Explore 3,033 companies worldwide providing Call Center Services services!

Leading companies include Cyara, AnswerForce, Upcall, Arise and BELAY. A total of 3,033 Call Center Services providers are ready to help. They serve clients such as Healthcare, Retail, Businesses, Telecommunications, Technology, Various industries, Finance, Business, E-commerce and Various industries.

A
Portland, United States

AnswerForce is a leading provider of live call answering and virtual customer service solutions. Our team of experienced professionals provides personalized support to businesses, ensuring they receive the attention and care their customers deserve. With our state-of-the-art technology and flexible call center model, we help businesses grow and succeed. We're dedicated to delivering exceptional results and building long-lasting relationships with our clients.

team of 501 - 1000 people

20+ years of industry experience

contact for pricing

contact for pricing

H
Clermont, United States

Helplama's live chat answering services integrate all channels customers use, providing a single view of every interaction. Automated emails and alerts can be sent to customers, while phone support can be integrated with ease. This enables businesses to proactively assist customers 24/7 using their live chatbot. The Helplama helpdesk also allows for real-time analysis and improvement of key customer support metrics. By analyzing ticket volume, active channels, and agents' performance, businesses can measure customer satisfaction and turn issues into revenue. With Helplama's expertise, businesses can improve customer support with feedback and enhance their overall operations.

team of 101 - 250 people

9 years of industry experience

contact for pricing

min project budget $1k

S
Los Altos, United States

Smith.ai offers a range of services to help businesses grow. With next-generation AI and human-staffed web chat, they provide solutions for all industries. Their customer engagement platform is designed to power growth, leveraging the power of AI to enhance customer interactions. By combining AI and human capabilities, Smith.ai helps clients improve their customer service, sales, and conversion rates. This results in increased revenue, customer satisfaction, and competitiveness. Smith.ai's services include 24/7 live receptionists, outreach, and chats, as well as call center services, customer service outsourcing, sales outsourcing, and more. By partnering with Smith.ai, businesses can unlock new opportunities for growth and success.

team of 101 - 250 people

10+ years of industry experience

contact for pricing

contact for pricing

F
Mriehel, Malta

Fortytwo provides advanced messaging solutions to multiple international brands. With over 20 years of experience, the company has developed products and services focused on engaging customers on mobile devices. The Advanced Messaging Platform allows systems to communicate with customers worldwide seamlessly. Fortytwo facilitates automated communication across various industries, including finance, retail, hospitality, e-commerce, gaming, marketing, health, logistics, and more. By leveraging Fortytwo's messaging solutions, businesses can optimize their ROI, security, and compliance. The company is proud to be GSMA certified and accredited by the Swedish Post and Telecom Authority.

team of 2 - 10 people

20+ years of industry experience

contact for pricing

contact for pricing

W
Paris, France

Webhelp creates game-changing customer experiences across the globe, leveraging technology and human expertise to deliver innovative solutions. With a focus on Web & Software Development, Mobile App Development, and Digital Marketing, Webhelp enables brands to grow rapidly and sustainably. The company's unique CX program is designed for hypergrowth startups and scale-ups, providing tailored support with its secure cloud platform and AI-powered tools. By combining human touch with artificial intelligence and machine translation, Webhelp helps clients deliver exceptional customer experiences in various industries, including ecommerce, fintech, and fashion.

team of 1000+ people

20+ years of industry experience

contact for pricing

contact for pricing

A
Phoenix, United States

Aspect empowers clients to see greater returns, find efficiencies, and report an increase in employee and customer retention. The company provides IT Services & Consulting, Cloud Consulting, Business Services, and Call Center Services, helping clients deliver a truly differentiated customer experience that bolsters consumer loyalty and improves business outcomes. With a strong foundation in contact center technology, Aspect enables clients to transform their workforce management, create multichannel customer interactions holistically, and manage workforce engagement from a customer experience perspective. By leveraging innovative solutions, clients can increase productivity and efficiency, reduce costs, and optimize their operations for better performance.

team of 501 - 1000 people

50+ years of industry experience

contact for pricing

min project budget $1k

O
Ann Arbor, United States

OTAVA helps businesses navigate the complexities of cloud computing by offering a range of IT services and consulting expertise. With their human approach to technology, they design customized cloud solutions that simplify the complex and meet individual business goals. From multi-cloud infrastructure to cybersecurity and pentesting, OTAVA's comprehensive services ensure compliance, continuity, recovery, and data safety. By partnering with OTAVA, businesses can unlock new opportunities and improve productivity. Their people-orchestrated solutions are engineered to succeed, providing peace of mind in the cloud. With a focus on relationships, collaboration, and best-in-class service, OTAVA empowers organizations to reach their full potential.

