Compare 1,902 companies worldwide offering Customer Service Outsourcing services!

Leading agencies include ZRAFTED, Hugo, ASL BPO, FM Outsource and Virtual Latinos. A total of 1,902 Customer Service Outsourcing providers are ready to help. They serve clients such as Healthcare, Finance, Financial Services, Retail, Startups, Technology, Government, Real Estate, Customer Service and ECommerce.

Average starting budget
$11,680
while min. project budget is $500
based on 1,902 profiles
Average hourly rate
$27
and starting from $10 / hr
based on 1,902 profiles
Popular skills
Machine LearningE-commerce PlatformsDigital TransformationArtificial IntelligenceRPACRMVoIPTRPCLLMsJava
Key technical proficiencies
based on found companies
Also specialize in
Business Services (1920)Customer Service Outsourcing (1920)Call Center Services (1360)Sales Outsourcing (800)Web & Software Development (240)
Complementary specialties
validated by client feedback
Customer Service Outsourcing provides trained teams to handle customer inquiries on your behalf, whether by phone, email, chat, or social media. Services include setting up ticketing systems, writing response templates, training agents on your products or policies, and monitoring service quality. Sub-services often cover multilingual support, escalation management for complex issues, performance dashboards, customer feedback surveys, and continuous improvement plans to keep satisfaction high.
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Trusted by
Google
Microsoft
Airbnb
Spotify
Netflix

Found 1902 matching agencies

Z
Toronto, Canada

Zrafted is a global company that helps businesses grow faster than ever. We provide innovative digital solutions, including web development, e-commerce platforms, and customer service outsourcing. Our team of experts uses cutting-edge technologies to deliver tailored solutions that drive business growth. With a focus on customer satisfaction, we strive to build long-lasting relationships with our clients.

team of 2 - 10 people

10+ years of industry experience

rate $25 - $50 / hr

contact for pricing

H
Chicago, United States

Hugo provides business services, customer service outsourcing, and sales outsourcing to help businesses grow faster. By partnering with Hugo, companies can enhance efficiency, increase customer loyalty, and drive success by optimizing processes and metrics. With expert assistance, clients can develop high-performance templates for B2B cold emails that have been validated through 11,000 tests with a 93% success rate. Hugo also helps businesses scale their operations faster and more profitably, reducing costs and increasing efficiency. The company's flexible process changes ensure top-tier talent without the big city price tag. Hugo's team is always committed to making every interaction great for clients.

team of 501 - 1000 people

8 years of industry experience

contact for pricing

min project budget $1k

A
Dhaka, Bangladesh

ASL BPO offers a wide range of outsourcing solutions to businesses, providing high-quality services at competitive costs. Their skilled workforce is equipped with great flexibility and efficiency, ensuring timely resolution of customer issues through multi-channel support. Data entry services are available in various formats, including digital, offline, and image entries, achieving accuracy rates above 99.99%. The company's commitment to delivering outstanding services enables full customer satisfaction. By partnering with ASL BPO, businesses can experience improved operational efficiency, enhanced customer engagement, and reduced costs.

team of 26 - 50 people

10+ years of industry experience

contact for pricing

min project budget $1k

F
Shrewsbury, United Kingdom

FM Outsource provides expert customer service outsourcing solutions to businesses of all sizes. Their services include 24/7 call answering, email management, and social media support. This allows businesses to focus on their core operations while ensuring a high level of customer care. With FM Outsource, businesses can improve their retention rates, generate quality lead lists, and boost sales. Their team of expert consultants can also help businesses set up effective quality assurance processes, remove recruitment and training stress, and provide powerful tools for advisors.

team of 101 - 250 people

10+ years of industry experience

contact for pricing

min project budget $1k

V
San Diego, United States

Virtual Latinos provides a range of services to help businesses grow and succeed. With a team of skilled virtual assistants from Latin America, clients can outsource tasks such as customer service, sales, marketing, and more. By leveraging the expertise of these virtual professionals, businesses can free up time to focus on high-priority activities and improve overall productivity. Virtual Latinos offers flexible scheduling options, including part-time and full-time arrangements, to accommodate different business needs. The company's experienced team provides personalized support and guidance to ensure seamless integration with clients' existing operations. By partnering with Virtual Latinos, businesses can tap into a skilled and dedicated workforce at a fraction of the cost of hiring traditional employees.

