Compare 1,902 companies worldwide offering Customer Service Outsourcing services!

Leading agencies include Alyce, Arise, Cogito Corp, Kareo and Scranton Gillette Communications, Inc.. A total of 1,902 Customer Service Outsourcing providers are ready to help. They serve clients such as Healthcare, Finance, Financial Services, Retail, Startups, Technology, Government, Real Estate, Customer Service and ECommerce.

Average starting budget
$11,680
while min. project budget is $500
based on 1,902 profiles
Average hourly rate
$27
and starting from $10 / hr
based on 1,902 profiles
Popular skills
Machine LearningE-commerce PlatformsDigital TransformationArtificial IntelligenceRPACRMVoIPTRPCLLMsJava
Key technical proficiencies
based on found companies
Also specialize in
Business Services (1920)Customer Service Outsourcing (1920)Call Center Services (1360)Sales Outsourcing (800)Web & Software Development (240)
Complementary specialties
validated by client feedback
Customer Service Outsourcing provides trained teams to handle customer inquiries on your behalf, whether by phone, email, chat, or social media. Services include setting up ticketing systems, writing response templates, training agents on your products or policies, and monitoring service quality. Sub-services often cover multilingual support, escalation management for complex issues, performance dashboards, customer feedback surveys, and continuous improvement plans to keep satisfaction high.
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Trusted by
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Found 1902 matching agencies

A
Boston, United States

Alyce is a corporate gifting platform that helps businesses create personalized and engaging experiences for their customers. With its advanced technology and AI-driven gift options, Alyce provides a powerful tool for boosting customer engagement and retention. Our platform is designed to help businesses win more customers by creating lasting connections with their recipients. By using Alyce, businesses can improve their sales pipeline, increase conversions, and save hours per gifting campaign. We're proud to be the go-to platform for leading companies in the industry.

team of 26 - 50 people

10+ years of industry experience

contact for pricing

contact for pricing

A
Miramar, United States

Arise is a leading provider of business services, offering customer service outsourcing and call center solutions that help businesses thrive. By leveraging its proprietary GigCX platform, Arise empowers companies to deliver exceptional customer experiences across multiple channels. This results in increased efficiency, improved productivity, and enhanced customer satisfaction. With the ability to work from home on their own schedule, agents can provide top-notch support for brands they love while enjoying flexible work arrangements. Whether it's navigating layoff challenges or optimizing CX strategies, Arise helps businesses succeed in a rapidly changing landscape.

team of 101 - 250 people

30+ years of industry experience

rate $25 - $50 / hr

min project budget $250k

C
Boston, United States

Cogito Corp specializes in providing Big Data & BI, AI Development, Business Services, Customer Service Outsourcing, Call Center Services to empower businesses. Their services help improve customer experience, sales performance, and agent productivity. With real-time conversation intelligence, personalized coaching plans, and AI-driven insights, Cogito helps teams handle challenging situations effectively. By leveraging Emotion AI, Conversation AI, and Generative AI, the company strengthens relationships and optimizes workflows, leading to healthier work environments and improved employee well-being.

team of 26 - 50 people

15+ years of industry experience

contact for pricing

contact for pricing

K
Irvine, United States

Kareo provides comprehensive software solutions to support the operations of independent healthcare practices. Their integrated care delivery workflow optimizes provider time, enabling efficient billing and revenue cycle management. By streamlining patient collections, improving patient engagement, and providing a secure platform for telehealth services, Kareo helps practices maximize insurance reimbursements and increase revenue. The company's cloud-based EHR system is designed to be easy to use, with features such as automated marketing and front office tools to help build brand awareness and connect with patients. Kareo's solution consultants offer personalized support to ensure clients achieve success from the start. With a focus on independent practices, not hospitals, Kareo simplifies complex functionality, provides friendly and flexible design options, and offers free support and training.

team of 101 - 250 people

20+ years of industry experience

contact for pricing

min project budget $1k

S
Arlington Heights, United States

Scranton Gillette Companies provides comprehensive content and marketing solutions to various industries. Their services include Business Services, Customer Service Outsourcing, Search Engine Optimization (SEO), Marketing Strategy, Event Marketing, serving residential and commercial design and construction industries. By leveraging their expertise, clients can enhance engagement, drive brand growth, and achieve business objectives. Scranton Gillette Companies is dedicated to delivering tailored content and marketing solutions that cater to the unique needs of each industry.

