solutions, Alltel Australia helps businesses improve their communication channels, increase productivity, and reduce costs. The company's team of experienced professionals is dedicated to delivering personalized support and tailored solutions that meet the unique needs of each client.
team of 2 - 10 people
20+ years of industry experience
contact for pricing
contact for pricing
Prialto provides managed virtual assistant services that increase efficiency and achieve more. With over 13 years of experience, they deliver strong and proactive support to power success. Their consultative approach ensures productivity without managing another employee. Prialto offers executive, sales, operations, and other virtual assistant services to enhance productivity. They analyze workflows and provide best practices to proactively outline work that can be performed on behalf of clients. Engagement managers guide clients on how to delegate tasks. Prialto's assistants are trained and supported with a deep bench of experienced people, tools, and processes. This ensures seamless transition when an assistant is out or leaves.
team of 101 - 250 people
15+ years of industry experience
contact for pricing
min project budget $1k
NFOrce provides high-quality IT services and consulting, helping businesses power their workload with high-performance servers. With extensive lines of servers and A-Branded Hardware, NFOrce ensures customers benefit from unique features. The company offers customizable server configurations, ideal for enterprise-level applications. NFOrce's datacenters are ISO 27001 certified, ensuring the highest level of security. For budget-friendly options under €100, NFOrce offers quality hosting with competitive pricing. This enables businesses to focus on their core operations.
team of 2 - 10 people
20+ years of industry experience
contact for pricing
contact for pricing
Continuum Managed Services provides comprehensive IT solutions to support the growth and profitability of businesses. Their services include IT management software, cybersecurity, and business management tools. By automating and scaling IT operations, Continuum helps businesses streamline their core functions and focus on core competencies. This enables them to deliver exceptional client experiences, drive revenue growth, and stay ahead of evolving cyber threats. With a strong emphasis on customer support and community engagement, Continuum Managed Services empowers business owners to make informed decisions and achieve their goals.
team of 101 - 250 people
20+ years of industry experience
contact for pricing
min project budget $1k
Connect provides a comprehensive telephone answering service that enables businesses to manage their incoming calls professionally. This service is ideal for companies with busy schedules or those who require assistance in handling customer inquiries. The team at Connect handles all types of calls, including new enquiries, existing client queries, and messages, ensuring that every caller receives a prompt response. With their services, businesses can focus on their core activities while maintaining a seamless communication experience for their clients. Connect's telephone answering service is available on a monthly contract basis, allowing businesses to adjust their needs as required.
team of 2 - 10 people
unknown
contact for pricing
min project budget $1k
DeskMoz provides 24/7 live chat support and outsourcing services to businesses. Their highly experienced agents work round-the-clock to provide excellent customer service, resulting in 3x more qualified leads. DeskMoz's live chat services are designed to be effective, responsive, and economical compared to phone support and email support. With customizable features and free live chat software, they help businesses increase sales and improve customer engagement. Their services cover website support, Facebook page support, and lead generation, making them an ideal partner for companies looking to enhance their online presence.
team of 26 - 50 people
20+ years of industry experience
contact for pricing
min project budget $1k
Callbox is a leading provider of outsourced B2B marketing and sales support services. It leverages human and artificial intelligence to help businesses close more deals and expand their reach. The company offers various services including customer service outsourcing, call center services, sales outsourcing, and business services. These services enable companies to streamline their lead generation process, increase conversion rates, and launch new products with impact. By partnering with Callbox, businesses can gain access to a global network of leads from top B2B markets across North America, Asia-Pacific, Latin America, and EMEA. The company's expertise in B2B marketing spans multiple regions including Singapore, ANZ, and Asia. With over 100M revenue generated for LATAM-based campaigns, Callbox is well-equipped to help EMEA's leading B2B brands scale and expand. The company has been instrumental in launching new products into the market and helping businesses streamline their lead generation process.
team of 101 - 250 people
20+ years of industry experience
contact for pricing
contact for pricing
Tell us about your project and get matched with top-rated agencies. It’s fast, free, and backed by expert insight.
Post your project — free & easyExpert guidance to help you find the perfect Customer Service Outsourcing agency partner for your project from 1892 available options
Before contacting Customer Service Outsourcing agencies, clearly define your project goals, target audience, budget range, and timeline. This helps agencies provide accurate quotes and ensures better project outcomes.
Look for agencies with proven expertise in your industry and the specific Customer Service Outsourcing services you need. Review their team credentials, certifications, and past work to ensure they can deliver quality results.
Examine detailed case studies and portfolios to understand how agencies approach projects similar to yours. Look for measurable results, creative solutions, and evidence of successful client relationships.
While budget is important, focus on value rather than just the lowest price. Consider the agency's experience, quality of work, support level, and long-term partnership potential when making your decision.
Ask potential agencies about their project management process, communication methods, revision cycles, and timeline expectations. A clear process indicates professionalism and helps avoid misunderstandings.
Don't hesitate to ask for client references and contact them directly. Speaking with previous clients provides valuable insights into the agency's work quality, communication style, and reliability.
Understand the current market landscape, pricing trends, and opportunities for your project
Market Size
Customer Service Outsourcing agencies
Average Budget
Typical project investment
Hourly Rate
Standard hourly pricing
Demand
Customer Service Outsourcing services demand
Most requested skills for Customer Service Outsourcing projects:
Common questions about finding and working with Customer Service Outsourcing agencies (1892 available)
Explore top locations where agencies offer Customer Service Outsourcing
HeroAgencies helps you connect with the best experts in each domain.