team of 26 - 50 people

7 years of industry experience

contact for pricing

min project budget $1k

A
Nottingham, United Kingdom

Answer4u provides professional 24/7 call answering services tailored to match your business needs. Their services ensure your calls are answered professionally, creating a lasting impression on customers. With Answer4u, you can focus on your business while they handle your calls in real-time 24/7/365 at no extra cost. They offer various services including help desk support, email handling, order taking, sales literature request call handling, media & advertising response call handling, and more. By outsourcing your call center needs to Answer4u, you can improve customer satisfaction, increase efficiency, and reduce costs.

team of 26 - 50 people

20+ years of industry experience

contact for pricing

min project budget $1k

P
Cambridge, United States

Peak Support delivers exceptional customer service outsourcing, call center services, and business process outsourcing solutions to help innovative companies scale their operations. By empowering a global team of experts, Peak Support provides guaranteed results in time-consuming and repetitive tasks. Their top priority is data security, with PCI Certified, SOC 2 Certified, and the highest BitSight score. Peak Support can adapt to your tech stack or implement best-in-class technology. The company helps companies unlock new levels of growth through outsourcing.

team of 501 - 1000 people

10+ years of industry experience

contact for pricing

min project budget $10k

N
Lightning Ridge, Australia

New Media Services helps businesses elevate customer satisfaction by providing a range of outsourcing solutions. Their flexible Pay-Per-Service model offers rates based on actual agent activity, covering multilingual customer support services, hybrid human-AI content moderation services, and chat operator services. By expanding their business' global reach and elevating customer satisfaction, New Media Services facilitates a safe online space for websites, applications, and community members. They employ a combination of human and AI content moderation for all types of user-generated content. With review management, they help businesses respond to client reviews in a timely and quality manner. Their services have been praised by numerous clients across various industries, including government, entertainment, and design.

team of 101 - 250 people

10+ years of industry experience

contact for pricing

contact for pricing

F
Canton Charter Township, United States

Fusion CX delivers a peerless customer experience by combining innovative technology with human connect. They cater to various customer engagement solution outsourcing needs, providing business services such as BPM solutions that guarantee superior CX management. Their inbound and outbound services ensure the best-in-class service delivery across all communication channels in over 40 languages, building a strong connection between customers and businesses. With their premium BPM solutions, they bridge the gap between business goals and customer expectations, fostering brand loyalty and reputation. By leveraging their global presence and 14K+ local talents, Fusion CX accelerates growth for its clients. They power human connect to deliver exceptional customer experiences.

team of 1000+ people

20+ years of industry experience

contact for pricing

min project budget $10k

S
Balatonboglár, Hungary

Support Services Group, a leading provider of business services, empowers customer journeys through exceptional service and elevated CX. The company offers tailored solutions for technical support, customer care, e-commerce, retail, RMA management, B2B/B2C sales, and membership services. By providing outstanding customer service support to global brands, Support Services Group helps drive brand loyalty and satisfaction. The company's expertise in language capabilities and site locations satisfies demand in emerging markets, supporting over 20 languages. With a focus on delivering exceptional results, Support Services Group is a trusted partner for businesses seeking award-winning customer service.

team of 501 - 1000 people

20+ years of industry experience

contact for pricing

contact for pricing

C
Mississauga, Canada

Contact Point 360 is a leading provider of customer experience solutions, leveraging advanced technologies to drive business growth. By harnessing the power of big data, IoT, and AI, they help brands create omnichannel experiences that delight customers and set them apart from the competition. With expertise in areas such as customer support outsourcing, call center services, and sales outsourcing, Contact Point 360 empowers businesses to achieve their goals and build lasting relationships with their clients.

team of 26 - 50 people

15+ years of industry experience

contact for pricing

contact for pricing

I
Beaverton, United States

InflowCX provides cutting-edge customer experience solutions powered by technology, proven methodology, and data. Their team of experts guides businesses through finding, implementing, and optimizing cloud customer engagement technologies. With project management or implementation capabilities, InflowCX helps companies adapt to the latest technology with efficient support from real people. This results in happier end-users and more profitable customer interactions. Their solutions increase efficiency and customer success, while their data-driven AI strategy builds a tailored experience.