team of 101 - 250 people

120+ years of industry experience

contact for pricing

contact for pricing

M
Duluth, United States

Moneypenny provides comprehensive answering services to businesses of all sizes, offering a seamless extension of their operations. Their team of experienced agents handles calls and chats on behalf of clients, providing a brilliant people-powered solution. With Moneypenny's expertise in customer service outsourcing, call center services, and business services, companies can enjoy exceptional customer experiences while focusing on their core activities. By leveraging the latest communication technology and innovative solutions, Moneypenny empowers businesses to capture every opportunity and deliver outstanding service on behalf of their customers.

team of 101 - 250 people

20+ years of industry experience

contact for pricing

contact for pricing

S
Calgary, Canada

Saucal specializes in developing, enhancing, and maintaining online stores powered by WooCommerce. By leveraging their expertise, businesses can extend their in-house team, fill knowledge gaps, and stay informed throughout the process. Saucal's support and maintenance plans ensure websites remain up and running 24/7. This expert agency offers comprehensive services that benefit clients by providing a tailored solution for their e-commerce needs.

team of 2 - 10 people

10+ years of industry experience

rate $150 - $200 / hr

min project budget $10k

A
South Jordan, United States

AdvancedMD offers a suite of medical office software solutions designed to streamline clinical and financial workflows. Their comprehensive platform includes billing, scheduling, charting, reporting, and patient engagement tools. By automating every stage of the care journey, AdvancedMD helps practices increase efficiency, reduce administrative overhead, and enhance the overall patient experience. With their cloud-based software hosted on Amazon Web Services, AdvancedMD provides unparalleled security and scalability. Whether you're looking to grow your practice or optimize existing operations, AdvancedMD's expert team can help you achieve your goals.

team of 101 - 250 people

20+ years of industry experience

contact for pricing

min project budget $1k

C
Los Angeles, United States

Convoso powers conversations at scale, providing the leading contact center software for sales and lead generation teams. As a MarTech innovator, its award-winning solutions include the fastest, most powerful omnichannel dialer, as well as Voso AI, conversational AI technology. Since 2006, Convoso has continuously innovated its solutions to drive customer growth while supporting regulatory compliance. With its contact center software, Convoso accelerates revenue by reaching more leads, faster. The platform features a predictive dialer engine that boosts performance efficiency and improves ROI. By automating sales outreach, Convoso helps businesses increase higher contact rates, reduce spam calls, and boost conversions. The company's solutions support various industries, including business services, customer service outsourcing, content marketing, marketing strategy, email marketing, mobile & app marketing, call center services, and sales outsourcing.

team of 2 - 10 people

15+ years of industry experience

contact for pricing

contact for pricing

S
Miami, United States

Sitel provides comprehensive business services, customer service outsourcing, and call center solutions to help businesses deliver exceptional customer experiences. With a global presence, Sitel combines strength and scale with an entrepreneurial approach to meet the challenges of modern contact centers. Their omnichannel contact center solutions enable brands to build deeper connections with customers, driving loyalty and growth. By harnessing operational insights and leveraging human-centered strategy, technology, and data-driven approaches, Sitel helps clients overcome unique customer experience challenges and achieve tangible results across various industries.

team of 501 - 1000 people

40+ years of industry experience

rate $25 - $50 / hr

min project budget $1k

C
Fredericksburg, United States

Conversational provides professional virtual receptionist services to businesses, ensuring that no call goes unanswered. Their team of trained and experienced receptionists answer phones, take messages, and perform basic customer service tasks. This allows businesses to focus on their core activities while maintaining a professional image. With Conversational's virtual receptionist service, businesses can benefit from improved customer satisfaction, reduced missed calls, and increased productivity. By adapting to the needs of each business, Conversational helps clients grow their profit without adding to their to-do list.

