Explore 1,893 companies worldwide providing Customer Service Outsourcing services!

Leading companies include Anser Services, Face for Business, ASL BPO, NexRep and Bill Gosling Outsourcing. A total of 1,893 Customer Service Outsourcing providers are ready to help. They serve clients such as Healthcare, Retail, Finance, Business Services, Businesses, Technology, E-commerce, Manufacturing, Business and Real Estate.

L
Portland, United States

Lex Reception provides professional, reliable, and efficient legal reception services to law firms. Their services include business services, customer service outsourcing, call center services, sales outsourcing, and specialized legal intake and case screening. With 24/7 availability, Lex Reception helps law firms stay ahead of the competition and provide excellent client service. By partnering with Lex Reception, law firms can improve lead response time, automate feedback-tracking, eliminate data-entry, and streamline their workflow. This allows them to focus on high-value tasks and grow their practice. Lex Reception's dedicated team of legal receptionists provides personalized support, ensuring that every call is answered with a smile.

team of 101 - 250 people

10+ years of industry experience

contact for pricing

contact for pricing

M
Copenhagen, Denmark

MakesYouLocal A/S helps e-commerce businesses expand their reach globally. The company provides native-speaking customer service, translations, and digital marketing solutions to support internationalization efforts. With expertise in business services, customer service outsourcing, digital marketing, social media marketing, pay per click, market research, call center services, and more, MakesYouLocal A/S empowers clients to succeed abroad. By supporting over 1,000 brands and retailers since 2010, the company has established a strong presence across 15 countries. Offices in Denmark, Lithuania, Germany, and Czechia enable seamless operations. Benefits of working with MakesYouLocal A/S include accessing local expertise, enhancing brand visibility, and driving sales growth.

team of 26 - 50 people

15+ years of industry experience

contact for pricing

min project budget $1k

S
Balatonboglár, Hungary

Support Services Group, a leading provider of business services, empowers customer journeys through exceptional service and elevated CX. The company offers tailored solutions for technical support, customer care, e-commerce, retail, RMA management, B2B/B2C sales, and membership services. By providing outstanding customer service support to global brands, Support Services Group helps drive brand loyalty and satisfaction. The company's expertise in language capabilities and site locations satisfies demand in emerging markets, supporting over 20 languages. With a focus on delivering exceptional results, Support Services Group is a trusted partner for businesses seeking award-winning customer service.

team of 501 - 1000 people

20+ years of industry experience

contact for pricing

contact for pricing

A
Addison, United States

Amplifi is a leading consultancy that helps companies achieve data-driven success. The company provides integrated approaches to modern data ecosystems, delivering measurable results through expert consultancy and best-in-breed technology. By working closely with clients to understand their business vision and objectives, Amplifi curates a tailored data strategy that complements goals and achieves desired outcomes. This comprehensive approach includes creating a future state vision, concise requirements, and organizational change roadmaps. Additionally, Amplifi offers 2nd and 3rd line configuration support for MDM and Data Quality solutions, ensuring long-term success and measurable project results. With expertise in data integration, master data management, and data governance, Amplifi assists clients in establishing robust change management programs, unifying teams effectively, and unlocking value from their data.

team of 26 - 50 people

15+ years of industry experience

contact for pricing

contact for pricing

V
San Diego, United States

Virtual Latinos provides a range of services to help businesses grow and succeed. With a team of skilled virtual assistants from Latin America, clients can outsource tasks such as customer service, sales, marketing, and more. By leveraging the expertise of these virtual professionals, businesses can free up time to focus on high-priority activities and improve overall productivity. Virtual Latinos offers flexible scheduling options, including part-time and full-time arrangements, to accommodate different business needs. The company's experienced team provides personalized support and guidance to ensure seamless integration with clients' existing operations. By partnering with Virtual Latinos, businesses can tap into a skilled and dedicated workforce at a fraction of the cost of hiring traditional employees.

team of 26 - 50 people

8 years of industry experience

contact for pricing

min project budget $1k

P
Cambridge, United States

Peak Support delivers exceptional customer service outsourcing, call center services, and business process outsourcing solutions to help innovative companies scale their operations. By empowering a global team of experts, Peak Support provides guaranteed results in time-consuming and repetitive tasks. Their top priority is data security, with PCI Certified, SOC 2 Certified, and the highest BitSight score. Peak Support can adapt to your tech stack or implement best-in-class technology. The company helps companies unlock new levels of growth through outsourcing.