team of 26 - 50 people

30+ years of industry experience

rate $100 - $150 / hr

contact for pricing

H
Lexington, United States

Helpware provides a range of innovative services to transform customer experiences, from AI development and cybersecurity to business services and customer service outsourcing. Their AI solutions enable businesses to automate, personalize, and enhance their data, while their cybersecurity technology protects sensitive information. By leveraging their expertise in human task support, Helpware helps clients create superior customer experiences, drive growth, and achieve a strong brand presence.

team of 501 - 1000 people

10+ years of industry experience

contact for pricing

min project budget $5k

V
Chennai, India

VirtusaPolaris is a leading provider of engineering services that transform businesses. With a strong focus on Big Data & BI, AI Development, IoT Development, IT Services & Consulting, and more, VirtusaPolaris helps clients harness the power of technology to drive growth and innovation. By combining human intelligence with generative AI, VirtusaPolaris enables clients to accelerate adoption, enhance automation efforts, and unlock new possibilities for digital assurance. The company's experts work closely with clients to create seamless experiences, uncover hidden challenges, and optimize operations to meet industry benchmarks. With a proven track record of success in healthcare, ERP, travel, manufacturing, and information services, VirtusaPolaris is the strategic partner clients need to drive business forward.

team of 501 - 1000 people

30+ years of industry experience

contact for pricing

min project budget $1k

A
Newport Beach, United States

Alliance Virtual Offices offers innovative solutions for growing businesses. With a network of top-tier virtual offices worldwide, clients can work flexibly, save time, and grow their business quickly. The company provides business services and call center services to help businesses thrive in the digital age. These services enable businesses to expand their reach, improve customer service, and increase productivity. By leveraging Alliance Virtual Offices' expertise, businesses can achieve faster growth and success.

team of 2 - 10 people

15+ years of industry experience

rate $25 - $50 / hr

min project budget $1k

B
Roswell, United States

BELAY provides virtual assistant and accounting services to help businesses streamline operations, increase productivity, and reduce costs. With their expertise in virtual assistance, clients can focus on growth and strategy while BELAY handles administrative tasks such as email management, scheduling, and data entry. Their accounting professionals offer bookkeeping, payroll processing, and e-commerce support, enabling companies to make informed financial decisions and scale their operations effectively. By leveraging BELAY's services, businesses can free up valuable time, reduce stress, and improve overall performance.

team of 101 - 250 people

15+ years of industry experience

rate $25 - $50 / hr

contact for pricing

U
West Covina, United States

Upcall provides a range of services to help businesses engage and convert their leads. Their outbound call center services are designed to qualify more leads, boost sales revenues, and provide a team of professional upcallers to handle calls. With modern teams and quality assurance processes, Upcall delivers consistent results and reporting. Their services include market research, lead generation, cold calling, appointment setting, telemarketing, and data collection. By leveraging Upcall's REST API, businesses can integrate their services with existing tools and platforms. Upcall's transparency and real-time dashboard allow for full visibility into campaign performance.

team of 2 - 10 people

9 years of industry experience

contact for pricing

min project budget $5k

P

Predictable Revenue helps businesses boost sales development efforts through its Four Core Processes, designed to maximize return on investment. The company provides business services and call center services that enable companies to build pipeline, manage deals, and nurture relationships with potential customers. By leveraging Predictable Revenue's expertise, businesses can overcome common pain points such as unclear rules of engagement and out-of-sync playbooks. With a focus on sales outsourcing, Predictable Revenue helps clients achieve their growth goals and stay ahead in the market.

team of 2 - 10 people

10+ years of industry experience

contact for pricing

contact for pricing

C
Fredericksburg, United States

Conversational provides professional virtual receptionist services to businesses, ensuring that no call goes unanswered. Their team of trained and experienced receptionists answer phones, take messages, and perform basic customer service tasks. This allows businesses to focus on their core activities while maintaining a professional image. With Conversational's virtual receptionist service, businesses can benefit from improved customer satisfaction, reduced missed calls, and increased productivity. By adapting to the needs of each business, Conversational helps clients grow their profit without adding to their to-do list.

