Leading companies include Profcallcenter, Liss Solutions, Beijing Sobot Technologies Co., Ltd, Foundry and CALLMARK Solutions Sdn Bhd. A total of 3,033 Call Center Services providers are ready to help. They serve clients such as Healthcare, Retail, Businesses, Telecommunications, Technology, Various industries, Finance, Business, E-commerce and Various industries.
Tired of expensive sales teams burning out on cold calls and missing opportunities after hours? CALLMARK is your outsourced sales and customer engagement team. We blend cutting-edge AI Voice Bots with expert human agents (Business Development Representative) to manage your inbound calls, generate hot leads, and fill your sales pipeline, all for a fraction of the cost of an in-house team. We don't just answer calls; we build connections that drive measurable revenue. For over 13 years, weโve helped businesses like Samsung, Shell, and Grundfos solve a simple but costly problem: customer engagement is broken. Sales teams hate cold calling, customers get frustrated with slow responses, and managers lose sleep over poor lead quality and high costs. We fix this with a powerful "AI + Human" hybrid system. Imagine an AI that handles the first call perfectly, 24/7, never gets tired, and only passes the hottest leads to your sales team. Then, our expert human agents step in to close deals, set appointments, and provide a personal touch. This isn't the future; it's what we deliver for our clients today. In simple terms, we make sure every call, whether coming in or going out, ends in a result, not a missed opportunity. We provide three core services designed to work together and supercharge your growth: 1. AI-Powered Inbound Call Management: The Problem: You run ads or have a website, but calls go to voicemail after 5 PM, on weekends, or during lunch. You're wasting ad spend and losing customers. Our Solution: Our AI Voice Bot answers instantly, 24/7/365. It qualifies the caller, books appointments, or answers FAQs. No more missed leads. Example: A plumbing company runs a Google Ad for "emergency plumber." At 2 AM, our AI bot answers, confirms it's an emergency, and instantly schedules a call-out for the on-call plumber, capturing a high-value job they would have missed. 2. Outbound Lead Generation & Telemarketing: The Problem: Your sales team spends 80% of their time cold calling and prospecting instead of closing deals. They get demotivated, and turnover is high. Our Solution: We act as your dedicated prospecting team. We build clean data, make the calls, qualify leads using methods like BANT (Budget, Authority, Need, Timeline), and only hand you sales-ready appointments. Example: A B2B software company needs to reach IT managers. We build a targeted database, profile the companies, and set qualified meetings for their top closers to demo the product, doubling their sales pipeline in 60 days. 3. Data Profiling & Management: The Problem: Your marketing list is outdated, full of wrong numbers, and unsegmented. You're wasting time and money calling the wrong people. Our Solution: We cleanse, verify, and enrich your database. We segment your contacts so your messaging is precise and effective, turning your data from a cost into a profit center. Why Choose Us? Proven Results: We've delivered a 92% attendance rate for corporate events and a 74% lead generation success rate for global brands. The Perfect Balance: AI for efficiency (0.5s response time, 24/7 availability) + Humans for empathy (complex issues, closing deals). Transparent Tracking: You get clear reports on lead quality and ROI, so you see exactly what you're paying for. Stress-Free Scaling: Grow your outreach instantly without the headache of hiring, training, or managing additional staff. Ready to turn every call into a growth opportunity? Book a Free, No-Obligation Consultation with our experts. We'll analyze your current process and show you a custom plan to boost leads, reduce costs, and accelerate your sales. Contact Us Today: ๐ +603-7890 2323 โ๏ธ info@callmark.com.my ๐ www.callmark.com.my
team of 26 - 50 people
10+ years of industry experience
rate $100 - $150 / hr
min project budget $5k
Technosys IT Management Pvt. Ltd. helps businesses scale faster with precision-targeted B2B lead generation, AI-powered sales systems, and high-conversion outreach strategies. With over a decade of experience and 20,000+ qualified leads delivered across India, the US, UK, UAE, and Europe, we work as an extension of your sales team, not just a vendor. Our hybrid approach combines advanced tools like Apollo.io, LinkedIn Sales Navigator, and AI personalization with human verification, ensuring every lead is revenue-ready. From building your ideal customer profile (ICP) to creating multi-channel outreach campaigns, we focus on what matters most, measurable ROI and predictable pipelines. Whether youโre a SaaS startup, a real estate brand, or an IT services provider, we design systems that help you win more deals, faster.