team of 501 - 1000 people

10+ years of industry experience

contact for pricing

min project budget $10k

S
San Jose, United States

Serviceaide, Inc offers a comprehensive suite of service management solutions designed to streamline digital processes and transform business operations. With its AI-powered ChangeGear platform, the company provides IT services & consulting, business services, customer service outsourcing, and AI development to help organizations improve productivity, reduce costs, and enhance customer satisfaction. By leveraging machine learning and natural language processing, Serviceaide's solutions enable faster decision-making, self-service capabilities, and automated resolution for both analysts and end-users. The company's expertise in change management, asset management, and more delivers measurable value to clients. As a recognized leader in generative AI, Serviceaide continues to innovate and expand its offerings to meet the evolving needs of businesses.

team of 26 - 50 people

10+ years of industry experience

contact for pricing

contact for pricing

F
Canton Charter Township, United States

Fusion CX delivers a peerless customer experience by combining innovative technology with human connect. They cater to various customer engagement solution outsourcing needs, providing business services such as BPM solutions that guarantee superior CX management. Their inbound and outbound services ensure the best-in-class service delivery across all communication channels in over 40 languages, building a strong connection between customers and businesses. With their premium BPM solutions, they bridge the gap between business goals and customer expectations, fostering brand loyalty and reputation. By leveraging their global presence and 14K+ local talents, Fusion CX accelerates growth for its clients. They power human connect to deliver exceptional customer experiences.

team of 1000+ people

20+ years of industry experience

contact for pricing

min project budget $10k

A
Nottingham, United Kingdom

Answer4u provides professional 24/7 call answering services tailored to match your business needs. Their services ensure your calls are answered professionally, creating a lasting impression on customers. With Answer4u, you can focus on your business while they handle your calls in real-time 24/7/365 at no extra cost. They offer various services including help desk support, email handling, order taking, sales literature request call handling, media & advertising response call handling, and more. By outsourcing your call center needs to Answer4u, you can improve customer satisfaction, increase efficiency, and reduce costs.

team of 26 - 50 people

20+ years of industry experience

contact for pricing

min project budget $1k

A
Dhaka, Bangladesh

ASL BPO offers a wide range of outsourcing solutions to businesses, providing high-quality services at competitive costs. Their skilled workforce is equipped with great flexibility and efficiency, ensuring timely resolution of customer issues through multi-channel support. Data entry services are available in various formats, including digital, offline, and image entries, achieving accuracy rates above 99.99%. The company's commitment to delivering outstanding services enables full customer satisfaction. By partnering with ASL BPO, businesses can experience improved operational efficiency, enhanced customer engagement, and reduced costs.

team of 26 - 50 people

10+ years of industry experience

contact for pricing

min project budget $1k

B
Kyiv, Ukraine

BSG provides a comprehensive enterprise communication platform to businesses, enabling them to improve client engagement and experience. With its robust features, the platform allows companies to send promotions and updates via Bulk SMS, create personalized transactional messages, and nurture friendly conversations with Two-Way SMS. The company also offers Website Tools to convert visitors into paid clients and auto SMS failover to reach offline users. Additionally, BSG's omnichannel messaging platform provides advanced filtering, segmentation, and fine-grained queries to explore customer data. This enables companies to set automated personalized retention campaigns and track performance with responsive analytics.

team of 26 - 50 people

15+ years of industry experience

contact for pricing

contact for pricing

3
Aurangabad, India

3D Power is a leading provider of architectural visualization services, specializing in creating realistic 3D walk-through animations for builders and real estate developers. This service enhances project value by providing a realistic representation of the final product before construction begins. The company's expertise lies in creating photo-realistic 3D visualizations that captivate investors and clients. By utilizing advanced creative studios and skilled teams, 3D Power delivers high-quality images that publicize apartment projects for selling, marketing, and advertising purposes. Their services benefit real estate developers by engaging buyers and investors in their projects, ultimately increasing project success rates.

team of 2 - 10 people

20+ years of industry experience

rate $50 - $75 / hr

min project budget $10k

F
Burscough, United Kingdom

Face for Business offers expert call answering services designed to help businesses manage their time effectively. By outsourcing their customer service needs, businesses can focus on growing their operations and improving customer satisfaction. With Face for Business, companies can create a better customer experience, while giving their team members more time to complete tasks. The company's experienced PAs can handle every type of call, from answering queries to taking messages and scheduling appointments. This allows businesses to provide exceptional service to their clients, even when they're not available to answer the phone themselves.