team of 26 - 50 people

20+ years of industry experience

contact for pricing

contact for pricing

A
Addison, United States

Amplifi is a leading consultancy that helps companies achieve data-driven success. The company provides integrated approaches to modern data ecosystems, delivering measurable results through expert consultancy and best-in-breed technology. By working closely with clients to understand their business vision and objectives, Amplifi curates a tailored data strategy that complements goals and achieves desired outcomes. This comprehensive approach includes creating a future state vision, concise requirements, and organizational change roadmaps. Additionally, Amplifi offers 2nd and 3rd line configuration support for MDM and Data Quality solutions, ensuring long-term success and measurable project results. With expertise in data integration, master data management, and data governance, Amplifi assists clients in establishing robust change management programs, unifying teams effectively, and unlocking value from their data.

team of 26 - 50 people

15+ years of industry experience

contact for pricing

contact for pricing

M
Copenhagen, Denmark

MakesYouLocal A/S helps e-commerce businesses expand their reach globally. The company provides native-speaking customer service, translations, and digital marketing solutions to support internationalization efforts. With expertise in business services, customer service outsourcing, digital marketing, social media marketing, pay per click, market research, call center services, and more, MakesYouLocal A/S empowers clients to succeed abroad. By supporting over 1,000 brands and retailers since 2010, the company has established a strong presence across 15 countries. Offices in Denmark, Lithuania, Germany, and Czechia enable seamless operations. Benefits of working with MakesYouLocal A/S include accessing local expertise, enhancing brand visibility, and driving sales growth.

team of 26 - 50 people

15+ years of industry experience

contact for pricing

min project budget $1k

D
Amstelveen, Netherlands

This company offers a range of services to support the needs of growing businesses, including business services and customer service outsourcing. Their team is dedicated to helping clients like yours provide exceptional experiences for their customers. By leveraging their expertise in live chat, webcare, and analytics, businesses can improve efficiency, enhance customer satisfaction, and gain valuable insights to inform strategic decisions. With a focus on personalization, this company helps clients tailor their services to meet the unique needs of each customer. Whether you're looking to scale quickly or simply want to ensure that your customers have an exceptional experience, Digital Customer Care Company has the expertise to help.

team of 2 - 10 people

10+ years of industry experience

contact for pricing

contact for pricing

B
Kyiv, Ukraine

BSG provides a comprehensive enterprise communication platform to businesses, enabling them to improve client engagement and experience. With its robust features, the platform allows companies to send promotions and updates via Bulk SMS, create personalized transactional messages, and nurture friendly conversations with Two-Way SMS. The company also offers Website Tools to convert visitors into paid clients and auto SMS failover to reach offline users. Additionally, BSG's omnichannel messaging platform provides advanced filtering, segmentation, and fine-grained queries to explore customer data. This enables companies to set automated personalized retention campaigns and track performance with responsive analytics.

team of 26 - 50 people

15+ years of industry experience

contact for pricing

contact for pricing

B
Makati, Philippines

Specializing in Business Services, Customer Service Outsourcing, and Call Center Services, Booth & Partners empowers businesses to scale efficiently. By leveraging the expertise of remote professionals from the Philippines and Colombia, clients can focus on growth, innovation, and success. With tailored outsourcing solutions, Booth & Partners enables companies to build high-performing teams that drive results. From all over the world, businesses partner with Booth & Partners to overcome challenges and achieve their goals.

team of 101 - 250 people

10+ years of industry experience

contact for pricing

min project budget $1k

L
Portland, United States

Lex Reception provides professional, reliable, and efficient legal reception services to law firms. Their services include business services, customer service outsourcing, call center services, sales outsourcing, and specialized legal intake and case screening. With 24/7 availability, Lex Reception helps law firms stay ahead of the competition and provide excellent client service. By partnering with Lex Reception, law firms can improve lead response time, automate feedback-tracking, eliminate data-entry, and streamline their workflow. This allows them to focus on high-value tasks and grow their practice. Lex Reception's dedicated team of legal receptionists provides personalized support, ensuring that every call is answered with a smile.

team of 101 - 250 people

10+ years of industry experience

contact for pricing

contact for pricing

S
Kingston, Jamaica

Startek offers a range of digital customer experience and call center services to help businesses deliver exceptional CX. Their award-winning live agent and automated solutions combine human expertise with cutting-edge technology to provide personalized experiences across voice and digital channels. By leveraging AI and automation, Startek enables companies to elevate their CX with modular solutions designed to grow with their business needs. With a strong focus on customer experience insights, Startek helps businesses unlock their potential and stay ahead of the competition. From strategy design to implementation, Startek's experts work closely with clients to deliver joyful experiences in every step of the customer journey.