team of 51 - 100 people
10+ years of industry experience
contact for pricing
min project budget $5k
LeadBuds empowers businesses to achieve sustainable growth through innovative sales strategies. Their customized outreach services, including LinkedIn and email campaigns, connect decision-makers with targeted prospect messaging. By leveraging platforms like LinkedIn, Facebook, and Telegram, LeadBuds amplifies global reach and enhances brand visibility. With years of experience and a focus on metrics-driven results, LeadBuds provides scalable support for appointment setting, cloud computing expertise, and digital marketing services.
team of 2 - 10 people
8 years of industry experience
contact for pricing
min project budget $5k
Global Web Sols provides a range of services to help businesses establish a strong online presence. From website design and development to digital marketing and SEO, the company offers solutions tailored to meet the specific needs of each client. By leveraging Google Trends and utilizing the latest technologies such as HTML/CSS/JAVA, PHP/Liquide, and more, Global Web Sols creates cohesive and result-driven strategies that connect people to brands and organizations. The company's team of professional developers and designers can design unique, responsive, and modern websites that attract more visitors and stay at the top of Google Search Trends. With expertise in WordPress, Shopify, and eCommerce development, Global Web Sols helps businesses establish a sustainable online foundation. By providing exceptional customer support through VA services, the company supports clients every step of the way.
team of 2 - 10 people
15+ years of industry experience
rate $25 - $50 / hr
min project budget $1k
Infosearch BPO Services Pvt. Ltd. is a leading global outsourcing company providing high-quality business process outsourcing services to various industries. With over 20 years of experience in the industry, they offer customized solutions tailored to clients' individual requirements. Their services include BPO, Back office support, Call Center Services, and Data Annotation Services. The company's expertise spans across various sectors such as Retail, Autonomous Vehicle, AI, Robotics, Image Recognition, Health Care, Agrotech, Insurance, Financial Institutions, and Analytics. Infosearch BPO Services Pvt. Ltd.'s team of around 380 professionals provides exceptional support to clients' customers through secure VPN connectivity, ensuring data security. The company's commitment to quality and efficiency has earned them a reputation as one of the best outsourcing companies in India.
team of 251 - 500 people
20+ years of industry experience
contact for pricing
min project budget $1k
Liss Solutions is a dynamic company that offers a wide range of digital services to clients worldwide. They provide web design and development, software design and development, social media management, graphic design, virtual assistance, and data entry. These services help clients achieve their goals and grow their businesses. With years of experience, Liss Solutions delivers outstanding results and builds long-lasting relationships with clients.
team of 2 - 10 people
5 years of industry experience
rate < $25 / hr
min project budget $1k
TRU29 Solutions Inc. provides expert outsourcing solutions to help businesses thrive in today's competitive landscape. With years of experience, the company offers a range of services including IT Staff Augmentation, Business Services, Customer Service Outsourcing, Call Center Services, Sales Outsourcing, KPO, BPO, EOR, and HR Support. These services enable businesses to focus on their core operations while maintaining excellent customer experiences. By outsourcing non-core tasks, companies can reduce costs, increase efficiency, and enhance productivity. TRU29's team of experts designs customized solutions to suit each client's unique needs, ensuring a seamless integration of services. From document processing to data entry, website design to article copywriting, the company has the expertise and knowledge to take care of complex tasks. With a focus on cost efficiency and quality service, TRU29 is an ideal outsourcing partner for businesses seeking to grow and succeed.