team of 2 - 10 people

10+ years of industry experience

contact for pricing

contact for pricing

Hi-Deas Expedient Solutions Limited is a leading provider of innovative business solutions. The company helps growing companies from micro, small, medium to large enterprises achieve digital transformations by setting up call centers and providing customer service outsourcing services. With its expertise in VoIP telephony, Hi-Deas simplifies complex technical business processes, breaking information and communication boundaries through digitization. By leveraging technology, the company enables businesses to become intelligent enterprises. Hi-Deas offers a range of services, including call center services, customer service outsourcing, and IT business process outsourcing. These services can benefit clients by improving operational efficiency, enhancing customer experience, and reducing costs. With its world-class solutions, Hi-Deas delivers value to growing companies seeking digital transformation.

team of 2 - 10 people

10+ years of industry experience

rate $25 - $50 / hr

min project budget $25k

S
Wilmington, United States

SupportYourApp provides expert customer service outsourcing solutions, leveraging a decade of expertise in delivering high-quality 24/7 support to businesses worldwide. By outsourcing customer service, companies can boost their customer satisfaction rates and focus on their core agendas. SupportYourApp's team of professional consultants offers seamless integration with various channels of communication, ensuring fast resolution times and exceptional customer experiences. With over 60 languages supported and a range of security certifications, SupportYourApp is an ideal partner for businesses seeking reliable and efficient outsourced support services.

team of 501 - 1000 people

15+ years of industry experience

contact for pricing

min project budget $1k

C
Raleigh, United States

Chat Agents Inc provides real-time live chat support to businesses, allowing them to focus on their core activities while providing excellent customer service. With Chat Agents, businesses can increase online leads, lower overheads, and improve customer satisfaction. The company offers fully managed live chat services, staffed by real people who engage with website visitors in real-time. This helps to generate more online leads, intakes, and bookings. Chat Agents also assists with routine tasks such as scheduling appointments and capturing new client intakes. By providing 24/7 support, businesses can improve their brand loyalty and trust. The company's services are ideal for small and mid-size businesses looking to enhance their customer experience.

team of 26 - 50 people

20+ years of industry experience

contact for pricing

min project budget $5k

R
San Mateo, United States

Regalix is a leading provider of end-to-end revenue acceleration and sales solutions. By enabling the world's top brands to scale up their marketing, sales, and success operations, Regalix helps businesses unlock predictable growth and maximize revenue potential. With expertise in customer life cycle strategy, innovation, design, and technology capabilities, Regalix delivers exceptional results for clients. The company offers a range of services, including web & software development, maintenance & support, business services, customer service outsourcing, and digital marketing. By leveraging Regalix's RevOps methodology, businesses can shape new workflows, break down silos, and pave the way for collaboration. With best-in-class predictive insights and guidance, Regalix empowers teams to improve product adoption, reduce customer churn, and drive desired business outcomes.

team of 501 - 1000 people

20+ years of industry experience

rate $25 - $50 / hr

min project budget $1k

A
Madrid, Spain

Atento transforms the customer experience through technology, providing end-to-end CX solutions that track and improve every customer touchpoint. By leveraging data science, digital marketing, and marketing intelligence, Atento enables companies to increase sales by up to 30%. Their services include IT Services & Consulting, Business Services, and Customer Service Outsourcing, which help clients deliver engaging brand experiences, boost efficiency with back and front-office automation, and create valuable connections with customers at every touchpoint.

team of 1000+ people

20+ years of industry experience

contact for pricing

contact for pricing

M
Sacramento, United States

ModSquad provides customer success and moderation services that offer transparency, control, and results. With its tech-centric approach, the company intelligently automates services to improve efficiency and enhance customer satisfaction. ModSquad's secure workspace powered by Cubeless ensures a safe community for customers, while its customer support services are customized to meet business goals. The company helps clients deliver satisfaction, inspire loyalty, and stay on budget. By outsourcing to ModSquad, businesses can pivot, scale up, and improve quality without trade-offs.

team of 1000+ people

15+ years of industry experience

contact for pricing

contact for pricing

E
New York, United States

EXL Service helps businesses unlock their full potential by leveraging cutting-edge technologies like generative AI, data analytics, and automation. Their services enable organizations to scale the integration of generative AI, deliver exceptional customer experiences, and create measurable value through advanced analytics and AI. By combining data, AI, and analytics, EXL partners with clients across various industries to drive growth, improve operating margins, and achieve sustainability.