team of 2 - 10 people

10+ years of industry experience

contact for pricing

contact for pricing

A
Miramar, United States

Arise is a leading provider of business services, offering customer service outsourcing and call center solutions that help businesses thrive. By leveraging its proprietary GigCX platform, Arise empowers companies to deliver exceptional customer experiences across multiple channels. This results in increased efficiency, improved productivity, and enhanced customer satisfaction. With the ability to work from home on their own schedule, agents can provide top-notch support for brands they love while enjoying flexible work arrangements. Whether it's navigating layoff challenges or optimizing CX strategies, Arise helps businesses succeed in a rapidly changing landscape.

team of 101 - 250 people

30+ years of industry experience

rate $25 - $50 / hr

min project budget $250k

C
Los Angeles, United States

Convoso powers conversations at scale, providing the leading contact center software for sales and lead generation teams. As a MarTech innovator, its award-winning solutions include the fastest, most powerful omnichannel dialer, as well as Voso AI, conversational AI technology. Since 2006, Convoso has continuously innovated its solutions to drive customer growth while supporting regulatory compliance. With its contact center software, Convoso accelerates revenue by reaching more leads, faster. The platform features a predictive dialer engine that boosts performance efficiency and improves ROI. By automating sales outreach, Convoso helps businesses increase higher contact rates, reduce spam calls, and boost conversions. The company's solutions support various industries, including business services, customer service outsourcing, content marketing, marketing strategy, email marketing, mobile & app marketing, call center services, and sales outsourcing.

team of 2 - 10 people

15+ years of industry experience

contact for pricing

contact for pricing

M
Duluth, United States

Moneypenny provides comprehensive answering services to businesses of all sizes, offering a seamless extension of their operations. Their team of experienced agents handles calls and chats on behalf of clients, providing a brilliant people-powered solution. With Moneypenny's expertise in customer service outsourcing, call center services, and business services, companies can enjoy exceptional customer experiences while focusing on their core activities. By leveraging the latest communication technology and innovative solutions, Moneypenny empowers businesses to capture every opportunity and deliver outstanding service on behalf of their customers.

team of 101 - 250 people

20+ years of industry experience

contact for pricing

contact for pricing

F
Princeton, United States

With over 18 years of experience, Flatworld Solutions helps businesses across the globe navigate the complexities of modern industries. Their services include mobile app development, software development, testing services, AI development, business services, web design, app designing, call center services, and more. These services can benefit clients by providing a competitive edge, improved efficiency, and enhanced customer experiences. By leveraging cutting-edge technologies like AI, Flatworld Solutions enables businesses to streamline operations, drive innovation, and achieve digital excellence.

team of 501 - 1000 people

20+ years of industry experience

contact for pricing

min project budget $1k

C
Redwood City, United States

Cyara is an AI-Powered CX Assurance Platform Provider that helps businesses deliver flawless customer experiences. With our platform, you can test and monitor every system – IVRs, chatbots, even live voice interactions – with a user-friendly, no-code interface. Our customers have seen a 334% ROI with payback in less than 6 months.

team of 26 - 50 people

15+ years of industry experience

contact for pricing

contact for pricing

Hi-Deas Expedient Solutions Limited is a leading provider of innovative business solutions. The company helps growing companies from micro, small, medium to large enterprises achieve digital transformations by setting up call centers and providing customer service outsourcing services. With its expertise in VoIP telephony, Hi-Deas simplifies complex technical business processes, breaking information and communication boundaries through digitization. By leveraging technology, the company enables businesses to become intelligent enterprises. Hi-Deas offers a range of services, including call center services, customer service outsourcing, and IT business process outsourcing. These services can benefit clients by improving operational efficiency, enhancing customer experience, and reducing costs. With its world-class solutions, Hi-Deas delivers value to growing companies seeking digital transformation.

team of 2 - 10 people

10+ years of industry experience

rate $25 - $50 / hr

min project budget $25k

DOManaged by Daniel Okeke
T
Santa Monica, United States

TaskUs is a digital solutions provider that combines human expertise with AI power to drive efficiency, productivity, and enhanced customer experience. The company offers high-quality data labeling services to help businesses develop cutting-edge AI systems. Its hybrid approach of people plus AI enables detection and removal of harmful content, fight against fraud, and mitigate risks. TaskUs helps clients develop processes, make headcount more efficient, and grow business through generative AI. With a focus on customer needs and employee culture, the company delivers first-class service to its clients across various industries. TaskUs provides advisory-led end-to-end CXM services backed by a resilient operating framework to meet dynamic and growing requirements.