team of 101 - 250 people
10+ years of industry experience
contact for pricing
min project budget $1k
We are a professional customer service company that provides high-quality services to clients from all over the world. Our team of experienced professionals is dedicated to providing excellent customer support and ensuring that our clients receive the best possible service. We offer a wide range of services, including phone and email support, internet access, and more. Our goal is to provide reliable and efficient service to all our clients, and we strive to build long-term relationships with each of them. With years of experience in providing customer support, we have developed a reputation for being one of the best companies in the industry. We are committed to staying up-to-date with the latest technologies and trends, so that we can provide the most effective solutions for our clients. Our team is available 24/7 to assist you with any questions or concerns you may have. We take pride in our work and strive to exceed your expectations. If you need help with anything, don't hesitate to contact us.
team of 2 - 10 people
20+ years of industry experience
contact for pricing
min project budget $1k
TECHNACLE IT SERVICES is a leading digital transformation company that provides a range of services to clients in the USA, UK, UAE, and other regions. With decades of experience in delivering operational excellence, they offer innovative solutions to help businesses grow and thrive in the digital landscape. Their hybrid service model combines on-shore consultants with offshore delivery centers to provide cost-effective solutions while achieving great results. By leveraging expertise in web development, software product development, and artificial intelligence, TECHNACLE IT SERVICES helps clients improve their digital presence and stay ahead of the competition. This enables businesses to achieve increased efficiency, productivity, and growth through enhanced customer engagement, improved operational performance, and better decision-making capabilities.
team of 2 - 10 people
6 years of industry experience
rate $25 - $50 / hr
min project budget $1k
Exceleads provides a range of services to help businesses thrive. Their social media marketing and email marketing services help companies reach new heights, while their call center services ensure customers receive top-notch support. By outsourcing sales efforts, businesses can focus on growth and expansion. With expertise in lead generation and qualification, Exceleads helps companies make the most of their customer base. From webinars to inbound marketing, Exceleads offers innovative solutions for businesses looking to succeed. By leveraging its expertise, businesses can improve their online presence and drive results.
team of 11 - 25 people
20+ years of industry experience
rate $50 - $75 / hr
contact for pricing
Transvalores offers a range of business services, including customer service outsourcing and call center services. By partnering with Transvalores, businesses can improve their customer experience, increase efficiency, and reduce costs. The company's experienced team provides top-notch support, helping clients succeed in today's competitive market. With years of expertise and a strong focus on customer satisfaction, Transvalores is the ideal partner for any business looking to enhance its operations.
team of 26 - 50 people
20+ years of industry experience
contact for pricing
contact for pricing
8x8 provides a comprehensive suite of cloud-based communications solutions, empowering businesses to deliver exceptional customer experiences and keep agents engaged. The company's contact center and cloud communications platform offers integrated features such as voice, video, chat, and embeddable communications. With its commitment to reliability and security, 8x8 ensures seamless communication for teams across all industries. Its trusted technology partner ecosystem enables supercharged business workflows with Microsoft Teams and Salesforce integrations. By adopting 8x8's unified journey analytics, businesses can make informed decisions with end-to-end encryption and compliance standards. The company's global network and reach provide enterprise-grade communications and collaboration capabilities.
team of 501 - 1000 people
30+ years of industry experience
contact for pricing
min project budget $1k
Aberdeen helps businesses transform their operations and strategies through data-driven insights. Their market research provides fact-based, unbiased information to inform business decisions. With a focus on technology, customer management, and business operations, Aberdeen's research solutions help companies navigate the complexities of today's markets.
team of 26 - 50 people
30+ years of industry experience
contact for pricing
contact for pricing
Invoca, the Conversation Intelligence AI Leader, helps businesses optimize their marketing spend by providing immediate data activation and actionable insights. With Invoca's cutting-edge technology, companies can defend their marketing investments and make informed decisions. The company offers a range of services, including Business Services, Advertising, Pay Per Click, and Call Center Services, which enable clients to improve customer engagement, increase conversions, and drive revenue growth.