team of 1000+ people

30+ years of industry experience

contact for pricing

min project budget $1k

G
Noida, India

Go4customer is a leading call center company committed to providing exceptional customer support services. With years of experience, they have built a reputation for delivering outstanding results in all aspects of their business. Their team of skilled professionals uses the latest technology to provide 24/7 customer support, ensuring that clients receive prompt and efficient service. Go4customer's services include call center outsourcing, customer care specialist, and more. By partnering with Go4customer, businesses can enjoy cost savings, increased efficiency, and improved customer satisfaction. The company's expertise in technology and industry-specific knowledge enable them to provide tailored solutions that meet the unique needs of each client. With a strong focus on customer relationships built on trust and exceptional experience, Go4customer is an ideal partner for any business looking to enhance its profitability and customer satisfaction.

team of 501 - 1000 people

20+ years of industry experience

contact for pricing

min project budget $1k

T
Krakówek, Poland

Thulium offers comprehensive contact center solutions to help businesses streamline their client support operations. Their system provides a single panel with multiple channels, ensuring seamless communication between clients and support staff. The platform offers advanced reporting capabilities, KPI control, and automated lead capture through proactive chat and callback features. This results in increased sales and reduced costs for client management. Thulium's contact center solutions are designed to be easy to configure and deploy, with a focus on speed and efficiency.

team of 26 - 50 people

15+ years of industry experience

contact for pricing

contact for pricing

S
San Jose, United States

Serviceaide, Inc offers a comprehensive suite of service management solutions designed to streamline digital processes and transform business operations. With its AI-powered ChangeGear platform, the company provides IT services & consulting, business services, customer service outsourcing, and AI development to help organizations improve productivity, reduce costs, and enhance customer satisfaction. By leveraging machine learning and natural language processing, Serviceaide's solutions enable faster decision-making, self-service capabilities, and automated resolution for both analysts and end-users. The company's expertise in change management, asset management, and more delivers measurable value to clients. As a recognized leader in generative AI, Serviceaide continues to innovate and expand its offerings to meet the evolving needs of businesses.

team of 26 - 50 people

9 years of industry experience

contact for pricing

contact for pricing

T
Cologne, Germany

TENIOS GmbH provides cloud-based communication solutions for professional customer dialog and business communication. Their platform offers a range of services, including voice-api, telephone, numbers, voicebots, and SMS. The company's cloud communications platform is designed for speech applications and business communication in an IP environment. It combines standard speech communication applications with new performance features and provides a scalable and accessible platform. TENIOS GmbH enables customers to create individual cloud services, routing and number applications for real-time communication using their own web technologies or through the intuitive drag-and-drop web portal. The company offers flexible telephone solutions, including cloud-PBX, SIP-trunk, and routing. TENIOS GmbH also provides voice: a future-proof interface that integrates speech applications into telephone systems. The company's Voice-API allows customers to easily integrate speech applications into their telephone systems. It enables text-to-speech (TTS) conversion of text into synthetic speech, automating time-consuming audio production. Automatic speech recognition (ASR) is also available, enabling AI-based speech dialogue and providing professional speech control for customers. TENIOS GmbH's voicebots are integrated with contact center solutions, enabling AI-based speech dialogue and professional speech control for customers. The company brings customer service and dialog to a new level with its cloud communications platform. With its long history as a licensed cloud communications provider since 2001, TENIOS GmbH sets the pace for future technologies and artificial intelligence in its continuous development of its cloud communications platform.

team of 2 - 10 people

20+ years of industry experience

contact for pricing

contact for pricing

G
Boston, United States

Gryphon.ai provides comprehensive AI-powered enterprise solutions for optimal customer experience. Their platform delivers real-time intelligence into every customer conversation, enabling organizations to improve response times, personalize services, and identify risks. With 20 years of innovative development, Gryphon.ai helps businesses in various industries, including Financial Services, Insurance, Healthcare, Telecommunications, Contact Centers, Automotive, Manufacturing, Travel and Hospitality. By empowering customer-facing teams with real-time guidance, Gryphon.ai enables organizations to maximize productivity and performance. The company's solutions also focus on compliance, risk management, and revenue enablement, providing a powerful AI-fueled advantage for enterprises.

team of 26 - 50 people

20+ years of industry experience

contact for pricing

contact for pricing

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