team of 1000+ people

15+ years of industry experience

contact for pricing

min project budget $50k

A
South Jordan, United States

AdvancedMD offers a suite of medical office software solutions designed to streamline clinical and financial workflows. Their comprehensive platform includes billing, scheduling, charting, reporting, and patient engagement tools. By automating every stage of the care journey, AdvancedMD helps practices increase efficiency, reduce administrative overhead, and enhance the overall patient experience. With their cloud-based software hosted on Amazon Web Services, AdvancedMD provides unparalleled security and scalability. Whether you're looking to grow your practice or optimize existing operations, AdvancedMD's expert team can help you achieve your goals.

team of 101 - 250 people

20+ years of industry experience

contact for pricing

min project budget $1k

S
Miami, United States

Sitel provides comprehensive business services, customer service outsourcing, and call center solutions to help businesses deliver exceptional customer experiences. With a global presence, Sitel combines strength and scale with an entrepreneurial approach to meet the challenges of modern contact centers. Their omnichannel contact center solutions enable brands to build deeper connections with customers, driving loyalty and growth. By harnessing operational insights and leveraging human-centered strategy, technology, and data-driven approaches, Sitel helps clients overcome unique customer experience challenges and achieve tangible results across various industries.

team of 501 - 1000 people

40+ years of industry experience

rate $25 - $50 / hr

min project budget $1k

O
Sunnyvale, United States

Orderhive offers a comprehensive inventory management solution that enables businesses to manage their inventory, sales channels, and marketplaces efficiently. The company provides business services and call center services to help clients streamline their operations, increase profitability, and grow their businesses. With connected inventory performance, Orderhive customers can track their inventory in real-time, automate tasks, and provide superior customer service. Orderhive's solutions are designed to cater to various industries, including product businesses, and have been adopted by over 125 million orders per year, with a gross merchandise value of 35+ billion.

team of 26 - 50 people

10+ years of industry experience

contact for pricing

min project budget $1k

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Tips for Hiring Call Center Services Agencies

Expert guidance to help you find the perfect Call Center Services agency partner for your project from 3033 available options

Define Your Goals

Before contacting Call Center Services agencies, clearly define your project goals, target audience, budget range, and timeline. This helps agencies provide accurate quotes and ensures better project outcomes.

Check Team Expertise

Look for agencies with proven expertise in your industry and the specific Call Center Services services you need. Review their team credentials, certifications, and past work to ensure they can deliver quality results.

Review Case Studies

Examine detailed case studies and portfolios to understand how agencies approach projects similar to yours. Look for measurable results, creative solutions, and evidence of successful client relationships.

Compare Value, Not Just Price

While budget is important, focus on value rather than just the lowest price. Consider the agency's experience, quality of work, support level, and long-term partnership potential when making your decision.

Understand the Process

Ask potential agencies about their project management process, communication methods, revision cycles, and timeline expectations. A clear process indicates professionalism and helps avoid misunderstandings.

Request References

Don't hesitate to ask for client references and contact them directly. Speaking with previous clients provides valuable insights into the agency's work quality, communication style, and reliability.

Market Insights for Call Center Services Services

Understand the current market landscape, pricing trends, and opportunities for your project

High availability
3033

Market Size

Call Center Services agencies

Market standard
$4,436

Average Budget

Typical project investment

Competitive rates
$53/hr

Hourly Rate

Standard hourly pricing

Growing market
High

Demand

Call Center Services services demand

Current Market Trends
  • Call Center Services services are experiencing high demand
  • Remote collaboration has become the new standard
  • Agencies are focusing on specialized expertise
  • AI and automation are reshaping service delivery
  • Data-driven strategies are becoming essential
  • Mobile-first approaches dominate new projects
Top Skills in Demand

Most requested skills for Call Center Services projects:

JavaToolsJavaScriptFrameworksIT consultingProgramming LanguagesCloud-Based SolutionsArtificial IntelligenceCustom software developmentTI

Frequently Asked Questions

Common questions about finding and working with Call Center Services agencies (3033 available)

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