team of 26 - 50 people
15+ years of industry experience
contact for pricing
contact for pricing
Foundry helps tech marketers connect with and address the full buying team by leveraging its trusted network of IT publishers and proprietary intent signals from in-market tech buyers. The company provides marketing solutions that reach and engage target audiences in places they trust, delivering experiences that resonate with their unique needs and build strong business-to-buyer relationships. With expertise in Big Data & BI, Business Services, Advertising, Call Center Services, Foundry enables clients to humanize and personalize the B2B experience, aligning who buyers are, how they behave, and what they value.
team of 501 - 1000 people
60+ years of industry experience
contact for pricing
contact for pricing
CloudTalk is a cutting-edge VoIP business calling solution that enables businesses to build lasting relationships with their customers. With its robust feature set and seamless integrations, CloudTalk helps companies automate workflows, provide real-time customer data, and optimize performance. By leveraging AI-powered conversational intelligence and advanced analytics, businesses can gain unparalleled control over their customer journey and connect faster, easier and more efficiently. CloudTalk's innovative solution is designed to help companies like yours transform customer experience and stay ahead of the competition.
team of 26 - 50 people
7 years of industry experience
contact for pricing
contact for pricing
OutboundEngine provides marketing automation solutions for small businesses. Their services include business listing management, social media advertising, email newsletters, and review management. These services help clients create and maintain interest in their business, increase brand visibility, and reach new audiences. By outsourcing marketing tasks to OutboundEngine, business owners can save time and focus on growing their business. The company's done-for-you solution includes beautiful content creation, targeted advertising, and customer engagement tools. This approach helps businesses establish themselves as experts in their industry and attract potential customers. With OutboundEngine, clients can expect to hit the ground running with a comprehensive marketing strategy, saving them time and effort week after week and month after month.
team of 2 - 10 people
10+ years of industry experience
rate $100 - $150 / hr
min project budget $5k
Audience2Media provides innovative and bespoke approach to brand campaign strategy. The company's research team translates patterns from deep online and offline data to guide a more informed, effective, and competitive campaign strategy. By assessing online presence, content strategy, and competitor analysis, Audience2Media enhances digital presence and boosts online visibility. The company also delivers real-time psychographic data of target audience segments and aligns brand perfectly with right online trends, conversations, and sentiments. With pioneering technology, Audience2Media reads algorithms to translate terabytes of data into actionable insights. The company's experts build brand affinity by tailoring core messages and delivering authentic content to multiple diverse audience segments. With online panel reach of 150m people globally, Audience2Media provides competitive edge to power growth. By empowering clients with insightful data, Audience2Media enables them to grasp intricacies of their audience, craft exceptional content and headlines, and make critical business decisions backed by valuable evidence.
team of 2 - 10 people
15+ years of industry experience
rate $150 - $200 / hr
min project budget $10k
ODS Cloud provides a range of cloud-based services to support business growth and success. With expertise in cloud consulting, business services, call center services, and more, ODS Cloud helps businesses overcome challenges and achieve their goals. From data center operations and colocation to private cloud, cloud server, and cloud backup, ODS Cloud offers a comprehensive suite of services to meet the unique needs of each client. By leveraging our cutting-edge technology and expert team, clients can enjoy increased flexibility, scalability, and reliability. Whether you're looking to migrate to the cloud or optimize your existing infrastructure, ODS Cloud is here to support you every step of the way.
team of 2 - 10 people
10+ years of industry experience
contact for pricing
contact for pricing
IBR Latam is a leading provider of innovative solutions to businesses in Argentina. With over a decade of experience, they offer a range of services designed to help companies succeed in today's competitive market. Their expertise includes Business Services, Customer Service Outsourcing, Call Center Services, and Sales Outsourcing. By outsourcing these functions to IBR Latam, businesses can free up resources to focus on core activities and drive growth. Additionally, their services are tailored to meet the unique needs of each client, providing personalized support and attention to detail. Whether it's improving customer satisfaction, increasing sales, or streamlining operations, IBR Latam has the expertise and technology to help businesses achieve their goals.