team of 2 - 10 people

15+ years of industry experience

contact for pricing

contact for pricing

R
Cairo, Egypt

RAYA CX is a leading business process management (BPM) and customer experience (CX) solutions provider with over 20 years of expertise. The company offers a range of services, including digital CX solutions, call center outsourcing, sales outsourcing, social media marketing, email marketing, and more. These services help global companies improve their employee experience, increase client satisfaction, and drive business growth. By leveraging RAYA's award-winning BPM platform, companies can automate repetitive tasks, enhance employee engagement, and provide better support to their clients. With a strong presence in the Gulf and EMEA regions, Raya CX has established itself as a trusted partner for Fortune 500 companies across various industries, including those in Europe, the Middle East, and Africa.

team of 501 - 1000 people

20+ years of industry experience

contact for pricing

min project budget $10k

N
Portland, United States

NexRep provides human-focused contact center services that empower agents to deliver world-class customer experiences. Their business services include customer service outsourcing, call center services, and sales outsourcing. These services enable clients to achieve a better work-life balance and superior customer experience teams. With their proprietary platforms, NexRep sources the best and brightest agents across 32 states, providing a diverse and talented agent workforce. This leads to exceptional results, unrivaled flexibility, and more fulfilling work-life balance for people joining their marketplace as independent contractors.

team of 26 - 50 people

15+ years of industry experience

contact for pricing

min project budget $1k

H
Norwood, United States

HMI Performance Incentives helps businesses design and manage effective programs to drive growth and loyalty. Their services in business services, customer service outsourcing, and marketing strategy enable companies to differentiate themselves from competitors and increase market share. By leveraging a range of capabilities, HMI Performance Incentives empowers clients to create personalized incentive plans that motivate target audiences and promote recognition. This leads to increased brand loyalty, data acquisition, and overall sales growth.

team of 26 - 50 people

40+ years of industry experience

contact for pricing

contact for pricing

B
Newmarket, Canada

This renowned outsourcing firm has been in operation since 1955, offering an array of services to enhance business efficiency. Their expertise encompasses AI Development, Business Services, Customer Service Outsourcing, Call Center Services, and Sales Outsourcing. By partnering with Bill Gosling Outsourcing, clients can benefit from streamlined operations, increased productivity, and improved customer satisfaction. The company's commitment to innovation and agility enables it to stay ahead of the curve in the ever-evolving business landscape. With a focus on trust, transparency, and creativity, they help their clients soar to new heights. Whether it's Accounts Receivable Management or Live Chat support, Bill Gosling Outsourcing provides tailored solutions that meet the unique needs of each client.

team of 501 - 1000 people

70+ years of industry experience

contact for pricing

min project budget $10k

P
Hints, United Kingdom

ProcessFlows is a leading provider of software development, implementation services, IT services & consulting, business services, customer service outsourcing, and digital transformation solutions. By leveraging their extensive experience and partnerships with top technology developers, they help clients across various industries achieve better results and performances. Their services enable businesses to transform their operations, workspaces, and IT infrastructure, leading to improved efficiency, productivity, and growth. With a strong focus on delivering exceptional customer experiences, ProcessFlows provides tailored solutions to meet the unique needs of each client.

team of 26 - 50 people

30+ years of industry experience

contact for pricing

min project budget $1k

A
Tampa, United States

AnswerFirst provides exceptional live answering services and customer service solutions to businesses worldwide. With over 20 years of experience, they cater to the exclusive needs of clients in various industries. The company's team of professional representatives handles inbound calls, emails, web chats, and SMS messages 24/7. By outsourcing their communication needs, businesses can improve customer service, increase productivity, and build lasting relationships with customers. AnswerFirst's services include appointment scheduling, business process management, order taking, message taking, and voice mail service. The company has served thousands of businesses globally, including those in agriculture, arts & entertainment, construction, corporate management, education, finance, healthcare, information technology, manufacturing, real estate, rental & leasing, and many more.

team of 26 - 50 people

20+ years of industry experience

contact for pricing

contact for pricing

SAS GROUPA2M offers a comprehensive range of services, including expert management and technical support. Their team provides top-notch solutions to help businesses operate efficiently and effectively. With expertise in various industries, SAS GROUPA2M is dedicated to delivering exceptional results. By leveraging their skills and experience, clients can benefit from improved productivity, increased efficiency, and enhanced overall performance.

team of 2 - 10 people

20+ years of industry experience

contact for pricing

min project budget $1k

V
Toronto, Canada

VoiceLogic is a full-service marketing communications house that offers innovative messaging solutions for generating sales, business leads, and event attendance. The company provides business services, customer service outsourcing, call center services, and sales outsourcing. Their senior consultants offer professional campaign guidance and market advice to help clients make informed decisions. VoiceLogic generates prequalified 'sales-ready leads' using proven calling scripts and ringless voicemail broadcasts. Free data scrubbing, duplicate removal, and web scraping or extraction services are also provided to clients. By leveraging new marketing technologies, VoiceLogic has been a pioneer in the industry since 1996.