team of 1000+ people

20+ years of industry experience

contact for pricing

min project budget $1k

C
North Bend, United States

CloudTask provides a platform for businesses to find and hire remote RevOps talent, streamlining the hiring process and reducing costs. With access to video profiles, work experience, and monthly rates for 500+ candidates seeking RevOps roles, businesses can fill their talent gaps quickly and efficiently. Additionally, CloudTask offers a marketplace for sales agencies specializing in revenue operations tasks, providing businesses with a one-stop-shop for all their RevOps needs. By leveraging the CloudTask platform, businesses can gain access to pre-vetted remote job seekers and sales agencies from across the globe, enabling them to focus on what matters most - growing their business.

team of 2 - 10 people

10+ years of industry experience

contact for pricing

min project budget $1k

A
West Des Moines, United States

Aureon provides end-to-end business solutions that boost productivity and achieve powerful results. With 30 years of experience, the company delivers simple, full-service solutions to accelerate businesses. Aureon's experts offer innovative and reliable technology solutions that allow clients to focus on what matters most. The company's extensive communication tools, vast fiber optic network, and IT expertise enable businesses to stay competitive and efficient. By partnering with Aureon, clients can expect connectivity, security, and assurance of their business's competitiveness. With locations in Des Moines, Omaha, and Kansas City, Aureon serves clients in 48 states.

team of 101 - 250 people

30+ years of industry experience

contact for pricing

min project budget $1k

i
Amsterdam, Netherlands

inSided provides a customer success community software that enables businesses to engage their customers in peer-to-peer discussions, events, and segmented user-groups. This platform helps increase customer self-service, productivity, and proactiveness by decreasing customer support questions. It also facilitates product feedback and updates, promoting loyalty and advocacy among customers. By leveraging this platform, businesses can improve customer satisfaction and retention. Additionally, inSided offers a knowledge base, gamification, and integrated tools to enhance the customer experience.

team of 26 - 50 people

15+ years of industry experience

contact for pricing

contact for pricing

O
San Francisco, United States

Observe.AI provides conversation intelligence software for contact centers, powered by generative AI. This enables businesses to gain valuable insights from every interaction, maximize frontline team performance, and accelerate outcomes. With Observe.AI, companies can leverage the best-in-class contact center LLM to uncover insights from every interaction and supercharge their frontline teams. This leads to improved customer experience, increased sales conversions, compliance adherence, and revenue growth. Observe.AI helps businesses satisfy more customers quickly, reduce risk, and boost outcomes across the contact center.

team of 2 - 10 people

8 years of industry experience

contact for pricing

contact for pricing

S
Tampa, United States

SYKES provides comprehensive customer experience solutions, harnessing operational insights to meet the challenges of contact centers and customer expectations. Through its omnichannel contact center offerings, SYKES delivers a competitive advantage for brands, enabling deeper customer connections in moments that matter. With a strong presence across global delivery countries, SYKES supports clients in various industries, including banking and financial services, travel and hospitality, and more. By combining human-centered strategy, robust technology, and insightful data, SYKES accelerates CX and digital transformation, simplifying customer contact and building long-term loyalty. This results in tangible benefits for clients, including improved customer satisfaction, increased efficiency, and enhanced brand reputation.

team of 1000+ people

40+ years of industry experience

contact for pricing

min project budget $5k

T
Santa Monica, United States

TaskUs is a digital solutions provider that combines human expertise with AI power to drive efficiency, productivity, and enhanced customer experience. The company offers high-quality data labeling services to help businesses develop cutting-edge AI systems. Its hybrid approach of people plus AI enables detection and removal of harmful content, fight against fraud, and mitigate risks. TaskUs helps clients develop processes, make headcount more efficient, and grow business through generative AI. With a focus on customer needs and employee culture, the company delivers first-class service to its clients across various industries. TaskUs provides advisory-led end-to-end CXM services backed by a resilient operating framework to meet dynamic and growing requirements.

team of 1000+ people

15+ years of industry experience

contact for pricing

min project budget $50k

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