team of 501 - 1000 people
15+ years of industry experience
contact for pricing
contact for pricing
Beijing Sobot Technologies Co., Ltd offers a comprehensive suite of customer service solutions, including software development, AI development, business services, and call center services. These services enable businesses to provide unified customer experiences across multiple channels, driving satisfaction and loyalty. With its innovative chatbot technology and contact center platform, Beijing Sobot helps companies streamline operations, reduce costs, and improve efficiency. By leveraging AI-powered capabilities, businesses can analyze customer data, predict future behavior, and personalize interactions for enhanced engagement.
team of 26 - 50 people
10+ years of industry experience
contact for pricing
contact for pricing
Ooredoo Qatar offers a range of services to businesses, including call center services and business services. These services can benefit clients by improving communication efficiency, enhancing customer experience, and increasing productivity. With Ooredoo Qatar's expertise, businesses can stay connected with customers, partners, and employees across the globe. The company provides reliable and secure connectivity solutions, ensuring seamless communication and data exchange. By leveraging Ooredoo Qatar's services, businesses can focus on growth and development, while enjoying a high level of support and reliability.
team of 501 - 1000 people
50+ years of industry experience
contact for pricing
contact for pricing
Five9 empowers businesses to tailor off-the-shelf GenAI models to their specific needs, enhancing customer experience and operational efficiency. The company provides business services and call center services, allowing clients to improve sales performance, deploy cloud-based solutions, and adopt a results-driven approach to sales. By leveraging the power of artificial intelligence, Five9 helps organizations streamline operations, rationalize critical commercial processes, and deliver exceptional customer engagement.
team of 101 - 250 people
20+ years of industry experience
rate $100 - $150 / hr
contact for pricing
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Post your project โ free & easyCall center services today extend far beyond basic customer support. They encompass inbound and outbound calls, technical support, sales assistance, and even omnichannel communication through chat, email, and social media. Leveraging modern call center solutions allows businesses to enhance customer satisfaction, streamline operations, and drive growth.
The global call center services market continues to expand, driven by growing customer expectations and advanced communication technologies. According to Grand View Research, the market size is expected to reach $741 billion by 2030. Remote and cloud-based call centers have rapidly gained traction, allowing businesses flexibility, improved scalability, and cost-efficiency.
Benefits:
Pitfalls:
Onboarding a call center agency generally takes 4-8 weeks, depending largely on complexity, training needs, and technology setup. Key technologies used in modern call centers include cloud platforms like Amazon Connect and Twilio, CRM integration tools such as Salesforce and Zendesk, and advanced analytics software to monitor customer interactions and measure performance.
Choosing the right call center service provider can significantly boost your organization's efficiency, improve customer loyalty, and enhance business growth. Thoroughly evaluating your options against these considerations ensures you find the ideal partner for your unique needs.
Expert guidance to help you find the perfect Call Center Services agency partner for your project from 3033 available options
Before contacting Call Center Services agencies, clearly define your project goals, target audience, budget range, and timeline. This helps agencies provide accurate quotes and ensures better project outcomes.
Look for agencies with proven expertise in your industry and the specific Call Center Services services you need. Review their team credentials, certifications, and past work to ensure they can deliver quality results.
Examine detailed case studies and portfolios to understand how agencies approach projects similar to yours. Look for measurable results, creative solutions, and evidence of successful client relationships.
While budget is important, focus on value rather than just the lowest price. Consider the agency's experience, quality of work, support level, and long-term partnership potential when making your decision.
Ask potential agencies about their project management process, communication methods, revision cycles, and timeline expectations. A clear process indicates professionalism and helps avoid misunderstandings.
Don't hesitate to ask for client references and contact them directly. Speaking with previous clients provides valuable insights into the agency's work quality, communication style, and reliability.
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