team of 26 - 50 people

30+ years of industry experience

contact for pricing

min project budget $1k

C
Angeles, Philippines

Cloudstaff provides exceptional talent solutions to innovative companies across the globe. With a people-first culture and cutting-edge productivity technology, they supercharge businesses for growth. Their team of experts sources top talent from 500,000+ candidates in the Philippines, India, and Colombia. Cloudstaff Academy programs ensure seamless onboarding, while their community drives loyalty and retention rates of up to 94%. By leveraging productivity technology, businesses can manage remote staff with ease and security. Cloudstaff excels at finding professional services experts, including virtual assistants, accountants, customer service representatives, and property managers. With expertise in IT and HR setup, onboarding, and training, they make remote staffing a breeze. Through their awards and recognitions, Cloudstaff demonstrates its commitment to excellence in talent acquisition and management.

team of 501 - 1000 people

20+ years of industry experience

contact for pricing

min project budget $1k

A
Ashwaubenon, United States

Anser Services provides a range of solutions to help businesses succeed. Their services include answering, customer service outsourcing, and call center solutions. With 24/7 availability and customizable scripting options, Anser helps businesses stay connected with their customers and manage their phone calls efficiently. This enables businesses to focus on their core operations and grow their customer base. Anser's team of friendly and professional phone agents have experience answering for many industries, including hospices, medical offices, HVAC, electrical, plumbing, oil, gas, marine service, property management, industrial equipment services, funeral homes, and more.

team of 26 - 50 people

50+ years of industry experience

contact for pricing

contact for pricing

Providing comprehensive document management services, Rhenus Office Systems Poland helps businesses streamline their operations and reduce costs. By offering services such as customer service outsourcing, they enable companies to focus on core activities while ensuring the security and integrity of sensitive information. This expertise ensures that clients can maintain a transparent and efficient workflow, backed by robust processes and cutting-edge technology. With Rhenus Office Systems Poland, businesses can trust that their documents are handled with the utmost care, reducing the risk of data breaches and financial losses.

team of 101 - 250 people

20+ years of industry experience

contact for pricing

contact for pricing

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Tips for Hiring Customer Service Outsourcing Agencies

Expert guidance to help you find the perfect Customer Service Outsourcing agency partner for your project from 1893 available options

Define Your Goals

Before contacting Customer Service Outsourcing agencies, clearly define your project goals, target audience, budget range, and timeline. This helps agencies provide accurate quotes and ensures better project outcomes.

Check Team Expertise

Look for agencies with proven expertise in your industry and the specific Customer Service Outsourcing services you need. Review their team credentials, certifications, and past work to ensure they can deliver quality results.

Review Case Studies

Examine detailed case studies and portfolios to understand how agencies approach projects similar to yours. Look for measurable results, creative solutions, and evidence of successful client relationships.

Compare Value, Not Just Price

While budget is important, focus on value rather than just the lowest price. Consider the agency's experience, quality of work, support level, and long-term partnership potential when making your decision.

Understand the Process

Ask potential agencies about their project management process, communication methods, revision cycles, and timeline expectations. A clear process indicates professionalism and helps avoid misunderstandings.

Request References

Don't hesitate to ask for client references and contact them directly. Speaking with previous clients provides valuable insights into the agency's work quality, communication style, and reliability.

Market Insights for Customer Service Outsourcing Services

Understand the current market landscape, pricing trends, and opportunities for your project

High availability
1893

Market Size

Customer Service Outsourcing agencies

Market standard
$3,851

Average Budget

Typical project investment

Competitive rates
$28/hr

Hourly Rate

Standard hourly pricing

Growing market
High

Demand

Customer Service Outsourcing services demand

Current Market Trends
  • Customer Service Outsourcing services are experiencing high demand
  • Remote collaboration has become the new standard
  • Agencies are focusing on specialized expertise
  • AI and automation are reshaping service delivery
  • Data-driven strategies are becoming essential
  • Mobile-first approaches dominate new projects
Top Skills in Demand

Most requested skills for Customer Service Outsourcing projects:

Machine LearningArtificial IntelligenceSAPPHPVoIPJava.NetPythonNode JSHosting

Frequently Asked Questions

Common questions about finding and working with Customer Service Outsourcing agencies (1893 available)

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